Help Desk Analyst Jobs in New Brunswick, NJ

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 92 Jobs

Clover Tier 3 Support Engineer

Berkeley Heights, NJ (13 miles from New Brunswick, NJ)
5 hours ago

Berkeley Heights, NJ (13 miles from New Brunswick, NJ)
5 hours ago

**What would be great to have:** + Experience querying relational databases or using monitoring tools like Grafana. + Hands-on knowledge of Android OS or mobile troubleshooting. + Prior experience in...

Desktop Support Technician

Somerset, NJ (4 miles from New Brunswick, NJ)
6 hours ago

Somerset, NJ (4 miles from New Brunswick, NJ)
6 hours ago

systems in an enterprise environment required + Experience supporting Android and iOS mobile devices required + Experience supporting Macs is a plus + Self-directed with an ability to work both independently...

Service Desk Tech

Trenton, NJ (24 miles from New Brunswick, NJ)
6 hours ago

Trenton, NJ (24 miles from New Brunswick, NJ)
6 hours ago

systems, networks, databases and network security concepts and tools is required + Experience with multi-platform Windows O/S required + Experience using ITSM Ticketing tools (e.g., Service Now, Remedy...

Senior Desktop Support - Healthcare

Raritan, NJ (11 miles from New Brunswick, NJ)
7 hours ago

Raritan, NJ (11 miles from New Brunswick, NJ)
7 hours ago

Senior Desktop Support - Healthcare Job Title: Senior Desktop Support Engineer Location: Raritan, NJ Shift: 2 PM 10 PM EST, Mon Fri Duration: Through 12/31/2025 (ASAP start) Role Overview Provide...

Lab IT Service Support Specialist

Raritan, NJ (11 miles from New Brunswick, NJ)
10 hours ago

Raritan, NJ (11 miles from New Brunswick, NJ)
10 hours ago

system, desktop hardware and peripherals, instrument-controlled software, core desktop applications and imagining of computers Manage On-boarding, retirement, and relocation of equipment Implement...

Technical Support Engineer, MI II (Tier II)

Trenton, NJ (24 miles from New Brunswick, NJ)
10 hours ago

Trenton, NJ (24 miles from New Brunswick, NJ)
10 hours ago

Position Overview** The Technical Support Engineer, MI II (Tier II) handles remote technical support across our product lines for HCUS customers. The expectation of the position is to be versed in...

Help Desk Analyst - Tier 1.5

Trenton, NJ (24 miles from New Brunswick, NJ)
10 hours ago

Trenton, NJ (24 miles from New Brunswick, NJ)
10 hours ago

As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...

Help Desk Analyst - Tier 1 (Swing)

Trenton, NJ (24 miles from New Brunswick, NJ)
10 hours ago

Trenton, NJ (24 miles from New Brunswick, NJ)
10 hours ago

Technical Support Engineer - Mainframe

Princeton, NJ (13 miles from New Brunswick, NJ)
11 hours ago

Princeton, NJ (13 miles from New Brunswick, NJ)
11 hours ago

Please Note:** **1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account)** **2. If you already have a Candidate...

IT Support Assistant - HelpDesk (Provisional)

Staten Island, NY (20 miles from New Brunswick, NJ)
1 day ago

Staten Island, NY (20 miles from New Brunswick, NJ)
1 day ago

They work in technical support, applications development, operations, help desk, and similar environments, as well as in the field where equipment may be located....

Application/Cloud Support Engineer

Basking Ridge, NJ (14 miles from New Brunswick, NJ)
1 day ago

Basking Ridge, NJ (14 miles from New Brunswick, NJ)
1 day ago

Application/Cloud Support Engineer Application/Cloud Support Engineer Basking Ridge, NJ Long term contract Preferred Background: Experience in Mobile Device Application Sync vs. Backup processes...

IT Helpdesk Tech

Florham Park, NJ (19 miles from New Brunswick, NJ)
1 day ago

Florham Park, NJ (19 miles from New Brunswick, NJ)
1 day ago

Dynamics 365 Experience a plus Skills Help desk support, Help desk, Customer service, Active directory, Office 365, Desktop, Windows, Troubleshooting Additional Skills & Qualifications Associate's or...

Desktop Support - Audio Video Tech

Trenton, NJ (24 miles from New Brunswick, NJ)
1 day ago

Trenton, NJ (24 miles from New Brunswick, NJ)
1 day ago

Desktop Support - Audio Video Tech Role is Desktop Support - Audio Video Tech Position is Onsite Interview type is Either iLinc Web Cam or In Person interview Start Date: 06/29/2025 & End Date:...

Desktop Support Consultant

Trenton, NJ (24 miles from New Brunswick, NJ)
1 day ago

Trenton, NJ (24 miles from New Brunswick, NJ)
1 day ago

Desktop Support Consultant Job Title: Desktop Support Consultant Location: Trenton, NJ (Onsite) Duration: Long Term In-Person Job Description: 3+ years of experience supporting/troubleshooting...

Desktop Support Audio/Video Analyst

Trenton, NJ (24 miles from New Brunswick, NJ)
1 day ago

Trenton, NJ (24 miles from New Brunswick, NJ)
1 day ago

Desktop Support Audio/Video Analyst Description: 3+ years of experience supporting/troubleshooting audio/video productions and live event support including operating video conference room...

View all 92 jobs

Demographic Data for New Brunswick, NJ

Moving to New Brunswick, NJ? Find some basic demographic data about New Brunswick, NJ below.

Median Age

Average Household Income

Home Value vs Household Income in New Brunswick, NJ

Local

National

Total Population

56,278

Number of Businesses

1,087

City Size

Medium

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Help Desk Analyst

A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...

IT Help Desk Professional

Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...

Help Desk - Manager

To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Title Synonyms

Users interested in this job title also searched for the following job title

Help Desk Technician

Salary for Help Desk Analyst Jobs in New Brunswick, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.

Highest Education Level

Help Desk Analysts in New Brunswick, NJ offer the following education background

Bachelor's Degree

43.8%

Master's Degree

23.0%

Associate's Degree

14.4%

Vocational Degree or Certification

9.7%

High School or GED

6.3%

Doctorate Degree

1.6%

Some College

0.9%

Some High School

0.3%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Help Desk Analysts in New Brunswick, NJ

2-4 years

36.5%

Less than 1 year

25.1%

1-2 years

23.2%

4-6 years

10.7%

None

3.2%

6-8 years

0.8%

10+ years

0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Analyst position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Help Desk Analyst Related Career Advice Articles

group of IT professionals working on a software program

5 IT Jobs to Help You Get Started in the Technology Industry

Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.

Read article »

How to Become a Software Developer

Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.

Read article »

How to Create a Tech Portfolio for Your Next Job Interview

Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.

Read article »