Help Desk Analyst Jobs in Chaparral, NM
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Technical Support Representative (Part-Time)
- Las Cruces, NM (21 miles from Chaparral, NM)
- 10 hours ago
- Las Cruces, NM (21 miles from Chaparral, NM)
- 10 hours ago
POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
- El Paso, TX (18 miles from Chaparral, NM)
- 22 hours ago
- El Paso, TX (18 miles from Chaparral, NM)
- 22 hours ago
Title: Customer Support Specialist Location: USA/Remote Reports to: VP of Delivery Management/IT FLSA Classification: Non-Exempt Full-Time or Part-Time: Full-Time Salary Range: $22 - $32 Starting...
Senior Help Desk Operator (Remote)
- El Paso, TX (18 miles from Chaparral, NM)
- 3 days ago
- El Paso, TX (18 miles from Chaparral, NM)
- 3 days ago
Examine system applications, by simulating or recreating user problems to resolve operating difficulties that the first tier of help desk support is unable to resolve....
Computer User Support Specialist
- White Sands Missile Range, NM (23 miles from Chaparral, NM)
- 5 days ago
- White Sands Missile Range, NM (23 miles from Chaparral, NM)
- 5 days ago
Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services....
- Las Cruces, NM (21 miles from Chaparral, NM)
- 7 days ago
- Las Cruces, NM (21 miles from Chaparral, NM)
- 7 days ago
Classification Summary: Under minimal supervision, plans, conducts, and supervises day to day tasks and responsibilities of the Help Desk Support team....
- El Paso, TX (18 miles from Chaparral, NM)
- 9 days ago
- El Paso, TX (18 miles from Chaparral, NM)
- 9 days ago
Position Description The IT Support Technician II's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some...
Contact Center Technical Support Representative
- Mesilla, NM (21 miles from Chaparral, NM)
- 12 days ago
- Mesilla, NM (21 miles from Chaparral, NM)
- 12 days ago
Strong knowledge of operating systems, browsers, and common software. Excellent communication and customer service skills....
Court Systems Support Specialist
- El Paso, TX (18 miles from Chaparral, NM)
- 13 days ago
- El Paso, TX (18 miles from Chaparral, NM)
- 13 days ago
Court Systems Support Specialist City of El Paso - 3.7 El Paso, TX Job Details Contract $55,850 - $88,890 a year 2 days ago Qualifications Mid-level Driver's License Project management lifecycle...
- Las Cruces, NM (21 miles from Chaparral, NM)
- 13 days ago
- Las Cruces, NM (21 miles from Chaparral, NM)
- 13 days ago
Help Desk Rep, Sr 502369 Las Cruces, New Mexico, United States Staff Staff Full-time Closing at: Jun 20 2025 - 23:55 MDT Position Title: Help Desk Rep, Sr Employee Classification: Help Desk...
- El Paso, TX (18 miles from Chaparral, NM)
- 17 days ago
- El Paso, TX (18 miles from Chaparral, NM)
- 17 days ago
Company Description ARE YOU READY TO WORK AT ALTISOURCE? Are you interested in making an immediate impact on work that matters? Are you looking to join a group of seasoned industry experts,...
- El Paso, TX (18 miles from Chaparral, NM)
- 24 days ago
- El Paso, TX (18 miles from Chaparral, NM)
- 24 days ago
Serve as the primary customer service/telephone liaison for end users regarding accounts, software, hardware, or other technical problems with the Districts information system. In-person work on...
Technical Support Specialist II
- El Paso, TX (18 miles from Chaparral, NM)
- 24 days ago
- El Paso, TX (18 miles from Chaparral, NM)
- 24 days ago
Provide technical support to computer users by analyzing and resolving computer hardware and software problems and installing computer hardware, software, and components/devices throughout the...
Crime Gun Intelligence Specialist Level II Technician
- El Paso, TX (18 miles from Chaparral, NM)
- 26 days ago
- El Paso, TX (18 miles from Chaparral, NM)
- 26 days ago
Amentum is seeking a Crime Gun Intelligence Specialist (CGIS) Level II Technician to support active contracts in El Paso, TX. The position may require limited CONUS travel. Description: The CGI...
Service Desk Technician (Intermediate-Level)
- White Sands Missile Range, NM (23 miles from Chaparral, NM)
- 30+ days ago
- White Sands Missile Range, NM (23 miles from Chaparral, NM)
- 30+ days ago
Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services....
- El Paso, TX (18 miles from Chaparral, NM)
- 30+ days ago
- El Paso, TX (18 miles from Chaparral, NM)
- 30+ days ago
ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...
Demographic Data for Chaparral, NM
Moving to Chaparral, NM? Find some basic demographic data about Chaparral, NM below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Chaparral, NM
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Chaparral, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- Windows OS
- DNS
- TCP/IP
- Remote Support
- Application Support
- Windows 10
- Windows 7
- VMware
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- Mac Skills
- IT Support
- ITIL
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Policy Development
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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