Help Desk Analyst Jobs in Cherry Hill, NJ
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)
- Newtown Square, PA (22 miles from Cherry Hill, NJ)
- 23 hours ago
- Newtown Square, PA (22 miles from Cherry Hill, NJ)
- 23 hours ago
Skip to main content Saved jobs(0) - IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite) This job is available in 2 locations See all Category Business Administration Job Id 00585434...
Business Unit Application Support Analyst III (US)
- Mount Laurel, NJ (6 miles from Cherry Hill, NJ)
- 1 day ago
- Mount Laurel, NJ (6 miles from Cherry Hill, NJ)
- 1 day ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $33.00 - $49.50 USD TD is committed to providing fair and equitable compensation opportunities to all...
Business Unit Application Support Analyst Ld (US)
- Mount Laurel, NJ (6 miles from Cherry Hill, NJ)
- 1 day ago
- Mount Laurel, NJ (6 miles from Cherry Hill, NJ)
- 1 day ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $86,840 - $130,000 USD TD is committed to providing fair and equitable compensation opportunities to all...
- Florence, NJ (17 miles from Cherry Hill, NJ)
- 1 day ago
- Florence, NJ (17 miles from Cherry Hill, NJ)
- 1 day ago
Position Summary The Technical Support Specialist is primary IT support for the Florence and Jersey City locations. Role will support all technical IT related aspects of the locations, participate...
Support Engineer I (Frontline Central)
- Wayne, PA (21 miles from Cherry Hill, NJ)
- 2 days ago
- Wayne, PA (21 miles from Cherry Hill, NJ)
- 2 days ago
Support Engineer I (Frontline Central) Location: Wayne, PA, United States Description Support Engineer I - (Frontline Central) Location Requirements: Hybrid to Wayne or Naperville. Remote...
Support Engineer II (eStar/V3/eSped Solutions)
- Wayne, PA (21 miles from Cherry Hill, NJ)
- 2 days ago
- Wayne, PA (21 miles from Cherry Hill, NJ)
- 2 days ago
Support Engineer II (eStar/V3/eSped Solutions) Location: Wayne, PA, United States Description Support Engineer II (eStar/V3/eSped Solutions) Location Requirements: Hybrid to Wayne, PA office,...
Support Engineer I (SPM - Special Programs Management)
- Wayne, PA (21 miles from Cherry Hill, NJ)
- 3 days ago
- Wayne, PA (21 miles from Cherry Hill, NJ)
- 3 days ago
Support Engineer I (SPM - Special Programs Management) Location: Wayne, PA, United States Description Support Engineer I - (SPM - Special Programs Management) Location Requirements: Hybrid to...
- Camden, NJ (5 miles from Cherry Hill, NJ)
- 3 days ago
- Camden, NJ (5 miles from Cherry Hill, NJ)
- 3 days ago
Teaches or trains team members how to troubleshoot Microsoft Office applications, G Suite collaboration tools, and MS/Mac operating systems....
- Camden, NJ (5 miles from Cherry Hill, NJ)
- 3 days ago
- Camden, NJ (5 miles from Cherry Hill, NJ)
- 3 days ago
One of Insight Global's educational service clients is looking for a remote L2 help desk analyst to join their team!...
Remote Work- Philadelphia, PA (7 miles from Cherry Hill, NJ)
- 4 days ago
- Philadelphia, PA (7 miles from Cherry Hill, NJ)
- 4 days ago
NO H1S OR 3RD PARTIES THIS ROLE WILL BE ONSITE 5 DAYS PER WEEK IN PHILADELPHIA. Desktop Support Information Technology consulting firm that has been servicing the demanding requirements of the...
- Radnor, PA (21 miles from Cherry Hill, NJ)
- 4 days ago
- Radnor, PA (21 miles from Cherry Hill, NJ)
- 4 days ago
ABOUT THE ROLE The purpose of the role is to provide level 1 and level 2 onsite and remote support for computers running versions of Windows operating systems via tickets raised by our end-users....
Desktop Support Technician and Network support technician
- Philadelphia, PA (7 miles from Cherry Hill, NJ)
- 5 days ago
- Philadelphia, PA (7 miles from Cherry Hill, NJ)
- 5 days ago
systems, and standards Ability to operate tools, components, and peripheral accessories Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end users, and recommend...
Network Support Technician Permanent Support Staff
- Newtown, PA (23 miles from Cherry Hill, NJ)
- 5 days ago
- Newtown, PA (23 miles from Cherry Hill, NJ)
- 5 days ago
Install, configure, and maintain computer and network operating systems and application software; provide on-call support for District systems as needed....
- Woolwich Township, NJ (20 miles from Cherry Hill, NJ)
- 5 days ago
- Woolwich Township, NJ (20 miles from Cherry Hill, NJ)
- 5 days ago
Technology Assistant JobID: 362 Position Type: Technology/Technology Assistant Date Posted: 4/23/2025 Location: Kingsway Regional School District Additional Information: Show/Hide Job...
Help Desk Analyst - Tier 1 (Day)
- Trenton, NJ (24 miles from Cherry Hill, NJ)
- 5 days ago
- Trenton, NJ (24 miles from Cherry Hill, NJ)
- 5 days ago
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
Demographic Data for Cherry Hill, NJ
Moving to Cherry Hill, NJ? Find some basic demographic data about Cherry Hill, NJ below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Cherry Hill, NJ
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Cherry Hill, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- DNS
- IT Service Management
- Remote Support
- Windows 10
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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