Help Desk Analyst Jobs in Los Lunas, NM

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-13 of 13 Jobs

Helpdesk Technician

  • The National Radio Astronomy Observatory
  • Albuquerque, NM (22 miles from Los Lunas, NM)
  • 2 days ago
  • Albuquerque, NM (22 miles from Los Lunas, NM)
  • 2 days ago

Position Summary The National Radio Astronomy Observatory (NRAO) is a prestigious research and development organization that plays a vital role in the study of the universe. Associated...

Remote

Technical Support Specialist

  • Lovelace Biomedical Research Institute
  • Albuquerque, NM (22 miles from Los Lunas, NM)
  • 4 days ago
  • Albuquerque, NM (22 miles from Los Lunas, NM)
  • 4 days ago

Overview Lovelace Biomedical Research Institute (LBRI) is currently seeking a full-time Technical Support Specialist to provide technical support assisting end users with their day-to-day...

In Person

Desktop Support Tech

  • BSA Health System
  • Albuquerque, NM (22 miles from Los Lunas, NM)
  • 5 days ago
  • Albuquerque, NM (22 miles from Los Lunas, NM)
  • 5 days ago

Overview Join our team as a day shift, full-time, IT Desktop Support Technician in Albuquerque, NM. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower...

In Person

IT Support Assistant

  • The University Of New Mexico
  • Albuquerque, NM (22 miles from Los Lunas, NM)
  • 5 days ago
  • Albuquerque, NM (22 miles from Los Lunas, NM)
  • 5 days ago

Student Intermediate Level Requisition ID req36781 Working Title IT Support Assistant Pay $16.50 Hourly Campus Health Sciences Center (HSC) - Albuquerque, NM Department College of Nursing (AFD)...

In Person

Help Desk Assistant

  • University Of New Mexico
  • Los Lunas, NM
  • 5 days ago
  • Los Lunas, NM
  • 5 days ago

Preferred Qualifications MINIMUM QUALIFICATIONS: Exceptional communication and customer service skills with a strong work ethic Knowledge of Microsoft and/or Mac OS software and services (including operating...

In Person Part Time

IT Support Engineer II, OTS

  • Amazon
  • Albuquerque, NM (22 miles from Los Lunas, NM)
  • 6 days ago
  • Albuquerque, NM (22 miles from Los Lunas, NM)
  • 6 days ago

About Operations Technology Solutions (OTS) Operations is at the heart of Amazons business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands...

In Person

High Security Desktop Support Technician

  • Edgewater Federal Solutions, Inc.
  • Albuquerque, NM (22 miles from Los Lunas, NM)
  • 16 days ago
  • Albuquerque, NM (22 miles from Los Lunas, NM)
  • 16 days ago

system, & MS Office applications. 6 months of customer help desk experience Intermediate to expert virtual desk expertise (related to equipment connectivity for computing customer)....

Remote

Junior PC Technician

  • Edgewater Federal Solutions
  • Albuquerque, NM (22 miles from Los Lunas, NM)
  • 21 days ago
  • Albuquerque, NM (22 miles from Los Lunas, NM)
  • 21 days ago

Dept. of Energy Clearance Required: Must have a working knowledge of PC operations which include hardware, network settings, operating system, & MS Office applications. On site work required....

In Person

Helpdesk Technician II

  • Sandia Lakes
  • Albuquerque, NM (22 miles from Los Lunas, NM)
  • 23 days ago
  • Albuquerque, NM (22 miles from Los Lunas, NM)
  • 23 days ago

Job DetailsJob Location: Albuquerque, NM 87113Position Type: Full TimeSalary Range: $31.03 - $38.78 HourlyJob Shift: AnyJob Category: IT Position Summary Tribal Government Helpdesk Technician II...

In Person

Computer Support Specialist

  • Millennium Corporation
  • Albuquerque, NM (22 miles from Los Lunas, NM)
  • 30+ days ago
  • Albuquerque, NM (22 miles from Los Lunas, NM)
  • 30+ days ago

Computer Support Specialist Millennium Corporation - 3.6 Albuquerque, NM Job Details Full-time 19 hours ago Qualifications DoD 8570 CompTIA A+ Full Job Description Overview: Millennium is proud to...

In Person

Helpdesk Specialist

  • TekSynap
  • Albuquerque, NM (22 miles from Los Lunas, NM)
  • 30+ days ago
  • Albuquerque, NM (22 miles from Los Lunas, NM)
  • 30+ days ago

Responsibilities & Qualifications RESPONSIBILITIES Assist Systems Administrators by providing helpdesk support to keeps systems functioning. Installation, configuration, maintenance and...

In Person

IT Support

  • Infinity Systems Engineering
  • Albuquerque, NM (22 miles from Los Lunas, NM)
  • 45+ days ago
  • Albuquerque, NM (22 miles from Los Lunas, NM)
  • 45+ days ago

Perform regular updates and patches to operating systems and applications. Network Administration : Manage and support network infrastructure, including LAN, WAN, VPN, and wireless networks....

In Person

Live Nation Albuquerque - IT Support Representative

  • LIVE NATION ENTERTAINMENT INC
  • Albuquerque, NM (22 miles from Los Lunas, NM)
  • 90+ days ago
  • Albuquerque, NM (22 miles from Los Lunas, NM)
  • 90+ days ago

Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media...

In Person

Demographic Data for Los Lunas, NM

Moving to Los Lunas, NM? Find some basic demographic data about Los Lunas, NM below.

Local
National
45,208
515
Medium

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
QA
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
QA
SDI Service Desk Analyst - SDA
Excellent Service Desk support is vital to ensure a company consistently delivers the required IT service levels. The responsibilities of the support analyst are many and constantly evolving,...
Udacity
Data Analyst Nanodegree Program
Clean up messy data, uncover patterns and insights, and communicate your findings. You'll start with an introduction to data analysis tools, including Jupyter Notebook, NumPy, pandas, and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Help Desk Analyst Jobs in Los Lunas, NM

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.

Highest Education Level

Help Desk Analysts in Los Lunas, NM offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.2%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Los Lunas, NM
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Analyst position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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