Help Desk Analyst Jobs in Albuquerque, NM
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Must have a working knowledge of PC operations which include Hardware, network settings, operating system, & MS Office applications....
Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials Minimum Offer $ 24.29/hr. Maximum Offer $ 36.43/hr. Compensation Disclaimer Compensation for this role is...
IT Support Engineer Job Poster : Jobs Skills:support | Location: Albuquerque, New Mexico, United States Of America Views:7 Need 3 IT Support Engineers to join our client ASAP. Required Skills:...
Required Skills: Strong understanding of basic IT concepts and terminology (e.g., operating systems, hardware, networking, software applications)....
Salary Not Available Advanced Technical Support Specialist Cornerstone onDemand Location: Albuquerque, NM - 87144 Positions available: 1 Job #: 275268657 Source: NLX Posted: 4/19/2025 Web Site:...
Required Skills: Strong understanding of basic IT concepts and terminology (e.g., operating systems, hardware, networking, software applications)....
Should be trained in the prevailing operating system(s) & hardware systems used at the client site....
Desktop Support Technician needed to support a Windows / O365 environment, setting up and deleting accounts, prepping equipment, etc. Tier 1 & Tier 2 levels and should be able to hit the ground...
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Position Summary The Help Desk Technician I will be the first tier level of support. Under general supervision, provide technical software, and hardware problem resolution to all end-users by...
Responsibilities & Qualifications RESPONSIBILITIES Assist the Senior Technical IT Support Specialist, providing helpdesk support in the effort to keep systems functioning as required Installation,...
IT Support Tech 1 (req32698) University of New Mexico in Albuquerque, NM Apply Now Type: Full-Time Salary: Hourly: $18.09 - $23.58 Posted: 03/07/2025 Category: IT Support and Training Requisition...
IT Support Representative: Isleta Amphitheater
- Albuquerque, NM
- 60+ days ago
- Albuquerque, NM
- 60+ days ago
Job Summary: WHO ARE WE? Live Nation Entertainment is the worlds leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media &...
Position Summary Help Desk Technician II will be the second tier level of support. Under general supervision, provide technical software, and hardware problem resolution to all end-users by...
IT Support Tech 1 Requisition ID req32698 Working Title IT Support Tech 1 Position Grade 09 Position Summary The Department of Obstetrics & Gynecology is seeking a full-time position for an IT...
Demographic Data for Albuquerque, NM
Moving to Albuquerque, NM? Find some basic demographic data about Albuquerque, NM below.
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Salary for Help Desk Analyst Jobs in Albuquerque, NM
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Albuquerque, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- DNS
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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