Help Desk Analyst Remote & Hybrid Only Jobs in New Jersey
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
IT Support Level 1 Specialist - Hudson Tunnel Project
- NPAworldwide Recruitment Network
- Newark, NJ
- 9 hours ago
- Newark, NJ
- 9 hours ago
IT Support Level 1 Specialist - Hudson Tunnel Project (OOJ - 46027) 90000-100000 / US Dollars / Annual Salary NPAworldwide Recruitment Network update Last updated: Jun/01/2026 Job Description...
In PersonTFDM Technical Triage Manager AIMS & Help Desk
- Leidos
- Atlantic City, NJ
- 10 hours ago
- Atlantic City, NJ
- 10 hours ago
Description Leidos is seeking a TFDM Triage Manager for AIMs and Help Desk Tickets, who will support the Federal Aviation Administration (FAA)s Terminal Flight Data Manager (TFDM) program. TFDM is...
In PersonSilverBlaze, a division of Harris; is seeking a Level 2 Support Specialist who is a self-directed problem solver, is comfortable working with users at every level, and is committed to delivering...
In PersonUnete a nuestro equipo en ASSA ABLOY! Estamos buscando el mejor talento, te invitamos a ser parte del Equipo de TI (Tecnologia) como Especialista de Soluciones TI - sede Bogota. El proposito de la...
In PersonMaintain proficiency in troubleshooting operating systems, enterprise applications, and peripheral devices. Document technical solutions and contribute to the knowledge base for recurring issues....
In Person, analyze root causes, and implement effective solutions to keep applications running smoothly An understanding of API technology stack, Java, React, Spring and Databases, like SQL, Oracle, Mongo, operating...
In Person- Citadel Information Services Inc
- Jersey City, NJ
- 1 day ago
- Jersey City, NJ
- 1 day ago
Location: Jersey City, NJ Only W2 Summary: Provides technical support for enterprise applications to ensure business continuity. Responsibilities: Troubleshoot issues, manage incidents, perform...
In PersonDistinguish between application, operating system, network, and hardware problems, with an understanding of IT systems design, analysis, and integrations....
HybridProvide first response help desk support to all customers and users. Provide assistance in the areas of site support, and project specific assignments....
In PersonTroubleshoot and repair personal computer equipment and mobile devices. Analyze user-related problems to determine the source and notify appropriate personnel while assisting in resolution....
In Personsystems Remote desktop and screen sharing tools Excellent customer service skills Ability to learn new technology and applications Solid written and verbal communication skills Strong time management...
In PersonProfile: Technical Support Engineer Location: New Jersey Skills Knowledge Sharing: Contributing to the knowledge base and sharing insights with the team is an indicator of success Adaptability and...
In Person- Murtech Staffing & Solutions
- Princeton, NJ
- 2 days ago
- Princeton, NJ
- 2 days ago
Contract Technical Support Specialist Posted on 26 May 26 by Andy Ringer Princeton, NJ $ - $ Job Description Technical Support Specialist (Entry-Level) Location: Princeton, NJ Schedule:...
In PersonLead Infrastructure Platform Support Engineer
- Wells Fargo
- Iselin, NJ
- 3 days ago
- Iselin, NJ
- 3 days ago
About this role: Wells Fargo is seeking a Lead Infrastructure Engineer to join our AI Platforms and model Support Group as part of Digital Technology and Innovations. Learn more about the career...
HybridLead Desktop Support- NSO/POS Onsite NYC
- Digitive LLC
- Jersey City, NJ
- 4 days ago
- Jersey City, NJ
- 4 days ago
Lead- NSO/POS Location: Onsite to New York, NY 10011 Experience : 8 + years Contract Type: Sub-contractor not Allowed / only w2 What are the top 3 skills required for this role? 1. Vendor...
In PersonDemographic Data for New Jersey
Moving to New Jersey? Find some basic demographic data about New Jersey below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in New Jersey
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in New Jersey offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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