Help Desk Analyst Jobs in Princeton, NJ
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Systems Engineer/IT Support Lead
- Freehold, NJ (21 miles from Princeton, NJ)
- 13 hours ago
- Freehold, NJ (21 miles from Princeton, NJ)
- 13 hours ago
The Systems Engineer will be responsible for providing on-site support at our Freehold imaging center as well as supporting our imaging and file transfer central environment. This role requires an...
Technical Support Engineer, Hardware
- Somerset, NJ (11 miles from Princeton, NJ)
- 22 hours ago
- Somerset, NJ (11 miles from Princeton, NJ)
- 22 hours ago
Company Description BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology....
- Raritan, NJ (13 miles from Princeton, NJ)
- 1 day ago
- Raritan, NJ (13 miles from Princeton, NJ)
- 1 day ago
system, desktop hardware and peripherals, instrument-controlled software, core desktop applications and imagining of computers Manage On-boarding, retirement and relocation of equipment Implement Windows...
- Berkeley Heights, NJ (24 miles from Princeton, NJ)
- 2 days ago
- Berkeley Heights, NJ (24 miles from Princeton, NJ)
- 2 days ago
Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
- Bridgewater, NJ (15 miles from Princeton, NJ)
- 6 days ago
- Bridgewater, NJ (15 miles from Princeton, NJ)
- 6 days ago
Desktop Support Specialist Job Location: Bridgewater, New Jersey, USA Job Requisition ID: 14065 Join our global diversified pharmaceutical company enriching lives through our relentless drive to...
Technical Support, Co-op (4988)
- Cranbury, NJ (7 miles from Princeton, NJ)
- 7 days ago
- Cranbury, NJ (7 miles from Princeton, NJ)
- 7 days ago
Job Title - Technical Support Co-op Work Location - Cranbury NJ (On-site) WuXi Biologics is a leading global open-access biologics technology platform offering end-to-end solutions to empower...
Tier 2 Production Support Engineer
- Bridgewater, NJ (15 miles from Princeton, NJ)
- 10 days ago
- Bridgewater, NJ (15 miles from Princeton, NJ)
- 10 days ago
Database Management System concepts and writing SQL queries; especially in the Oracle Database and MySQL is required Familiarity with the following languages and technologies: Java, SQL, JSON, HTML...
Tier 2 Production Support Engineer - Job ID 3069
- Bridgewater, NJ (15 miles from Princeton, NJ)
- 14 days ago
- Bridgewater, NJ (15 miles from Princeton, NJ)
- 14 days ago
Database Management System concepts and writing SQL queries; especially in the Oracle Database and MySQL is required Familiarity with the following languages and technologies: Java, SQL, JSON, HTML...
Sr. Help Desk Engineer- SharePoint
- Keyport, NJ (24 miles from Princeton, NJ)
- 14 days ago
- Keyport, NJ (24 miles from Princeton, NJ)
- 14 days ago
Sr. Help Desk Engineer SharePoint & EMR Migration Support Red Bank & Keyport, NJ (Onsite) 30 days (Potential for future re-engagement) Contract - No C2C or 3rd Parties Overview We are seeking a...
- Trenton, NJ (11 miles from Princeton, NJ)
- 16 days ago
- Trenton, NJ (11 miles from Princeton, NJ)
- 16 days ago
Help Desk Support Analyst Product Specialist || Remote Work Arrangement: Remote - Please note while this position is remote; the manger is looking for local candidates....
Remote WorkIT Support Associate, Warehouse IT Support (Night Shift)
- Cranbury, NJ (7 miles from Princeton, NJ)
- 17 days ago
- Cranbury, NJ (7 miles from Princeton, NJ)
- 17 days ago
IT Support Associate, Warehouse IT Support (Night Shift) The base pay for this position is $21.05 - $24.74 per hour. The base pay offered may vary depending on location, job-related knowledge,...
(USA) Manager, Revenue Technical Support
- Sayreville, NJ (16 miles from Princeton, NJ)
- 17 days ago
- Sayreville, NJ (16 miles from Princeton, NJ)
- 17 days ago
... What you'll do... **Please Note that Immigration Sponsorship is NOT Available for this role.** At Sam's Club, we are dedicated to enhancing the value of our membership by fostering strategic...
Senior Technical Support Engineer
- Berkeley Heights, NJ (24 miles from Princeton, NJ)
- 18 days ago
- Berkeley Heights, NJ (24 miles from Princeton, NJ)
- 18 days ago
Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
- Somerset, NJ (11 miles from Princeton, NJ)
- 21 days ago
- Somerset, NJ (11 miles from Princeton, NJ)
- 21 days ago
Help Desk Support Technician maintains and support computer systems and networks aiming for the highest functionality....
Merchant Services Production Support Engineer
- Pennington, NJ (7 miles from Princeton, NJ)
- 27 days ago
- Pennington, NJ (7 miles from Princeton, NJ)
- 27 days ago
Ruby On Rails Skills: Analytical Thinking Application Development Automation Production Support Risk Management Adaptability Architecture DevOps Practices Solution Delivery Process Solution Design Business...
Demographic Data for Princeton, NJ
Moving to Princeton, NJ? Find some basic demographic data about Princeton, NJ below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Princeton, NJ
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Princeton, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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