Help Desk Analyst Jobs in Brentwood, NY
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Bethpage, NY (12 miles from Brentwood, NY)
- 9 hours ago
- Bethpage, NY (12 miles from Brentwood, NY)
- 9 hours ago
Desktop Support Manager ***Will require 2-3x a week and as needed onsite Job Summary The Workplace Products & Services Manager will be responsible for creating roadmaps and building programs for...
- Wantagh, NY (15 miles from Brentwood, NY)
- 1 day ago
- Wantagh, NY (15 miles from Brentwood, NY)
- 1 day ago
Join Our Thriving Team as a Support Technician at WheelHouse IT! Are you passionate about technology and looking to take your IT career to the next level? Do you want to make a real impact,...
Customer Support Specialist - RL
- Lake Success, NY (24 miles from Brentwood, NY)
- 1 day ago
- Lake Success, NY (24 miles from Brentwood, NY)
- 1 day ago
We understand that the world we want tomorrow starts with how we do business today, and thats why were inspired to make A Better World for Pets. Antech is comprised of a diverse team of...
Epic Cupid-Radiant Support Specialist
- Stamford, CT (24 miles from Brentwood, NY)
- 2 days ago
- Stamford, CT (24 miles from Brentwood, NY)
- 2 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
IT Systems & Support Specialist
- Port Washington, NY (23 miles from Brentwood, NY)
- 2 days ago
- Port Washington, NY (23 miles from Brentwood, NY)
- 2 days ago
KRAUS USA, a premium sink and faucet manufacturer is an affiliate of Mascos Delta Faucet Company, a leading U.S. manufacturer of residential and commercial faucets, including Delta, Brizo, and...
- Huntingtn Sta, NY (6 miles from Brentwood, NY)
- 3 days ago
- Huntingtn Sta, NY (6 miles from Brentwood, NY)
- 3 days ago
Overview Catholic Health is one of Long Island's finest health and human services agencies. Our health system has over 16,000 employees, six acute care hospitals, three nursing homes, a home...
- North Hills, NY (22 miles from Brentwood, NY)
- 4 days ago
- North Hills, NY (22 miles from Brentwood, NY)
- 4 days ago
Troubleshoot hardware and software problems, including operating systems (Windows, macOS), productivity tools (e.g., Microsoft 365), and custom applications....
Systems (Windows 10, Windows 11), MAC OS Office 365, and Microsoft Software (SharePoint, Teams) PC Hardware troubleshooting and PLC's, scanners, printers Applications will be accepted until 7/9/25...
- Stamford, CT (24 miles from Brentwood, NY)
- 4 days ago
- Stamford, CT (24 miles from Brentwood, NY)
- 4 days ago
Troubleshoot and resolve issues related to Windows and Mac hardware and operating systems. Maintain a high level of professionalism and discretion when handling sensitive information....
- Farmingdale, NY (10 miles from Brentwood, NY)
- 6 days ago
- Farmingdale, NY (10 miles from Brentwood, NY)
- 6 days ago
desk support at a local school....
- Roslyn, NY (20 miles from Brentwood, NY)
- 7 days ago
- Roslyn, NY (20 miles from Brentwood, NY)
- 7 days ago
. + Deploy and maintain operating system and application security patches for workstations and thin clients. + Manage user accounts, permissions, and access in compliance with IT security policies and...
- Westbury, NY (17 miles from Brentwood, NY)
- 8 days ago
- Westbury, NY (17 miles from Brentwood, NY)
- 8 days ago
MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most...
IT Support Technician - Suffolk County
- Patchogue, NY (18 miles from Brentwood, NY)
- 9 days ago
- Patchogue, NY (18 miles from Brentwood, NY)
- 9 days ago
Experience in computer networking, PC/Mac environments, Operating System upgrade/updates, and customer service are highly desired. This position is NOT remote....
Excellent technical knowledge of PC and desktop hardware and internal components, operating systems, and networking principles....
Corporate IT Support Technician
- Stamford, CT (24 miles from Brentwood, NY)
- 12 days ago
- Stamford, CT (24 miles from Brentwood, NY)
- 12 days ago
#202397 Corporate IT Support Technician STAMFORD, CT DATE: Today Overview PLACEMENT TYPE: Temporary SALARY: $26.46 to $29.40 START DATE: 06.09.2025 Join a dynamic team at a leading global brand as...
Demographic Data for Brentwood, NY
Moving to Brentwood, NY? Find some basic demographic data about Brentwood, NY below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Brentwood, NY
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Brentwood, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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