Help Desk Analyst Jobs in Cranbury, NJ

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 36 Jobs

Systems Engineer/IT Support Lead

  • Freehold, NJ (14 miles from Cranbury, NJ)
  • 15 hours ago
  • Freehold, NJ (14 miles from Cranbury, NJ)
  • 15 hours ago

The Systems Engineer will be responsible for providing on-site support at our Freehold imaging center as well as supporting our imaging and file transfer central environment. This role requires an...

Technical Support Engineer, Hardware

  • Somerset, NJ (12 miles from Cranbury, NJ)
  • 1 day ago
  • Somerset, NJ (12 miles from Cranbury, NJ)
  • 1 day ago

Company Description BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology....

Lab IT Support

  • Raritan, NJ (17 miles from Cranbury, NJ)
  • 1 day ago
  • Raritan, NJ (17 miles from Cranbury, NJ)
  • 1 day ago

system, desktop hardware and peripherals, instrument-controlled software, core desktop applications and imagining of computers Manage On-boarding, retirement and relocation of equipment Implement Windows...

Technical Support/QA Engineer

  • Berkeley Heights, NJ (24 miles from Cranbury, NJ)
  • 2 days ago
  • Berkeley Heights, NJ (24 miles from Cranbury, NJ)
  • 2 days ago

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...

Desktop Support Specialist

  • Bridgewater, NJ (19 miles from Cranbury, NJ)
  • 6 days ago
  • Bridgewater, NJ (19 miles from Cranbury, NJ)
  • 6 days ago

Desktop Support Specialist Job Location: Bridgewater, New Jersey, USA Job Requisition ID: 14065 Join our global diversified pharmaceutical company enriching lives through our relentless drive to...

Technical Support, Co-op (4988)

  • Cranbury, NJ
  • 7 days ago
  • Cranbury, NJ
  • 7 days ago

Job Title - Technical Support Co-op Work Location - Cranbury NJ (On-site) WuXi Biologics is a leading global open-access biologics technology platform offering end-to-end solutions to empower...

Specialist, Technical Support

  • Rahway, NJ (23 miles from Cranbury, NJ)
  • 10 days ago
  • Rahway, NJ (23 miles from Cranbury, NJ)
  • 10 days ago

Familiarity with old and modern Microsoft operating systems, server class hardware and VMWare technologies. Enterprise Directory experience a must....

Tier 2 Production Support Engineer

  • Bridgewater, NJ (19 miles from Cranbury, NJ)
  • 10 days ago
  • Bridgewater, NJ (19 miles from Cranbury, NJ)
  • 10 days ago

Database Management System concepts and writing SQL queries; especially in the Oracle Database and MySQL is required Familiarity with the following languages and technologies: Java, SQL, JSON, HTML...

Tier 2 Production Support Engineer - Job ID 3069

  • Bridgewater, NJ (19 miles from Cranbury, NJ)
  • 14 days ago
  • Bridgewater, NJ (19 miles from Cranbury, NJ)
  • 14 days ago

Database Management System concepts and writing SQL queries; especially in the Oracle Database and MySQL is required Familiarity with the following languages and technologies: Java, SQL, JSON, HTML...

Sr. Help Desk Engineer- SharePoint

  • Keyport, NJ (19 miles from Cranbury, NJ)
  • 14 days ago
  • Keyport, NJ (19 miles from Cranbury, NJ)
  • 14 days ago

Sr. Help Desk Engineer SharePoint & EMR Migration Support Red Bank & Keyport, NJ (Onsite) 30 days (Potential for future re-engagement) Contract - No C2C or 3rd Parties Overview We are seeking a...

Help Desk Support Analyst

  • Trenton, NJ (13 miles from Cranbury, NJ)
  • 16 days ago
  • Trenton, NJ (13 miles from Cranbury, NJ)
  • 16 days ago

Help Desk Support Analyst Product Specialist || Remote Work Arrangement: Remote - Please note while this position is remote; the manger is looking for local candidates....

Remote Work

IT Support Associate, Warehouse IT Support (Night Shift)

  • Cranbury, NJ
  • 17 days ago
  • Cranbury, NJ
  • 17 days ago

IT Support Associate, Warehouse IT Support (Night Shift) The base pay for this position is $21.05 - $24.74 per hour. The base pay offered may vary depending on location, job-related knowledge,...

(USA) Manager, Revenue Technical Support

  • Sayreville, NJ (12 miles from Cranbury, NJ)
  • 17 days ago
  • Sayreville, NJ (12 miles from Cranbury, NJ)
  • 17 days ago

... What you'll do... **Please Note that Immigration Sponsorship is NOT Available for this role.** At Sam's Club, we are dedicated to enhancing the value of our membership by fostering strategic...

Help Desk Support Technician

  • Somerset, NJ (12 miles from Cranbury, NJ)
  • 21 days ago
  • Somerset, NJ (12 miles from Cranbury, NJ)
  • 21 days ago

Help Desk Support Technician maintains and support computer systems and networks aiming for the highest functionality....

Merchant Services Production Support Engineer

  • Pennington, NJ (13 miles from Cranbury, NJ)
  • 27 days ago
  • Pennington, NJ (13 miles from Cranbury, NJ)
  • 27 days ago

Ruby On Rails Skills: Analytical Thinking Application Development Automation Production Support Risk Management Adaptability Architecture DevOps Practices Solution Delivery Process Solution Design Business...

Demographic Data for Cranbury, NJ

Moving to Cranbury, NJ? Find some basic demographic data about Cranbury, NJ below.


Local
National
12,897
502
Medium/Sm

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Analyst Jobs in Cranbury, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in Cranbury, NJ offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Cranbury, NJ
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



Help Desk Analyst Related Career Advice Articles

group of IT professionals working on a software program
5 IT Jobs to Help You Get Started in the Technology Industry

Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.

Read article »
How to become a software developer
How to Become a Software Developer

Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.

Read article »
employee creating a tech portfolio
How to Create a Tech Portfolio for Your Next Job Interview

Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.

Read article »