Help Desk Analyst Jobs in Cherry Hill, NJ

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 79 Jobs

Service Desk Tech

  • Trenton, NJ (24 miles from Cherry Hill, NJ)
  • 12 hours ago
  • Trenton, NJ (24 miles from Cherry Hill, NJ)
  • 12 hours ago

systems, networks, databases and network security concepts and tools is required + Experience with multi-platform Windows O/S required + Experience using ITSM Ticketing tools (e.g., Service Now, Remedy...

Technical Support Engineer, MI II (Tier II)

  • Trenton, NJ (24 miles from Cherry Hill, NJ)
  • 17 hours ago
  • Trenton, NJ (24 miles from Cherry Hill, NJ)
  • 17 hours ago

Position Overview** The Technical Support Engineer, MI II (Tier II) handles remote technical support across our product lines for HCUS customers. The expectation of the position is to be versed in...

Help Desk Analyst - Tier 1.5

  • Trenton, NJ (24 miles from Cherry Hill, NJ)
  • 17 hours ago
  • Trenton, NJ (24 miles from Cherry Hill, NJ)
  • 17 hours ago

As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...

Help Desk Analyst - Tier 1 (Swing)

  • Trenton, NJ (24 miles from Cherry Hill, NJ)
  • 17 hours ago
  • Trenton, NJ (24 miles from Cherry Hill, NJ)
  • 17 hours ago

As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...

Desktop Support - Audio Video Tech

  • Trenton, NJ (24 miles from Cherry Hill, NJ)
  • 1 day ago
  • Trenton, NJ (24 miles from Cherry Hill, NJ)
  • 1 day ago

Desktop Support - Audio Video Tech Role is Desktop Support - Audio Video Tech Position is Onsite Interview type is Either iLinc Web Cam or In Person interview Start Date: 06/29/2025 & End Date:...

Desktop Support Consultant

  • Trenton, NJ (24 miles from Cherry Hill, NJ)
  • 1 day ago
  • Trenton, NJ (24 miles from Cherry Hill, NJ)
  • 1 day ago

Desktop Support Consultant Job Title: Desktop Support Consultant Location: Trenton, NJ (Onsite) Duration: Long Term In-Person Job Description: 3+ years of experience supporting/troubleshooting...

Desktop Support Audio/Video Analyst

  • Trenton, NJ (24 miles from Cherry Hill, NJ)
  • 1 day ago
  • Trenton, NJ (24 miles from Cherry Hill, NJ)
  • 1 day ago

Desktop Support Audio/Video Analyst Description: 3+ years of experience supporting/troubleshooting audio/video productions and live event support including operating video conference room...

Desktop Support/AV Analyst in Trenton, NJ (Onsite) - 765768

  • Trenton, NJ (24 miles from Cherry Hill, NJ)
  • 1 day ago
  • Trenton, NJ (24 miles from Cherry Hill, NJ)
  • 1 day ago

Desktop Support/AV Analyst in Trenton, NJ (Onsite) - 765768 One of our premier clients is looking for Desktop Support/AV Analyst in Trenton, NJ for a contract position. If interested, please...

Desktop Support audio/video Support

  • Trenton, NJ (24 miles from Cherry Hill, NJ)
  • 1 day ago
  • Trenton, NJ (24 miles from Cherry Hill, NJ)
  • 1 day ago

Desktop Support audio/video Support Hello, Zenosys is looking for NJOAG Desktop Support - AV Analyst (765768 client Trenton, NJ If you are available and interested in the below opportunity, please...

Desktop Support Technician II US

  • Plymouth Mtng, PA (18 miles from Cherry Hill, NJ)
  • 1 day ago
  • Plymouth Mtng, PA (18 miles from Cherry Hill, NJ)
  • 1 day ago

Job#: 2076188 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and...

IT Support Technician

  • Trenton, NJ (24 miles from Cherry Hill, NJ)
  • 1 day ago
  • Trenton, NJ (24 miles from Cherry Hill, NJ)
  • 1 day ago

systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...

ITO Support Specialist

  • Philadelphia, PA (7 miles from Cherry Hill, NJ)
  • 1 day ago
  • Philadelphia, PA (7 miles from Cherry Hill, NJ)
  • 1 day ago

Installing, configuring and troubleshooting user laptops, workstations, printers, mobile devices and other office IT equipment Configuring, administering and updating Windows, MAC, Linux operating systems...

Customer Support Engineer I - Philadelphia

  • Philadelphia, PA (7 miles from Cherry Hill, NJ)
  • 1 day ago
  • Philadelphia, PA (7 miles from Cherry Hill, NJ)
  • 1 day ago

Overview Why We Need Your Talents: As a Customer Support Engineer I, you are the first point of contact for all issues reported by both external and internal customers. This position requires...

Field IT Support Technician

  • Turnersville, NJ (10 miles from Cherry Hill, NJ)
  • 1 day ago
  • Turnersville, NJ (10 miles from Cherry Hill, NJ)
  • 1 day ago

Summary/Objective The IT Technician responsible for assisting employees with question on the usage of technology and for installing and maintaining computer hardware, software and networks....

Senior Endpoint and Virtual Desktop Engineer

  • Trenton, NJ (24 miles from Cherry Hill, NJ)
  • 2 days ago
  • Trenton, NJ (24 miles from Cherry Hill, NJ)
  • 2 days ago

The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...

Demographic Data for Cherry Hill, NJ

Moving to Cherry Hill, NJ? Find some basic demographic data about Cherry Hill, NJ below.

Local
National
74,578
2,710
Medium

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
Udemy
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Help Desk Analyst Jobs in Cherry Hill, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.

Highest Education Level

Help Desk Analysts in Cherry Hill, NJ offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Cherry Hill, NJ
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Analyst position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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