Help Desk Analyst Jobs in New Jersey
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
The Helpdesk Support Specialist I provides Tier 1 help desk support for IT issues including identifying, tracking, assigning, resolving, and dispositioning tickets....
Senior Cybersecurity - WAF/Proxy Support Engineer
- Middletown, NJ
- 17 hours ago
- Middletown, NJ
- 17 hours ago
development, deployment, and operation Strong understanding of TCP/IP, web protocols, networking, DNS and security concepts Expertise with mainstream operating systems, web services, programming languages...
Technical Skills: Proficiency in Windows operating systems, familiarity with MacOS, iOS, and ChromeOS.? Understanding of computer hardware components and peripherals.?...
Experience with Desktop operating systems, Windows Server, and Active Directory. Experience in installing and replacing computer peripherals....
Product Implementation Technical Support Specialist
- Berkeley Heights, NJ
- 1 day ago
- Berkeley Heights, NJ
- 1 day ago
Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
Only qualified Desktop Support - AV Analyst candidates currently located in the Trenton, NJ area will be considered due to the position requiring an onsite Presence*** Required Skills and...
Senior Desktop Consultant - Onsite Technical Desktop Support Engineer
- Warren, NJ
- 1 day ago
- Warren, NJ
- 1 day ago
Troubleshoot and resolve issues related to operating systems, applications, and network connectivity....
The successful candidate will be responsible for processing Service Desk requests from enterprise corporate end users. The candidate will require strong communication, technical and documentation...
Systems (Windows 10, Windows 11), MAC OS Office 365, and Microsoft Software (SharePoint, Teams)....
At MJH Life Sciences our success is measured by your success! If you set your standards high and want to contribute to a winning team, well provide you with every opportunity to help grow our...
Job ID Number R5455 Employment Type Full time Worksite Flexibility Onsite Job Summary We are looking for a motivated Desk Top Specialist ready to take us to the next level! If you have 3 years...
Job Title Desktop Analyst Top Skills Details 2-3 Years training on Network/desktop Operating Systems 2+ Year of Windows Operating Systems 2+ Year in a support role for wither client server or network...
Hands-on hardware troubleshooting experience Equipment support experience with desktop pc's and peripherals Working technical knowledge of current network protocols, operating systems, and standards...
Client Support Specialist Zelis Healthcare, LLC United States, Jersey, Morristown Jun 05, 2025 At Zelis, we Get Stuff Done. So, let's get to it! A Little About Us Zelis is modernizing the...
Demographic Data for New Jersey
Moving to New Jersey? Find some basic demographic data about New Jersey below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in New Jersey
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in New Jersey offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- LAN
- Systems Center Configuration Manager
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- IT Service Management
- DHCP
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- Incident Management
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Multitasking
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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