Help Desk Analyst Jobs in East Rutherford, NJ

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 249 Jobs

Agente de Soporte Tecnico y Funcional - Help Desk

  • Bogota, NJ (4 miles from East Rutherford, NJ)
  • moments ago
  • Bogota, NJ (4 miles from East Rutherford, NJ)
  • moments ago

Job Description: En DXC usamos el poder de la tecnologia para brindar servicios de TI de mision critica que nuestros clientes necesitan para modernizar las operaciones e impulsar la innovacion en...

Agente de Soporte Tecnico - Help Desk

  • Bogota, NJ (4 miles from East Rutherford, NJ)
  • moments ago
  • Bogota, NJ (4 miles from East Rutherford, NJ)
  • moments ago

Job Description: En DXC usamos el poder de la tecnologia para brindar servicios de TI de mision critica que nuestros clientes necesitan para modernizar las operaciones e impulsar la innovacion en...

Administrador Base de Conocimientos (Backoffice Help Desk)

  • Bogota, NJ (4 miles from East Rutherford, NJ)
  • moments ago
  • Bogota, NJ (4 miles from East Rutherford, NJ)
  • moments ago

Job Description: En DXC usamos el poder de la tecnologia para brindar servicios de TI de mision critica que nuestros clientes necesitan para modernizar las operaciones e impulsar la innovacion en...

Sr. Helpdesk Analyst

  • New York City, NY (8 miles from East Rutherford, NJ)
  • 1 hour ago
  • New York City, NY (8 miles from East Rutherford, NJ)
  • 1 hour ago

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies...

TECHNICAL SUPPORT SPECIALIST - US Residence based position

  • Bronx, NY (8 miles from East Rutherford, NJ)
  • 2 hours ago
  • Bronx, NY (8 miles from East Rutherford, NJ)
  • 2 hours ago

United States : Colorado : Aurora || United States : Colorado : Boulder || United States : Colorado : Centennial || United States : Colorado : Colorado Springs || United States : Colorado : DENVER N...

USCB Application Support Analyst

  • Whippany, NJ (17 miles from East Rutherford, NJ)
  • 12 hours ago
  • Whippany, NJ (17 miles from East Rutherford, NJ)
  • 12 hours ago

Purpose of the role To effectively monitor and maintain the banks critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations....

Computer Tech Support

  • New York, NY (6 miles from East Rutherford, NJ)
  • 14 hours ago
  • New York, NY (6 miles from East Rutherford, NJ)
  • 14 hours ago

Computer Tech Support Job Description: We are seeking highly motivated in-person Computer Techs to provide hands-on technical support across NYC public schools. As a Computer Tech person, you will...

Desktop support Windows Migration -Onsite in NYC, 5 days a week

  • New York, NY (6 miles from East Rutherford, NJ)
  • 15 hours ago
  • New York, NY (6 miles from East Rutherford, NJ)
  • 15 hours ago

Job Title: Desktop support Windows Migration Location: NYC,NY- 5 days in office NO REMOTE Duration: 6-12 months Job Description: Windows 10 to 11 migration experience is mandatory, and 85% of...

IT Support Technician

  • Brooklyn, NY (10 miles from East Rutherford, NJ)
  • 15 hours ago
  • Brooklyn, NY (10 miles from East Rutherford, NJ)
  • 15 hours ago

Overview IITS support technicians provide both on-premises and remote support for instructional technologies as well as computer labs, libraries, classrooms, and offices. Responsibilities Provides...

IT Support Technician (HIRING ASAP)

  • Parsippany, NJ (16 miles from East Rutherford, NJ)
  • 15 hours ago
  • Parsippany, NJ (16 miles from East Rutherford, NJ)
  • 15 hours ago

Skills Help desk, Help desk support, Service desk, Troubleshooting, Phone support, Desktop, asset management, imaging, Customer service, Support, Windows, Office 365, etc....

Desktop Support Analyst

  • New York, NY (6 miles from East Rutherford, NJ)
  • 15 hours ago
  • New York, NY (6 miles from East Rutherford, NJ)
  • 15 hours ago

We are seeking a dedicated and technically skilled Desktop Support Technician to join our healthcare IT team. This role is critical in ensuring the smooth operation of end-user systems across...

Desktop Support Analyst

  • Township of Washington, NJ (11 miles from East Rutherford, NJ)
  • 19 hours ago
  • Township of Washington, NJ (11 miles from East Rutherford, NJ)
  • 19 hours ago

Innova Solutions is immediately hiring for a Desktop Support Analyst Position Type: Contract-Full TimeDuration: 12+ Months Location: Manalapan Township, NJ 07726 (Onsite - 5 Days in a Week Onsite) As a(n)...

IT Support

  • New York, NY (6 miles from East Rutherford, NJ)
  • 19 hours ago
  • New York, NY (6 miles from East Rutherford, NJ)
  • 19 hours ago

IT Support Office, Clerical & Administrative $ 18 / Hour location_on Goshen, New York work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Job Title: IT Support...

NGSS Customer Support Analyst (Fixed term 6 months)

  • Secaucus, NJ (3 miles from East Rutherford, NJ)
  • 21 hours ago
  • Secaucus, NJ (3 miles from East Rutherford, NJ)
  • 21 hours ago

By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive,...

Senior IT Support Analyst (US)

  • New York, NY (6 miles from East Rutherford, NJ)
  • 23 hours ago
  • New York, NY (6 miles from East Rutherford, NJ)
  • 23 hours ago

Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $68,640 - $112,320 USD TD is committed to providing fair and equitable compensation opportunities to all...

Demographic Data for East Rutherford, NJ

Moving to East Rutherford, NJ? Find some basic demographic data about East Rutherford, NJ below.


Local
National
10,022
516
Medium/Sm

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Title Synonyms

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Salary for Help Desk Analyst Jobs in East Rutherford, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in East Rutherford, NJ offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in East Rutherford, NJ
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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