Help Desk Analyst Jobs in New Hampshire

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 27 Jobs

Help Desk Technician

  • Tilton, NH
  • 1 day ago
  • Tilton, NH
  • 1 day ago

We are seeking a motivated and skilled Helpdesk Technician to join our team. The ideal candidate will provide exceptional over-the-phone and in-person technical support to all client locations,...

Customer Support Analyst - Citavi

  • Berlin, NH
  • 1 day ago
  • Berlin, NH
  • 1 day ago

Join a Global Team Making a Lasting Impact with Lumivero Are you ready to be part of a team that's changing the world? At Lumivero, we develop powerful data-intelligence software that empowers...

Apple Genius - IT Support Technician

  • Salem, NH
  • 2 days ago
  • Salem, NH
  • 2 days ago

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared...

Desktop Support

  • Tilton, NH
  • 3 days ago
  • Tilton, NH
  • 3 days ago

Provide technical software, hardware, and basic network problem resolution to end users by performing appropriate diagnostics and guiding users through step-by-step solutions on both a hands-on...

Help Desk Analyst - Tier 1.5

  • Concord, NH
  • 5 days ago
  • Concord, NH
  • 5 days ago

As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...

Desktop Support Part Time

  • Manchester, NH
  • 5 days ago
  • Manchester, NH
  • 5 days ago

Desktop Support Part time#25-02558 Manchester, NH All On-site Job Description : Desktop Support-Part Time JOB LOCATION: Manchester, NH & Portland ME WAGE RANGE*: $29-$36 JOB NUMBER: 25-02558...

Help Desk Analyst - Tier 1 (Swing)

  • Concord, NH
  • 5 days ago
  • Concord, NH
  • 5 days ago

As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...

Desktop Support Analyst

  • Concord, NH
  • 5 days ago
  • Concord, NH
  • 5 days ago

The IT Support Technician is primarily responsible for ensuring the proper day-to-day operation of technology applications and equipment, providing remote and desk-side assistance in resolving...

Technical Support Engineer I

  • Concord, NH
  • 9 days ago
  • Concord, NH
  • 9 days ago

systems (Windows, macOS, Linux), network architecture and application software High analytical skills and structured way of working Language: English B1 Communication: Very good verbal and written...

Advanced Technical Support Specialist

  • Manchester, NH
  • 9 days ago
  • Manchester, NH
  • 9 days ago

The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...

Senior Endpoint and Virtual Desktop Engineer

  • Concord, NH
  • 9 days ago
  • Concord, NH
  • 9 days ago

The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...

IS Desktop Support Intern - Per Diem

  • Nashua, NH
  • 16 days ago
  • Nashua, NH
  • 16 days ago

Overview This is an internship position with the Information Technology User Support team Responsibilities Curious and wants to learn from this experience Flexible and able to navigate change...

Senior Software Support Engineer

  • Concord, NH
  • 18 days ago
  • Concord, NH
  • 18 days ago

. + Experience within an Enterprise Technical support environment includes operating system, network stability, application components, etc. in an event. + Support wire center clients with data and...

Remote Work

Customer Service/ Help Desk Associate

  • Manchester, NH
  • 18 days ago
  • Manchester, NH
  • 18 days ago

The Customer Service / Help Desk Analyst provides first-line technical support for end users, assisting them with troubleshooting hardware, software, network, and other IT-related issues....

IS Desktop Support Intern - Per Diem

  • Lebanon, NH
  • 19 days ago
  • Lebanon, NH
  • 19 days ago

Overview This is an internship position with the Information Technology User Support team Responsibilities Curious and wants to learn from this experience Flexible and able to navigate change...

Demographic Data for New Hampshire

Moving to New Hampshire? Find some basic demographic data about New Hampshire below.


Local
National
1,377,619
38,288

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Analyst Jobs in New Hampshire

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in New Hampshire offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in New Hampshire
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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