Help Desk Analyst Jobs in Wantagh, NY
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Information Technology Support Specialist
- Melville, NY (9 miles from Wantagh, NY)
- 2 days ago
- Melville, NY (9 miles from Wantagh, NY)
- 2 days ago
As an IT Support & Delivery Specialist, you will be responsible for providing IT support to attorneys, paralegals and support staff, as well as managing all incoming and outgoing shipments and...
- Bronxville, NY (24 miles from Wantagh, NY)
- 3 days ago
- Bronxville, NY (24 miles from Wantagh, NY)
- 3 days ago
Looking for your next IT challenge? Join us as a Help Desk Technician and build your skills in a hands-on, long-term contract role! Long Term Contract On Site in Lower Westchester $25-28/hr Tier 1...
Our client is looking to add a desktop field technician to assist in installing and configuring workstations and peripherals as part of their go-live with a new ambulatory building in Wantagh, LI....
- Melville, NY (9 miles from Wantagh, NY)
- 3 days ago
- Melville, NY (9 miles from Wantagh, NY)
- 3 days ago
systems....
- Long Island City, NY (22 miles from Wantagh, NY)
- 4 days ago
- Long Island City, NY (22 miles from Wantagh, NY)
- 4 days ago
Develop, manage, and maintain desktop images for various operating systems and configurations....
IT Helpdesk Support Supervisor
- Bronx, NY (23 miles from Wantagh, NY)
- 5 days ago
- Bronx, NY (23 miles from Wantagh, NY)
- 5 days ago
Duties and Responsibilities A typical day may include: Supervises the day-to-day operations of a technical help desk....
Mount Sinai is looking for 2 Epic hardware TDR testers on their new ambulatory building that has been constructed and is opening in Wantagh, NY (2020 Wantagh Ave). It's a 4 floor ambulatory site...
Mount Sinai is looking to add a desktop field technician to assist in installing and configuring workstations and peripherals as part of their go-live with a new ambulatory building in Wantagh,...
Biomedical Equipment Support Specialist
- Northport, NY (18 miles from Wantagh, NY)
- 6 days ago
- Northport, NY (18 miles from Wantagh, NY)
- 6 days ago
systems, and McAfee)....
- Great Neck, NY (12 miles from Wantagh, NY)
- 10 days ago
- Great Neck, NY (12 miles from Wantagh, NY)
- 10 days ago
About FlexTrade: FlexTrade Systems is a global leader in building a high-performance multi-asset execution management and order management systems for equities, fixed income, foreign exchange,...
IT Support Technician - Nassau County
- Garden City, NY (7 miles from Wantagh, NY)
- 12 days ago
- Garden City, NY (7 miles from Wantagh, NY)
- 12 days ago
Experience in computer networking, PC/Mac environments, Operating System upgrade/updates, and customer service are highly desired. This position is NOT remote....
Help Desk Service Technician (Field Tech)
- Queens Village, NY (12 miles from Wantagh, NY)
- 12 days ago
- Queens Village, NY (12 miles from Wantagh, NY)
- 12 days ago
Basic knowledge of simple networking and network cabling skills, operating systems (Windows 7, 10)....
Desktop and Network Technical Support - Level 2
- Floral Park, NY (10 miles from Wantagh, NY)
- 13 days ago
- Floral Park, NY (10 miles from Wantagh, NY)
- 13 days ago
Responsibilities include: + Installing, configuring and supporting network operating systems. + Resolving complex workstation issues....
- Plainview, NY (7 miles from Wantagh, NY)
- 15 days ago
- Plainview, NY (7 miles from Wantagh, NY)
- 15 days ago
Exciting temp to hire job opportunity to get a foot in the door with one of Long Island's finest manufacturers that really takes care of their employees and offers an awesome work culture! $24-$27...
Mainframe Software Technical Support Engineer
- Melville, NY (9 miles from Wantagh, NY)
- 15 days ago
- Melville, NY (9 miles from Wantagh, NY)
- 15 days ago
System, System Administration and Configuration CP and CMS XEDIT Strong foundation in z/VM configuration Knowledge of Mainframe Architecture and Operations Knowledge in Assembler language Experience...
Demographic Data for Wantagh, NY
Moving to Wantagh, NY? Find some basic demographic data about Wantagh, NY below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Wantagh, NY
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Wantagh, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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