Help Desk Analyst Remote & Hybrid Only Jobs in New Hampshire
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
US - Staffing - IT Help Desk Agent Location: Portsmouth, New Hampshire and Plano TX Duration: Contract Job ID: LMJP00009700 Job Overview: We are seeking up to 10 IT Help Desk Agents to join our...
Remote Hybrid- CP01 University System of New Hampshire
- Keene, NH
- 6 days ago
- Keene, NH
- 6 days ago
Expertise in multiple information technology areas (networks, configuration management, security, operating systems, software) and experience with both Windows and Macintosh OSX computer platforms,...
Hybrid- CP01 University System of New Hampshire
- Keene, NH
- 6 days ago
- Keene, NH
- 6 days ago
Expertise and documented experience in multiple information technology areas (networks, configuration management, security, operating systems, software) and experience with both Microsoft Windows and...
HybridMarket Transportation At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes,...
RemoteAdditional Responsibilities Include, but are not Limited To: Provide desktop and laptop support to client end-users, to include setting up operating system images, and shipping hardware to employees...
Remote- West Central Behavioral Health
- Lebanon, NH
- 45+ days ago
- Lebanon, NH
- 45+ days ago
systems Attention to detail in asset tracking, software licensing, and documentation What you'll do: Deploy, configure, maintain, and replace IT hardware and software - PCs, printers, and network servers...
HybridLead Applications Systems Programmer Analyst - Radiology IT Support, Hybrid
- Dartmouth Health
- Lebanon, NH
- 60+ days ago
- Lebanon, NH
- 60+ days ago
Overview Manage Vendor Neutral Archive, Dicom Router and provide advanced DICOM system knowledge and troubleshoot complex enterprise imaging systems. Performs advanced programming and analysis...
HybridDemographic Data for New Hampshire
Moving to New Hampshire? Find some basic demographic data about New Hampshire below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in New Hampshire
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in New Hampshire offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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