Help Desk Analyst Jobs in New Mexico
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
System Mobile Device Support (Android, iPhone) Application Security Permissions Salesforce, Google Apps, Bankway Browser, Active Directory preferred Certificates, Licenses, and Registrations: None...
Must have a working knowledge of PC operations which include Hardware, network settings, operating system, & MS Office applications....
Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials Minimum Offer $ 24.29/hr. Maximum Offer $ 36.43/hr. Compensation Disclaimer Compensation for this role is...
**Responsibilities** **Key Responsibilities** + Perform system administration for specific operating systems within the assigned area of responsibility, including specialized software such as ESRI ArcGIS...
Handles problems that the subordinate help desk support is unable to resolve....
IT Support Engineer Job Poster : Jobs Skills:support | Location: Albuquerque, New Mexico, United States Of America Views:7 Need 3 IT Support Engineers to join our client ASAP. Required Skills:...
Salary Not Available Position range in Santa Fe MSA $41k - $63k Per Year Help Desk Analyst - Tier 1.5 ASM Research, An Accenture Federal Services Company Occupation: Computer User Support Specialists...
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
Required Skills: Strong understanding of basic IT concepts and terminology (e.g., operating systems, hardware, networking, software applications)....
Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware....
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
Salary Not Available Advanced Technical Support Specialist Cornerstone onDemand Location: Albuquerque, NM - 87144 Positions available: 1 Job #: 275268657 Source: NLX Posted: 4/19/2025 Web Site:...
Required Skills: Strong understanding of basic IT concepts and terminology (e.g., operating systems, hardware, networking, software applications)....
Align is the industry leader and innovator in medical devices which focuses on revolutionizing the dental and orthodontic industry. Align, the makers of Invisalign is looking for a Global...
Skills Windows 10, Hardware, Customer service, Imaging, Help desk support, Desktop Top Skills Details 1) 3 years of desktop support 2) 3 Years of Windows OS experience 3) 3 Years of Imaging experience...
Demographic Data for New Mexico
Moving to New Mexico? Find some basic demographic data about New Mexico below.
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Salary for Help Desk Analyst Jobs in New Mexico
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in New Mexico offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- DNS
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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