Help Desk Analyst Jobs in Albuquerque, NM
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Must have a working knowledge of PC operations which include Hardware, network settings, operating system, & MS Office applications....
PC Support Technician II (5069)** Location **Albuquerque, NM** Job Code **5059** \# of Openings **1** Apply Now ( Eagle Harbor is looking for a **PC Support Technician II** that resolves technical...
desk support Abilities and Skills: Strong Microsoft Office skills along with server, desktop Strong interpersonal skills, excellent verbal, and written communication skills Troubleshooting computer...
Overview Join our team as a day shift, full-time, IT Desktop Support Technician II in Albuquerque, NM. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We...
Position Summary Help Desk Technician II will be the second tier level of support. Under general supervision, provide technical software, and hardware problem resolution to all end-users by...
EDUCATION AND EXPERIENCE Associates degree in Information Technology or a related field of study, and three (3) years' of relevant experience in an IT help desk support environment, or equivalentbination...
IT Support Technician-Woodward Department: TECHNOLOGY OPERATIONS Location: Albuquerque, NM Scheduled Shift: Days and shifts will vary based on business needs. Location: Woodward Job Summary: The...
Information Technology and Assurance Support Specialist II
- Albuquerque, NM
- 17 days ago
- Albuquerque, NM
- 17 days ago
We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development....
Install, troubleshoot, repair and upgrade Windows, Linux and UNIX operating systems....
WE ARE ARCARITHM, and we are changing the world! If you are ready to grow your career and change the world with us, then join the Arcarithm team! We are located in beautiful, downtown Huntsville,...
EDUCATION AND EXPERIENCE Associates degree in Information Technology or a related field of study, and three (3) years' of relevant experience in an IT help desk support environment, or equivalentbination...
EDUCATION AND EXPERIENCE Associates degree in Information Technology or a related field of study, and three (3) years' of relevant experience in an IT help desk support environment, or equivalentbination...
Enterprise Support Engineer, Data Centers
- Los Lunas, NM (22 miles from Albuquerque, NM)
- 60+ days ago
- Los Lunas, NM (22 miles from Albuquerque, NM)
- 60+ days ago
systems Experience building and maintaining relationships with technical and non-technical stakeholders across multiple geographical locations, leveraging effective communication that fosters global...
Demographic Data for Albuquerque, NM
Moving to Albuquerque, NM? Find some basic demographic data about Albuquerque, NM below.
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Salary for Help Desk Analyst Jobs in Albuquerque, NM
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Albuquerque, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Software Installation
- Technical Troubleshooting
- Operating Systems
- VPN
- IT Service Management
- Windows Server
- Remote Support
- DHCP
- Windows OS
- Windows 7
- Application Support
- DNS
- TCP/IP
- Windows 10
- Mobile Device Management
- Cisco
- MacOS
- VoIP
- Network Administration
- Help Desk Support
- IT Support
- ServiceNow
- ITIL
- Mac Skills
- Apple iOS
- Installation
- Resolution
- Customer Support
- Information Technology
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Technical Support
- Networking
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Documentation
- Collaboration
- Reporting
- Interpersonal Skills
- Inventory Management
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
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