Help Desk Analyst Jobs in Los Lunas, NM
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Information Technology and Assurance Support Specialist II
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 5 days ago
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 5 days ago
We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development....
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 8 days ago
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 8 days ago
Position Summary The Help Desk Technician I will be the first tier level of support. Under general supervision, provide technical software, and hardware problem resolution to all end-users by...
User Support Specialist II R8280
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 18 days ago
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 18 days ago
EDUCATION AND EXPERIENCE Associates degree in Information Technology or a related field of study, and three (3) years' of relevant experience in an IT help desk support environment, or equivalentbination...
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 22 days ago
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 22 days ago
Duties and Responsibilities: Configure and install operating systems utilizing the Air Force Standard Desktop Configuration (SDC) to laptop and desktop computers both classified and unclassified....
POSITION AVAILABLE: COMPUTER TECHNICIAN MINIMUM QUALIFICATIONS: High School Diploma or equivalent. Degree in Information Technology or appropriate experience in computer and other technology use,...
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 27 days ago
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 27 days ago
desk support Abilities and Skills: Strong Microsoft Office skills along with server, desktop Strong interpersonal skills, excellent verbal, and written communication skills Troubleshooting computer...
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 28 days ago
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 28 days ago
Overview Join our team as a day shift, full-time, IT Desktop Support Technician II in Albuquerque, NM. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We...
User Support Specialist II R8202
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 30+ days ago
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 30+ days ago
EDUCATION AND EXPERIENCE Associates degree in Information Technology or a related field of study, and three (3) years' of relevant experience in an IT help desk support environment, or equivalentbination...
IT Support Technician-Woodward
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 30+ days ago
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 30+ days ago
IT Support Technician-Woodward Department: TECHNOLOGY OPERATIONS Location: Albuquerque, NM Scheduled Shift: Days and shifts will vary based on business needs. Location: Woodward Job Summary: The...
Walk Up Service Desk Technician
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 45+ days ago
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 45+ days ago
Install, troubleshoot, repair and upgrade Windows, Linux and UNIX operating systems....
Test Site Technical Support (SME)
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 45+ days ago
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 45+ days ago
WE ARE ARCARITHM, and we are changing the world! If you are ready to grow your career and change the world with us, then join the Arcarithm team! We are located in beautiful, downtown Huntsville,...
User Support Specialist II R8021
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 60+ days ago
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 60+ days ago
EDUCATION AND EXPERIENCE Associates degree in Information Technology or a related field of study, and three (3) years' of relevant experience in an IT help desk support environment, or equivalentbination...
User Support Specialist II R7959
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 90+ days ago
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 90+ days ago
EDUCATION AND EXPERIENCE Associates degree in Information Technology or a related field of study, and three (3) years' of relevant experience in an IT help desk support environment, or equivalentbination...
systems Experience building and maintaining relationships with technical and non-technical stakeholders across multiple geographical locations, leveraging effective communication that fosters global...
Demographic Data for Los Lunas, NM
Moving to Los Lunas, NM? Find some basic demographic data about Los Lunas, NM below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Los Lunas, NM
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Los Lunas, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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