Help Desk Analyst Jobs in Parsippany, NJ
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Senior Customer Technical Support Specialist, Informatics - 3rd Shift - REMOTE
- New York, NY (22 miles from Parsippany, NJ)
- moments ago
- New York, NY (22 miles from Parsippany, NJ)
- moments ago
Wondering whats within Beckman Coulter Diagnostics? Take a closer look. At first glance, youll see that for more than 80 years weve been dedicated to advancing and optimizing the laboratory to...
- New York, NY (22 miles from Parsippany, NJ)
- moments ago
- New York, NY (22 miles from Parsippany, NJ)
- moments ago
Overview At Privy, we build the authentication and cryptographic key management tools that power onboarding for hundreds of companies built on blockchain infrastructure and distributed systems....
- New York, NY (22 miles from Parsippany, NJ)
- moments ago
- New York, NY (22 miles from Parsippany, NJ)
- moments ago
Description Desktop Support Specialist I - Digital and Technology Partners - Monday - Friday 9am - 5pm Various Multiple Locations The Desktop Support Specialist I is responsible for delivering...
- New York, NY (22 miles from Parsippany, NJ)
- moments ago
- New York, NY (22 miles from Parsippany, NJ)
- moments ago
We are looking for a Technical Support Engineer to join our team in our New York office! There are a few things we take really seriously here at monday.com: building an amazing product and...
Client Support Specialist, Employee Health & Benefits
- Saddle Brook, NJ (16 miles from Parsippany, NJ)
- 14 hours ago
- Saddle Brook, NJ (16 miles from Parsippany, NJ)
- 14 hours ago
Client Support Specialist, Employee Health & Benefits Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary...
- New York, NY (22 miles from Parsippany, NJ)
- 17 hours ago
- New York, NY (22 miles from Parsippany, NJ)
- 17 hours ago
Our client, an international law firm in midtown Manhattan, is looking for a Service Desk Analyst on a long term contracting basis. This person will be providing phone/remote/email support of...
- New York, NY (22 miles from Parsippany, NJ)
- 17 hours ago
- New York, NY (22 miles from Parsippany, NJ)
- 17 hours ago
Hands-on experience with Windows and macOS operating systems and networking....
Senior Manager, IT Support & Operations
- New York, NY (22 miles from Parsippany, NJ)
- 23 hours ago
- New York, NY (22 miles from Parsippany, NJ)
- 23 hours ago
systems....
Desktop Support Analyst I, St. Peters Hospital, Albany, NY
- New York, NY (22 miles from Parsippany, NJ)
- 23 hours ago
- New York, NY (22 miles from Parsippany, NJ)
- 23 hours ago
Advanced skills in Microsoft desktop operating system / applications installation and support (Microsoft Office and Outlook) experience. HP Desktop and Laptop Certification preferred....
FIX Onboarding and Production Support Specialist
- New York, NY (22 miles from Parsippany, NJ)
- 23 hours ago
- New York, NY (22 miles from Parsippany, NJ)
- 23 hours ago
FIX Onboarding and Production Support Specialist Role: FIX Onboarding and Production Support Specialist Location : New York City, NY (Onsite) Duration: Long term Job Description: Seeking a...
Summer 2025 Technology Assistant
- Watchung, NJ (14 miles from Parsippany, NJ)
- 1 day ago
- Watchung, NJ (14 miles from Parsippany, NJ)
- 1 day ago
Summer 2025 Technology Assistant JobID: 490 Position Type: Support Staff Date Posted: 4/28/2025 Location: District Date Available: 07/07/2025 Closing Date: 07/30/2025 Additional...
- New York City, NY (22 miles from Parsippany, NJ)
- 1 day ago
- New York City, NY (22 miles from Parsippany, NJ)
- 1 day ago
Service Desk Tier 1 Helpdesk JOB LOCATION: New York City, NY (290 Broadway - Ted Weiss Federal Building) WAGE RANGE*:$22-24 JOB NUMBER: 25-02769 REQUIRED EXPERIENCE: Public Trust Clearable...
- Brooklyn, NY (24 miles from Parsippany, NJ)
- 1 day ago
- Brooklyn, NY (24 miles from Parsippany, NJ)
- 1 day ago
Onsite 8:30am - 5pm Contract on w2, not accepting resumes from agencies. Location: Brooklyn, near Winthrop ST bus stop IT Service Desk Agent Job Description The Service Desk Agent is the first...
LoanIQ Application Support Analyst
- New York, NY (22 miles from Parsippany, NJ)
- 1 day ago
- New York, NY (22 miles from Parsippany, NJ)
- 1 day ago
Role: LoanIQ Support Consultant Location: NYC, NY Hybrid 1 day Experience: 8+ years 3 7 years of hands-on experience supporting LoanIQ application in a banking environment. Strong understanding of...
Unified Help Desk Shift Supervisor/Dispatcher
- New York, NY (22 miles from Parsippany, NJ)
- 1 day ago
- New York, NY (22 miles from Parsippany, NJ)
- 1 day ago
UNIFIED HELP DESK SHIFT SUPERVISOR/DISPATCHER Category:Staff Subscribe: Department:627 Help Desk Locations:New York, NY Posted:Apr 16, 2025 Closes:Jun 16, 2025 - 11:59 PM EDT Type:Full-time Ref....
Demographic Data for Parsippany, NJ
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Title Synonyms
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Salary for Help Desk Analyst Jobs in Parsippany, NJ
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Parsippany, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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