Help Desk Analyst Jobs in Commack, NY
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
TECHNICAL SUPPORT SPECIALIST - US Residence based position
- Commack, NY
- 2 hours ago
- Commack, NY
- 2 hours ago
United States : Colorado : Aurora || United States : Colorado : Boulder || United States : Colorado : Centennial || United States : Colorado : Colorado Springs || United States : Colorado : DENVER N...
Library & Information Technology Assistant
- Bridgeport, CT (22 miles from Commack, NY)
- 4 days ago
- Bridgeport, CT (22 miles from Commack, NY)
- 4 days ago
Details: The CT State Community College is developing a pool of applicants for potential part-time Library & Information Technology Assistant positions. (Up to 17 hours per week). These positions...
- Jericho, NY (14 miles from Commack, NY)
- 7 days ago
- Jericho, NY (14 miles from Commack, NY)
- 7 days ago
Responsible for the installation of existing desktop\workstation\laptop\printer software/hardware and operating systems....
IT Systems & Support Specialist
- Port Washington, NY (21 miles from Commack, NY)
- 7 days ago
- Port Washington, NY (21 miles from Commack, NY)
- 7 days ago
KRAUS USA, a premium sink and faucet manufacturer is an affiliate of Masco's Delta Faucet Company, a leading U.S. manufacturer of residential and commercial faucets, including Delta, Brizo, and...
IT Helpdesk Support Specialist
- Harrison, NY (24 miles from Commack, NY)
- 8 days ago
- Harrison, NY (24 miles from Commack, NY)
- 8 days ago
Job Order Number: DG0455287 Job Title: IT Helpdesk Support Specialist Company: Triton Container International Incorporated of North America Location: Purchase, NY Salary: Education: High School...
- Oceanside, NY (23 miles from Commack, NY)
- 17 days ago
- Oceanside, NY (23 miles from Commack, NY)
- 17 days ago
A local healthcare system is looking for 3 additional Epic hardware TDR testers to join the current team preparing for their migration from Allscripts to Epic in November. Candidates will be...
- Amityville, NY (12 miles from Commack, NY)
- 17 days ago
- Amityville, NY (12 miles from Commack, NY)
- 17 days ago
Proficient with various versions of Microsoft operating systems. Proficient with various versions of Microsoft Office Suites. Knowledge of industry quality standards....
(USA) Manager, Revenue Technical Support
- Hempstead, NY (18 miles from Commack, NY)
- 17 days ago
- Hempstead, NY (18 miles from Commack, NY)
- 17 days ago
... What you'll do... **Please Note that Immigration Sponsorship is NOT Available for this role.** At Sam's Club, we are dedicated to enhancing the value of our membership by fostering strategic...
Position Profile This mid-to-advanced level technical operations role focuses on advanced troubleshooting of customer and Ricoh ITS infrastructure issues, including networks, systems, and related...
- Fairfield, CT (23 miles from Commack, NY)
- 24 days ago
- Fairfield, CT (23 miles from Commack, NY)
- 24 days ago
Bigelow Tea is the number one specialty tea company in the United States. We are a family-owned and operated business and a Certified B Corporation. Being a certified B Corp officially recognizes...
Technical Support Analyst / Endpoint Engineer II - Samford, CT
- Stamford, CT (20 miles from Commack, NY)
- 30+ days ago
- Stamford, CT (20 miles from Commack, NY)
- 30+ days ago
Coordinate and implement endpoint deployments, operating system upgrades, security patching, and software installations across assigned locations....
- Greenwich, CT (22 miles from Commack, NY)
- 30+ days ago
- Greenwich, CT (22 miles from Commack, NY)
- 30+ days ago
Troubleshoot technology issues related to hardware, software, user accounts, trading environments, operating systems and mobility Fulfill IT hardware requests requiring delivery, setup, or low-level...
Desktop Support Engineer I (On-Site)
- Fairfield, CT (23 miles from Commack, NY)
- 30+ days ago
- Fairfield, CT (23 miles from Commack, NY)
- 30+ days ago
Desktop Support Engineer I (On-Site) Full Time Professional Solano County, CA, Fairfield, CA, US 16 days ago Requisition ID: 2285 Salary Range: $25.00 To $29.00 Hourly Job Description: The...
- Garden City, NY (20 miles from Commack, NY)
- 30+ days ago
- Garden City, NY (20 miles from Commack, NY)
- 30+ days ago
Strong knowledge of computer hardware, software, and operating systems (Windows, macOS, Linux). Proficiency in troubleshooting common technical issues and providing timely resolutions....
Position Overview As a Technical Support Specialist - Tier 1 at IntelliShift, you will become an expert in our cutting-edge solutions that blend hardware, software, analytics, and artificial...
Demographic Data for Commack, NY
Moving to Commack, NY? Find some basic demographic data about Commack, NY below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Commack, NY
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Commack, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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