Help Desk Analyst Jobs in Los Lunas, NM
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Service Desk Technician - 2172
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 3 days ago
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 3 days ago
Must have a working knowledge of PC operations which include Hardware, network settings, operating system, & MS Office applications....
Technical Support Representative Global Operations Center (GOC)
- Belen, NM (11 miles from Los Lunas, NM)
- 3 days ago
- Belen, NM (11 miles from Los Lunas, NM)
- 3 days ago
Join a team that is changing millions of lives. Transforming smiles, changing lives At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives...
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 4 days ago
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 4 days ago
Responsibilities & Qualifications RESPONSIBILITIES Assist the Senior Technical IT Support Specialist, providing helpdesk support in the effort to keep systems functioning as required Installation,...
User Support Specialist II R8021
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 6 days ago
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 6 days ago
EDUCATION AND EXPERIENCE Associates degree in Information Technology or a related field of study, and three (3) years' of relevant experience in an IT help desk support environment, or equivalentbination...
Service Desk Technician - 2169
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 14 days ago
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 14 days ago
Must have a working knowledge of PC operations which include Hardware, network settings, operating system, & MS Office applications....
Service Desk Technician - 2168
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 14 days ago
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 14 days ago
Must have a working knowledge of PC operations which include: Hardware, network settings, operating system, & MS Office applications....
Training/User Support Specialist
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 19 days ago
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 19 days ago
Founded in 2007, Initiate Government Solutions (IGS) a Woman Owned Small Business. We are an IT services provider that delivers innovative Enterprise IT and Health Services solutions across the...
BASIC QUALIFICATIONS - 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience - Experience troubleshooting integrated and interdependent computer systems - Experience...
Walk Up Service Desk Technician
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 24 days ago
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 24 days ago
Responsibilities Install, troubleshoot, repair and upgrade Windows, Linux and UNIX operating systems....
Service Desk Technician - 2163
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 25 days ago
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 25 days ago
Required Skills: Strong understanding of basic IT concepts and terminology (E.g., operating systems, hardware, networking, software applications.)...
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 26 days ago
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 26 days ago
Must have a working knowledge of PC operations which include: Hardware, network settings, operating system, & MS Office applications....
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 27 days ago
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 27 days ago
MINIMUM QUALIFICATIONS: Exceptional communication and customer service skills with a strong work ethic Knowledge of Microsoft and Apple software and services (including operating systems and productivity...
User Support Specialist II R7959
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 28 days ago
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 28 days ago
EDUCATION AND EXPERIENCE Associates degree in Information Technology or a related field of study, and three (3) years' of relevant experience in an IT help desk support environment, or equivalentbination...
systems Experience building and maintaining relationships with technical and non-technical stakeholders across multiple geographical locations, leveraging effective communication that fosters global...
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 30+ days ago
- Albuquerque, NM (22 miles from Los Lunas, NM)
- 30+ days ago
EDUCATION AND EXPERIENCE Associates degree in Information Technology or a related field of study, and three (3) years of relevant experience in an IT help desk support environment, or equivalent combination...
Demographic Data for Los Lunas, NM
Moving to Los Lunas, NM? Find some basic demographic data about Los Lunas, NM below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Los Lunas, NM
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Los Lunas, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- Windows OS
- DNS
- TCP/IP
- Remote Support
- Application Support
- Windows 10
- Windows 7
- VMware
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- Mac Skills
- IT Support
- ITIL
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Policy Development
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »