Help Desk Analyst Jobs in Mount Laurel, NJ
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Camden, NJ (11 miles from Mount Laurel, NJ)
- 19 hours ago
- Camden, NJ (11 miles from Mount Laurel, NJ)
- 19 hours ago
desk analyst to join their team!...
Remote WorkBusiness Unit Application Support Analyst III (US)
- Mount Laurel, NJ
- 1 day ago
- Mount Laurel, NJ
- 1 day ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $33.00 - $49.50 USD TD is committed to providing fair and equitable compensation opportunities to all...
AFS Tool and Configuration Support Engineer - Collaborative Technology Liaison (Hiring Immediately)
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 1 day ago
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 1 day ago
Job Family:Software Development & Support (Digital)Travel Required:Up to 10%Clearance Required:NoneWhat You Will Do:The AFS Tool and Configuration Support Engineer will work closely with clients,...
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 1 day ago
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 1 day ago
Interact with asset management, network services, software systems engineering, applications development and/or printer maintenance services to restore service and/or identify and correct core problem...
Business Unit Application Support Analyst Ld (US)
- Mount Laurel, NJ
- 2 days ago
- Mount Laurel, NJ
- 2 days ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $86,840 - $130,000 USD TD is committed to providing fair and equitable compensation opportunities to all...
Help Desk Representative Tier 1- Temporary Part-time
- Camden, NJ (11 miles from Mount Laurel, NJ)
- 3 days ago
- Camden, NJ (11 miles from Mount Laurel, NJ)
- 3 days ago
Position Information (Default Section) Title Help Desk Representative Tier 1- Temporary Part-time Overview Camden County College is one of the largest community colleges in New Jersey and ranks...
Associate Desktop Support Technician
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 3 days ago
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 3 days ago
systems and software Strong customer service orientation and ability to follow through issues to resolution....
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 3 days ago
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 3 days ago
Philadelphia, PA 1 DAYS AGO 21755600 Summary Philadelphia, PA Competitive Salary 0 Years Experience High school graduate or equivalency certificate (GED) No Commisssion 40.00 hours per week / Day...
Business Systems Support Specialist I
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 4 days ago
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 4 days ago
Position: Salesforce Administrator- Support Specialist Location: Mechanicsburg, PA (ONSITE) Schedule: Monday-Friday, 8:00AM-5:00PM (Full-Time) Who We Are: West Shore Home is a technology-driven...
IT support analyst (Part-time)
- Conshohocken, PA (22 miles from Mount Laurel, NJ)
- 4 days ago
- Conshohocken, PA (22 miles from Mount Laurel, NJ)
- 4 days ago
IT support analyst (Part-time) IT support analyst (contractor) - Onsite/ Part-time Start Date: ASAP Schedule: Part-time (Tuesday, Wednesday, Thursday) Role: Provide onsite support to our existing...
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 4 days ago
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 4 days ago
Technical Support Specialist Temple University, United States 1 day ago Location: Philadelphia, PENNSYLVANIA Job Type: FullTime Technical Support Specialist - (25002084) Description Temple...
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $68,640 - $102,960 USD TD is committed to providing fair and equitable compensation opportunities to all...
Nasdaq Market Surveillance - Operational Support Engineer
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 7 days ago
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 7 days ago
Manages security of operating systems....
IT Support Analyst Willow Grove
- Willow Grove, PA (17 miles from Mount Laurel, NJ)
- 7 days ago
- Willow Grove, PA (17 miles from Mount Laurel, NJ)
- 7 days ago
IT Support Analyst Our client is seeking an IT Support Analyst who will serve as the frontline technical resource supporting both on-site staff and remote users across the organization. This role...
Field Server/Computer Technician - Philadelphia / DE Area
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 7 days ago
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 7 days ago
What success looks like in this role: Provides the full range of Field Engineering support for an assigned base of large / complex clients. Takes complete ownership of onsite service activity....
Demographic Data for Mount Laurel, NJ
Moving to Mount Laurel, NJ? Find some basic demographic data about Mount Laurel, NJ below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Mount Laurel, NJ
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Mount Laurel, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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