Help Desk Analyst Jobs in Burlington, NJ
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Business Unit Application Support Analyst III (US)
- Mount Laurel, NJ (9 miles from Burlington, NJ)
- 1 day ago
- Mount Laurel, NJ (9 miles from Burlington, NJ)
- 1 day ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $33.00 - $49.50 USD TD is committed to providing fair and equitable compensation opportunities to all...
Business Unit Application Support Analyst Ld (US)
- Mount Laurel, NJ (9 miles from Burlington, NJ)
- 1 day ago
- Mount Laurel, NJ (9 miles from Burlington, NJ)
- 1 day ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $86,840 - $130,000 USD TD is committed to providing fair and equitable compensation opportunities to all...
- Florence, NJ (3 miles from Burlington, NJ)
- 1 day ago
- Florence, NJ (3 miles from Burlington, NJ)
- 1 day ago
Position Summary The Technical Support Specialist is primary IT support for the Florence and Jersey City locations. Role will support all technical IT related aspects of the locations, participate...
- Doylestown, PA (22 miles from Burlington, NJ)
- 2 days ago
- Doylestown, PA (22 miles from Burlington, NJ)
- 2 days ago
The Tyndale Company, an 8x Top Workplace winner in PA and certified woman-owned business, is seeking a Help Desk Technician to support our growing team. In this role, you'll ensure all Tyndale...
- Camden, NJ (18 miles from Burlington, NJ)
- 3 days ago
- Camden, NJ (18 miles from Burlington, NJ)
- 3 days ago
Teaches or trains team members how to troubleshoot Microsoft Office applications, G Suite collaboration tools, and MS/Mac operating systems....
- Camden, NJ (18 miles from Burlington, NJ)
- 3 days ago
- Camden, NJ (18 miles from Burlington, NJ)
- 3 days ago
One of Insight Global's educational service clients is looking for a remote L2 help desk analyst to join their team!...
Remote WorkDesktop Engineer (Endpoint Security Focus)
- Princeton, NJ (22 miles from Burlington, NJ)
- 3 days ago
- Princeton, NJ (22 miles from Burlington, NJ)
- 3 days ago
IRIS direct end client which is one of the educational testing and assessment organization is urgently looking to hire Desktop Engineer (Endpoint Security Focus) - Princeton, NJ (Hybrid). This is...
- Princeton, NJ (22 miles from Burlington, NJ)
- 3 days ago
- Princeton, NJ (22 miles from Burlington, NJ)
- 3 days ago
Title: IT Helpdesk I Salary: $23-33/hour Location: Princeton, NJ Type: Contract (Potential to Hire) Main Duties: Coordinate with Global IT to manage IT asset tracking and administration. Lead...
Technical Support Specialist Princeton University
- Princeton, NJ (22 miles from Burlington, NJ)
- 4 days ago
- Princeton, NJ (22 miles from Burlington, NJ)
- 4 days ago
Installation, configuration, and maintenance of University back-up and antivirus software on all desktop/laptop operating systems....
- Philadelphia, PA (19 miles from Burlington, NJ)
- 4 days ago
- Philadelphia, PA (19 miles from Burlington, NJ)
- 4 days ago
NO H1S OR 3RD PARTIES THIS ROLE WILL BE ONSITE 5 DAYS PER WEEK IN PHILADELPHIA. Desktop Support Information Technology consulting firm that has been servicing the demanding requirements of the...
Desktop Support Technician and Network support technician
- Philadelphia, PA (19 miles from Burlington, NJ)
- 5 days ago
- Philadelphia, PA (19 miles from Burlington, NJ)
- 5 days ago
systems, and standards Ability to operate tools, components, and peripheral accessories Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end users, and recommend...
Network Support Technician Permanent Support Staff
- Newtown, PA (14 miles from Burlington, NJ)
- 5 days ago
- Newtown, PA (14 miles from Burlington, NJ)
- 5 days ago
Install, configure, and maintain computer and network operating systems and application software; provide on-call support for District systems as needed....
- Princeton, NJ (22 miles from Burlington, NJ)
- 5 days ago
- Princeton, NJ (22 miles from Burlington, NJ)
- 5 days ago
Installation, configuration, and maintenance of University back-up and antivirus software on all desktop/laptop operating systems....
Help Desk Analyst - Tier 1 (Day)
- Trenton, NJ (10 miles from Burlington, NJ)
- 5 days ago
- Trenton, NJ (10 miles from Burlington, NJ)
- 5 days ago
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
- Trenton, NJ (10 miles from Burlington, NJ)
- 5 days ago
- Trenton, NJ (10 miles from Burlington, NJ)
- 5 days ago
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
Demographic Data for Burlington, NJ
Moving to Burlington, NJ? Find some basic demographic data about Burlington, NJ below.
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Salary for Help Desk Analyst Jobs in Burlington, NJ
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Burlington, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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