Help Desk Analyst Jobs in New Jersey
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Purpose of the role To effectively monitor and maintain the banks critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations....
Skills Help desk, Help desk support, Service desk, Troubleshooting, Phone support, Desktop, asset management, imaging, Customer service, Support, Windows, Office 365, etc....
The Systems Engineer will be responsible for providing on-site support at our Freehold imaging center as well as supporting our imaging and file transfer central environment. This role requires an...
desk analyst to join their team!...
Remote Work- Township of Washington, NJ
- 10 hours ago
- Township of Washington, NJ
- 10 hours ago
A client of Innova Solutions is immediately hiring for a Desktop Support Analyst Position Type: Contract-Full TimeDuration: 12+ Months Location: Manalapan Township, NJ 07726 (Onsite - 5 Days in a...
Company DescriptionBEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology....
Business Unit Application Support Analyst III (US)
- Mount Laurel, NJ
- 14 hours ago
- Mount Laurel, NJ
- 14 hours ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $33.00 - $49.50 USD TD is committed to providing fair and equitable compensation opportunities to all...
AV Computer Tech JobID: 406 Position Type: Technology/Computer Technician Date Posted: 8/27/2025 Location: Rumson-Fair Haven Regional High School Date Available: 10/01/2025 Closing Date:...
system, desktop hardware and peripherals, instrument-controlled software, core desktop applications and imagining of computers Manage On-boarding, retirement and relocation of equipment Implement Windows...
Title: Desktop support engineer Location: Clifton or Mahwah, NJ ( Should be ok to travel between Mahwah, NJ/Clifton NY and NY) Duration: 12+ months Must speak Spanish Timing: 7 AM 8 PM any 9 hours...
IT Technical Support (Tier 2) Location: Englewood Cliffs, NJ 07632 (5 days Onsite per week) Duration: 1 year Job Summary: Overview: We are seeking a skilled and customer-focused Tier 2 IT Helpdesk...
Job Title: IT Technical Support Location: Englewood Cliffs, New Jersey 07632 Contract Period: 12 Months Overview: We are seeking a skilled and customer-focused Tier 2 IT Helpdesk Technician with...
Business Unit Application Support Analyst Ld (US)
- Mount Laurel, NJ
- 1 day ago
- Mount Laurel, NJ
- 1 day ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $86,840 - $130,000 USD TD is committed to providing fair and equitable compensation opportunities to all...
Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
Title: Desktop Support Location: Should be ok to travel between Mahwah, NJ/Clifton NY and NY Job Type: Contract Must speak Spanish Timing: 7 AM 8 PM any 9 hours Local service support for Windows &...
Demographic Data for New Jersey
Moving to New Jersey? Find some basic demographic data about New Jersey below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in New Jersey
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in New Jersey offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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