Help Desk Analyst Jobs in New Mexico
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Applications Support Analyst** Location **Albuquerque, NM** Job Code **5080** \# of Openings **1** Apply Now ( Eagle Harbor is looking for a **Applications Support Analyst** that resolves...
Hello! ABBTECH Professional Resources and our partner Dell, are looking for 2 **Computer Technicians** for a project in **Las Cruces, NM** If you or someone you know is interested, please apply...
EDUCATION AND EXPERIENCE Associates degree in Information Technology or a related field of study, and three (3) years of relevant experience in an IT help desk support environment, or equivalent combination...
Duties and Responsibilities: Configure and install operating systems utilizing the Air Force Standard Desktop Configuration (SDC) to laptop and desktop computers both classified and unclassified....
Position Overview** The Technical Support Engineer, MI II (Tier II) handles remote technical support across our product lines for HCUS customers. The expectation of the position is to be versed in...
POSITION AVAILABLE: COMPUTER TECHNICIAN MINIMUM QUALIFICATIONS: High School Diploma or equivalent. Degree in Information Technology or appropriate experience in computer and other technology use,...
independently with general supervision and maintains a high-degree of professional conduct at all times + Strong problem solving and analytical skills + Technical expertise in: + Microsoft Windows Operating...
ATA Services, Inc. is currently seeking to hire an experienced Help Desk Support Technicians to work on a temporary assignment. We have an available job in Santa Fe and Albuquerque....
systems, database/DBMS, and middleware Required Clearance: Public Trust (#publictrust) Required Qualifications: Must be a U.S....
Installs and configures application and operating system software and upgrades. Troubleshoots and repairs hardware and network connectivity issues....
desk support Abilities and Skills: Strong Microsoft Office skills along with server, desktop Strong interpersonal skills, excellent verbal, and written communication skills Troubleshooting computer...
Overview Join our team as a day shift, full-time, IT Desktop Support Technician II in Albuquerque, NM. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We...
Perform work and provide guidance and direction in the proper analysis, design, configuration, and operation of computer information systems, including hardware, operating system software and end user...
Installs and configures application and operating system software and upgrades. Troubleshoots and repairs hardware and network connectivity issues....
Position Summary Help Desk Technician II will be the second tier level of support. Under general supervision, provide technical software, and hardware problem resolution to all end-users by...
Demographic Data for New Mexico
Moving to New Mexico? Find some basic demographic data about New Mexico below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in New Mexico
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in New Mexico offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- WAN Design / Implementation
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Software Installation
- Technical Troubleshooting
- Operating Systems
- VPN
- IT Service Management
- Windows Server
- Remote Support
- DHCP
- Windows OS
- Windows 7
- Application Support
- DNS
- TCP/IP
- Cisco
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- ITIL
- Mac Skills
- Apple iOS
- Installation
- Resolution
- General Repair
- Customer Support
- Information Technology
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Interpersonal Skills
- Inventory Management
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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