Help Desk Analyst Jobs in Briarcliff Manor, NY
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Client Support Specialist, Employee Health & Benefits
- Saddle Brook, NJ (21 miles from Briarcliff Manor, NY)
- 14 hours ago
- Saddle Brook, NJ (21 miles from Briarcliff Manor, NY)
- 14 hours ago
Client Support Specialist, Employee Health & Benefits Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary...
Technical Support Engineer - Residential
- Rockleigh, NJ (10 miles from Briarcliff Manor, NY)
- 1 day ago
- Rockleigh, NJ (10 miles from Briarcliff Manor, NY)
- 1 day ago
The Technical Support Engineer is the primary level of support with advanced knowledge and understanding of all Crestron platforms and the video conferencing solutions running on that platform....
Apple Genius - IT Support Technician
- Norwalk, CT (20 miles from Briarcliff Manor, NY)
- 1 day ago
- Norwalk, CT (20 miles from Briarcliff Manor, NY)
- 1 day ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared...
Technical Support - Wide Format Textile and Graphic Printers
- Franklin Lakes, NJ (21 miles from Briarcliff Manor, NY)
- 2 days ago
- Franklin Lakes, NJ (21 miles from Briarcliff Manor, NY)
- 2 days ago
Growing national company seeks motivated Tech Support Specialist for our line of digital direct to garment / direct to film printers and other wide format graphic digital printers. We have...
- Bronxville, NY (14 miles from Briarcliff Manor, NY)
- 2 days ago
- Bronxville, NY (14 miles from Briarcliff Manor, NY)
- 2 days ago
Looking for your next IT challenge? Join us as a Help Desk Technician and build your skills in a hands-on, long-term contract role! Long Term Contract On Site in Lower Westchester $25-28/hr Tier 1...
- Township of Washington, NJ (15 miles from Briarcliff Manor, NY)
- 3 days ago
- Township of Washington, NJ (15 miles from Briarcliff Manor, NY)
- 3 days ago
Penske Automotive Group is looking for an experienced IT Technician to join our team in Turnersville, NJ and help support the infrastructure of our technical organization. JOIN OUR TEAM At Penske...
25-26 Co-Curricular - Homework Help Desk - A
- Briarcliff Manor, NY
- 4 days ago
- Briarcliff Manor, NY
- 4 days ago
Position Type: Middle School Stipend/Co-Curriculars Date Posted: 4/21/2025 Location: Briarcliff Middle School Additional Information: Show/Hide Description: Briarcliff Middle School is...
25-26 Co-Curricular - Homework Help Desk-B
- Briarcliff Manor, NY
- 4 days ago
- Briarcliff Manor, NY
- 4 days ago
Position Type: Middle School Stipend/Co-Curriculars Date Posted: 4/11/2025 Location: Briarcliff Middle School Additional Information: Show/Hide Description: Briarcliff Middle School is...
IT Helpdesk Support Supervisor
- Bronx, NY (22 miles from Briarcliff Manor, NY)
- 4 days ago
- Bronx, NY (22 miles from Briarcliff Manor, NY)
- 4 days ago
Duties and Responsibilities A typical day may include: Supervises the day-to-day operations of a technical help desk....
- Stamford, CT (16 miles from Briarcliff Manor, NY)
- 5 days ago
- Stamford, CT (16 miles from Briarcliff Manor, NY)
- 5 days ago
*5 DAYS/WEEK ONSITE IN OVERLAND PARK, KS* Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that...
Production Print Support Specialist - Hotline
- Montvale, NJ (12 miles from Briarcliff Manor, NY)
- 11 days ago
- Montvale, NJ (12 miles from Briarcliff Manor, NY)
- 11 days ago
Proficient in various operating systems (Windows, Linux, etc.) Fiery. Excellent problem solving and analytical skills, with the ability to diagnose and resolve complex technical issues....
- Ridgefield, CT (21 miles from Briarcliff Manor, NY)
- 18 days ago
- Ridgefield, CT (21 miles from Briarcliff Manor, NY)
- 18 days ago
You will be responsible for providing routine, technical support and maintenance for desktop, laptop, and network systems including hardware, application software, operating systems and connectivity...
Cisco Certified (CCNA) Tech Support Engineer - Located in N. New Jersey
- Stamford, CT (16 miles from Briarcliff Manor, NY)
- 18 days ago
- Stamford, CT (16 miles from Briarcliff Manor, NY)
- 18 days ago
Allow your passion for improving lives to shine in this role where you'll be responsible for customer relationship management through the effective application of technical knowledge to...
- Bogota, NJ (20 miles from Briarcliff Manor, NY)
- 19 days ago
- Bogota, NJ (20 miles from Briarcliff Manor, NY)
- 19 days ago
About PayJoy PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. We lend through our...
- Greenwich, CT (13 miles from Briarcliff Manor, NY)
- 19 days ago
- Greenwich, CT (13 miles from Briarcliff Manor, NY)
- 19 days ago
Our client is a specialist asset management firm with over $10 billion AUM, specialized in income-oriented credit investments in niche and inefficient markets. As a rapidly growing firm of 100+...
Demographic Data for Briarcliff Manor, NY
Moving to Briarcliff Manor, NY? Find some basic demographic data about Briarcliff Manor, NY below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Briarcliff Manor, NY
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Briarcliff Manor, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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