Help Desk Analyst Jobs in Princeton, NJ
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Summer 2025 Technology Assistant
- Watchung, NJ (21 miles from Princeton, NJ)
- 1 day ago
- Watchung, NJ (21 miles from Princeton, NJ)
- 1 day ago
Summer 2025 Technology Assistant JobID: 490 Position Type: Support Staff Date Posted: 4/28/2025 Location: District Date Available: 07/07/2025 Closing Date: 07/30/2025 Additional...
- Florence, NJ (19 miles from Princeton, NJ)
- 1 day ago
- Florence, NJ (19 miles from Princeton, NJ)
- 1 day ago
Position Summary The Technical Support Specialist is primary IT support for the Florence and Jersey City locations. Role will support all technical IT related aspects of the locations, participate...
Senior Production Support Engineer
- Berkeley Heights, NJ (24 miles from Princeton, NJ)
- 2 days ago
- Berkeley Heights, NJ (24 miles from Princeton, NJ)
- 2 days ago
Calling all innovators - find your future at Fiserv.** We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
Desktop Support Berkeley Heights, NJ
- Berkeley Heights, NJ (24 miles from Princeton, NJ)
- 3 days ago
- Berkeley Heights, NJ (24 miles from Princeton, NJ)
- 3 days ago
System, base load software, MS Office suite and other business application Support for the Imaging devices (print/scan/copy/fax) that includes printers and MFDs Access related issues with smart card...
- Berkeley Heights, NJ (24 miles from Princeton, NJ)
- 3 days ago
- Berkeley Heights, NJ (24 miles from Princeton, NJ)
- 3 days ago
Calling all innovators - find your future at Fiserv.** We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
- Bridgewater, NJ (15 miles from Princeton, NJ)
- 4 days ago
- Bridgewater, NJ (15 miles from Princeton, NJ)
- 4 days ago
NIGHT SHIFT - SHIFTS BELOW Onsite in Bridgewater, NJ (08807) Pay rate: $24/hr - $26/hr Required Skills and Experience * - 2+ years of experience within a helpdesk environment - Good understanding...
- East Brunswick, NJ (13 miles from Princeton, NJ)
- 4 days ago
- East Brunswick, NJ (13 miles from Princeton, NJ)
- 4 days ago
Education Requirement: IT related background Knowledge, Skills, Abilities: Basic Network Configuration including IP Knowledge of IIs Excel Windows operating systems Hours: 8-4 or 9-5 Other Information...
IRIS direct end client which is one of the educational testing and assessment organization is urgently looking to hire Desktop Engineer (Endpoint Security Focus) - Princeton, NJ (Hybrid). This is...
Title: IT Helpdesk I Salary: $23-33/hour Location: Princeton, NJ Type: Contract (Potential to Hire) Main Duties: Coordinate with Global IT to manage IT asset tracking and administration. Lead...
Installation, configuration, and maintenance of University back-up and antivirus software on all desktop/laptop operating systems....
Network Support Technician Permanent Support Staff
- Newtown, PA (17 miles from Princeton, NJ)
- 5 days ago
- Newtown, PA (17 miles from Princeton, NJ)
- 5 days ago
Install, configure, and maintain computer and network operating systems and application software; provide on-call support for District systems as needed....
Senior Cybersecurity - WAF/Proxy Support Engineer
- Bedminster, NJ (19 miles from Princeton, NJ)
- 5 days ago
- Bedminster, NJ (19 miles from Princeton, NJ)
- 5 days ago
systems, web services, programming languages, network devices and attack vectors Advanced expertise reviewing and analyzing log files, data correlation and packet captures Script writing and programming...
Installation, configuration, and maintenance of University back-up and antivirus software on all desktop/laptop operating systems....
Help Desk Analyst - Tier 1 (Day)
- Trenton, NJ (11 miles from Princeton, NJ)
- 6 days ago
- Trenton, NJ (11 miles from Princeton, NJ)
- 6 days ago
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
- Trenton, NJ (11 miles from Princeton, NJ)
- 6 days ago
- Trenton, NJ (11 miles from Princeton, NJ)
- 6 days ago
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
Demographic Data for Princeton, NJ
Moving to Princeton, NJ? Find some basic demographic data about Princeton, NJ below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Princeton, NJ
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Princeton, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »