Help Desk Analyst Jobs in Tarrytown, NY

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 219 Jobs

Desktop Support Engineer (Dispatch /Part-Time) Paramus, New Jersey- USA

  • Axiom Technologies
  • Paramus, NJ (14 miles from Tarrytown, NY)
  • moments ago
  • Paramus, NJ (14 miles from Tarrytown, NY)
  • moments ago

Key Responsibilities: 3+ years of strong experience providing IT Infrastructure field support, which includes troubleshooting hardware, software, and operating system issues and problems and fixing...

In Person Part Time

PC Technician

  • Allyon, Inc
  • New York, NY (24 miles from Tarrytown, NY)
  • moments ago
  • New York, NY (24 miles from Tarrytown, NY)
  • moments ago

systems and installing applications Troubleshooting hardware, software, and printer issues Coordinating repairs and collaborating across IT teams Managing and resolving support tickets through ServiceNow...

In Person

Desktop Engineer (Greenwich)

  • Selby Jennings
  • Greenwich, CT (12 miles from Tarrytown, NY)
  • 1 hour ago
  • Greenwich, CT (12 miles from Tarrytown, NY)
  • 1 hour ago

Responsibilities: Office 365 applications and Windows 10/11 operating system support Microsoft Active Directory and Office 365 Exchange Online management Citrix Cloud/Microsoft Azure VDA/VDI platform...

In Person

Support Engineer - Java

  • Smarsh
  • New York, NY (24 miles from Tarrytown, NY)
  • 1 hour ago
  • New York, NY (24 miles from Tarrytown, NY)
  • 1 hour ago

Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts...

In Person

Technical Support Analyst Levels 1 - 2

  • Metropolitan Transportation Authority
  • New York, NY (24 miles from Tarrytown, NY)
  • 4 hours ago
  • New York, NY (24 miles from Tarrytown, NY)
  • 4 hours ago

Proven knowledge and familiarity with installing, maintaining, and troubleshooting user resources, including, but not limited to, operating system software, MS Office suite, commercial off the shelf...

In Person

Senior Desktop Support Analyst

  • Cognizant Technology Solutions
  • New York, NY (24 miles from Tarrytown, NY)
  • 5 hours ago
  • New York, NY (24 miles from Tarrytown, NY)
  • 5 hours ago

Strong technical knowledge of desktop operating systems and software applications. Experience providing deskside support to end-users in a corporate environment....

In Person

Technical Support Specialist

  • The New York Times Company
  • New York, NY (24 miles from Tarrytown, NY)
  • 16 hours ago
  • New York, NY (24 miles from Tarrytown, NY)
  • 16 hours ago

systems....

Hybrid

IT Service Desk Analyst - VN2730

  • Marex Group, Plc.
  • New York, NY (24 miles from Tarrytown, NY)
  • 1 day ago
  • New York, NY (24 miles from Tarrytown, NY)
  • 1 day ago

Diversified. Resilient. Dynamic. Marex is a global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and...

In Person

Technical Support, Associate / New York, NY

  • BlackRock, Inc.
  • New York, NY (24 miles from Tarrytown, NY)
  • 1 day ago
  • New York, NY (24 miles from Tarrytown, NY)
  • 1 day ago

Provide application support on multiple operating systems, including Windows 10/11, Office 365, Outlook mobile, and macOS....

Hybrid

IT solutions specialist

  • Assa Abloy
  • Bogota, NJ (17 miles from Tarrytown, NY)
  • 1 day ago
  • Bogota, NJ (17 miles from Tarrytown, NY)
  • 1 day ago

Unete a nuestro equipo en ASSA ABLOY! Estamos buscando el mejor talento, te invitamos a ser parte del Equipo de TI (Tecnologia) como Especialista de Soluciones TI - sede Bogota. El proposito de la...

In Person

AV/VC Support Specialist (6+ Month Contract)

  • DBI Staffing
  • New York, NY (24 miles from Tarrytown, NY)
  • 1 day ago
  • New York, NY (24 miles from Tarrytown, NY)
  • 1 day ago

We are seeking an experienced AV/VC Support Specialist to provide enterprise-level audiovisual and video conferencing support for meetings, events, conference rooms, and executive-facing...

In Person

Service Desk Support Specialist

  • Cloud and Things
  • New York, NY (24 miles from Tarrytown, NY)
  • 1 day ago
  • New York, NY (24 miles from Tarrytown, NY)
  • 1 day ago

Mandatory Requirements: 3+ years experience s upporting Windows operating systems. 3+ years experience networking concepts such as IP addressing, DHCP, and DNS. 3+ years experience deploying, imaging...

In Person

IT Service Desk Analyst

  • Bloomberg
  • New York, NY (24 miles from Tarrytown, NY)
  • 2 days ago
  • New York, NY (24 miles from Tarrytown, NY)
  • 2 days ago

Description & Requirements Description & Requirements The Employee Technology Support (ETS) team is seeking a Service Desk Analyst to deliver high quality 1st line support across Windows, Mac OS,...

In Person

IT Support Analyst I

  • NY
  • New York, NY (24 miles from Tarrytown, NY)
  • 2 days ago
  • New York, NY (24 miles from Tarrytown, NY)
  • 2 days ago

Systems, mobile devices, printers, and IoT devices, providing them with standard software, full network connectivity and user configurations and preferences.Ensures that all devices meet institutional...

In Person

Technical Support Specialist

  • Bloomberg L.P.
  • New York, NY (24 miles from Tarrytown, NY)
  • 2 days ago
  • New York, NY (24 miles from Tarrytown, NY)
  • 2 days ago

Technical Support Specialist Location New York Business Area Sales and Client Service Ref # 10051507 Description & Requirements Bloomberg is a global leader in financial information, news, and...

In Person

Demographic Data for Tarrytown, NY

Moving to Tarrytown, NY? Find some basic demographic data about Tarrytown, NY below.


Local
National
23,301
986
Medium

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
SDI Service Desk Analyst - SDA
Excellent Service Desk support is vital to ensure a company consistently delivers the required IT service levels. The responsibilities of the support analyst are many and constantly evolving,...
Data Analyst Nanodegree Program
Clean up messy data, uncover patterns and insights, and communicate your findings. You'll start with an introduction to data analysis tools, including Jupyter Notebook, NumPy, pandas, and...

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Salary for Help Desk Analyst Jobs in Tarrytown, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in Tarrytown, NY offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.2%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Tarrytown, NY
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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