Help Desk Analyst Jobs in Somerset, NJ
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
TECHNICAL SUPPORT SPECIALIST - US Residence based position
- Staten Island, NY (24 miles from Somerset, NJ)
- 1 hour ago
- Staten Island, NY (24 miles from Somerset, NJ)
- 1 hour ago
United States : Colorado : Aurora || United States : Colorado : Boulder || United States : Colorado : Centennial || United States : Colorado : Colorado Springs || United States : Colorado : DENVER N...
USCB Application Support Analyst
- Whippany, NJ (23 miles from Somerset, NJ)
- 11 hours ago
- Whippany, NJ (23 miles from Somerset, NJ)
- 11 hours ago
Purpose of the role To effectively monitor and maintain the banks critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations....
IT Support Technician (HIRING ASAP)
- Morristown, NJ (19 miles from Somerset, NJ)
- 13 hours ago
- Morristown, NJ (19 miles from Somerset, NJ)
- 13 hours ago
Skills Help desk, Help desk support, Service desk, Troubleshooting, Phone support, Desktop, asset management, imaging, Customer service, Support, Windows, Office 365, etc....
Systems Engineer/IT Support Lead
- Freehold, NJ (22 miles from Somerset, NJ)
- 13 hours ago
- Freehold, NJ (22 miles from Somerset, NJ)
- 13 hours ago
The Systems Engineer will be responsible for providing on-site support at our Freehold imaging center as well as supporting our imaging and file transfer central environment. This role requires an...
Company Description BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology....
- Raritan, NJ (7 miles from Somerset, NJ)
- 1 day ago
- Raritan, NJ (7 miles from Somerset, NJ)
- 1 day ago
system, desktop hardware and peripherals, instrument-controlled software, core desktop applications and imagining of computers Manage On-boarding, retirement and relocation of equipment Implement Windows...
- Berkeley Heights, NJ (13 miles from Somerset, NJ)
- 2 days ago
- Berkeley Heights, NJ (13 miles from Somerset, NJ)
- 2 days ago
Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
- Staten Island, NY (24 miles from Somerset, NJ)
- 2 days ago
- Staten Island, NY (24 miles from Somerset, NJ)
- 2 days ago
IT Support Technician Chromebook Imaging (Staten Island, NY) We are seeking reliable and detail-oriented IT Support Technicians to assist with Chromebook imaging. This role involves repetitive...
Customer Center IT Support Manager
- Newark, NJ (24 miles from Somerset, NJ)
- 3 days ago
- Newark, NJ (24 miles from Somerset, NJ)
- 3 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
- Newark, NJ (24 miles from Somerset, NJ)
- 3 days ago
- Newark, NJ (24 miles from Somerset, NJ)
- 3 days ago
Strong understanding of operating systems (Windows/Linux), databases, and networking fundamentals. Experience with monitoring tools (e.g., Splunk, SolarWinds, Nagios, or similar)....
- Bridgewater, NJ (8 miles from Somerset, NJ)
- 6 days ago
- Bridgewater, NJ (8 miles from Somerset, NJ)
- 6 days ago
Desktop Support Specialist Job Location: Bridgewater, New Jersey, USA Job Requisition ID: 14065 Join our global diversified pharmaceutical company enriching lives through our relentless drive to...
Technical Support, Co-op (4988)
- Cranbury, NJ (12 miles from Somerset, NJ)
- 7 days ago
- Cranbury, NJ (12 miles from Somerset, NJ)
- 7 days ago
Job Title - Technical Support Co-op Work Location - Cranbury NJ (On-site) WuXi Biologics is a leading global open-access biologics technology platform offering end-to-end solutions to empower...
- Rahway, NJ (14 miles from Somerset, NJ)
- 10 days ago
- Rahway, NJ (14 miles from Somerset, NJ)
- 10 days ago
Familiarity with old and modern Microsoft operating systems, server class hardware and VMWare technologies. Enterprise Directory experience a must....
Tier 2 Production Support Engineer
- Bridgewater, NJ (8 miles from Somerset, NJ)
- 10 days ago
- Bridgewater, NJ (8 miles from Somerset, NJ)
- 10 days ago
Database Management System concepts and writing SQL queries; especially in the Oracle Database and MySQL is required Familiarity with the following languages and technologies: Java, SQL, JSON, HTML...
Tier 2 Production Support Engineer - Job ID 3069
- Bridgewater, NJ (8 miles from Somerset, NJ)
- 14 days ago
- Bridgewater, NJ (8 miles from Somerset, NJ)
- 14 days ago
Database Management System concepts and writing SQL queries; especially in the Oracle Database and MySQL is required Familiarity with the following languages and technologies: Java, SQL, JSON, HTML...
Demographic Data for Somerset, NJ
Moving to Somerset, NJ? Find some basic demographic data about Somerset, NJ below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Somerset, NJ
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Somerset, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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