Help Desk Analyst Jobs in Morristown, NJ
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Client Support Specialist, Employee Health & Benefits
- Saddle Brook, NJ (22 miles from Morristown, NJ)
- 14 hours ago
- Saddle Brook, NJ (22 miles from Morristown, NJ)
- 14 hours ago
Client Support Specialist, Employee Health & Benefits Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary...
Summer 2025 Technology Assistant
- Watchung, NJ (10 miles from Morristown, NJ)
- 1 day ago
- Watchung, NJ (10 miles from Morristown, NJ)
- 1 day ago
Summer 2025 Technology Assistant JobID: 490 Position Type: Support Staff Date Posted: 4/28/2025 Location: District Date Available: 07/07/2025 Closing Date: 07/30/2025 Additional...
Senior Production Support Engineer
- Berkeley Heights, NJ (8 miles from Morristown, NJ)
- 1 day ago
- Berkeley Heights, NJ (8 miles from Morristown, NJ)
- 1 day ago
Calling all innovators - find your future at Fiserv.** We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
Technical Support Responsibilities: Technical Support Responsibilities: Build, maintain, and troubleshoot business rules and custom print forms. Manage user groups, permissions, versions, and...
Technical Support - Wide Format Textile and Graphic Printers
- Franklin Lakes, NJ (21 miles from Morristown, NJ)
- 2 days ago
- Franklin Lakes, NJ (21 miles from Morristown, NJ)
- 2 days ago
Growing national company seeks motivated Tech Support Specialist for our line of digital direct to garment / direct to film printers and other wide format graphic digital printers. We have...
Desktop Support Berkeley Heights, NJ
- Berkeley Heights, NJ (8 miles from Morristown, NJ)
- 2 days ago
- Berkeley Heights, NJ (8 miles from Morristown, NJ)
- 2 days ago
System, base load software, MS Office suite and other business application Support for the Imaging devices (print/scan/copy/fax) that includes printers and MFDs Access related issues with smart card...
- Berkeley Heights, NJ (8 miles from Morristown, NJ)
- 3 days ago
- Berkeley Heights, NJ (8 miles from Morristown, NJ)
- 3 days ago
Calling all innovators - find your future at Fiserv.** We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
- Bridgewater, NJ (14 miles from Morristown, NJ)
- 3 days ago
- Bridgewater, NJ (14 miles from Morristown, NJ)
- 3 days ago
NIGHT SHIFT - SHIFTS BELOW Onsite in Bridgewater, NJ (08807) Pay rate: $24/hr - $26/hr Required Skills and Experience * - 2+ years of experience within a helpdesk environment - Good understanding...
- East Brunswick, NJ (24 miles from Morristown, NJ)
- 3 days ago
- East Brunswick, NJ (24 miles from Morristown, NJ)
- 3 days ago
Education Requirement: IT related background Knowledge, Skills, Abilities: Basic Network Configuration including IP Knowledge of IIs Excel Windows operating systems Hours: 8-4 or 9-5 Other Information...
Senior Cybersecurity - WAF/Proxy Support Engineer
- Bedminster, NJ (13 miles from Morristown, NJ)
- 5 days ago
- Bedminster, NJ (13 miles from Morristown, NJ)
- 5 days ago
systems, web services, programming languages, network devices and attack vectors Advanced expertise reviewing and analyzing log files, data correlation and packet captures Script writing and programming...
- Jersey City, NJ (22 miles from Morristown, NJ)
- 5 days ago
- Jersey City, NJ (22 miles from Morristown, NJ)
- 5 days ago
Location: Jersey City, NJ Salary Range: Competitive salary based on experience Introduction We are seeking a dedicated and skilled professional to join our team. The ideal candidate will have a...
Bilingual Client Support Specialist - English/Spanish
- Parsippany, NJ (6 miles from Morristown, NJ)
- 5 days ago
- Parsippany, NJ (6 miles from Morristown, NJ)
- 5 days ago
ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...
- Parsippany, NJ (6 miles from Morristown, NJ)
- 5 days ago
- Parsippany, NJ (6 miles from Morristown, NJ)
- 5 days ago
ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...
Lead Platform Support Engineer
- Union, NJ (13 miles from Morristown, NJ)
- 6 days ago
- Union, NJ (13 miles from Morristown, NJ)
- 6 days ago
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial...
- Dover, NJ (10 miles from Morristown, NJ)
- 7 days ago
- Dover, NJ (10 miles from Morristown, NJ)
- 7 days ago
Expert level knowledge of Windows desktop operating systems. Experience providing technical support for the Windows Office suite of applications....
Demographic Data for Morristown, NJ
Moving to Morristown, NJ? Find some basic demographic data about Morristown, NJ below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Morristown, NJ
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Morristown, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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