Help Desk Analyst Jobs in New Hampshire
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Overview Act as the liaison between multiple delivery vendors/companies to ensure smooth and quick deliveries of all hospital commodities in a timely fashion. Is the first point of contact when...
In PersonUS - Staffing - IT Help Desk Agent Location: Portsmouth, New Hampshire and Plano TX Duration: Contract Job ID: LMJP00009700 Job Overview: We are seeking up to 10 IT Help Desk Agents to join our...
Remote HybridLocation: Portsmouth, NH Salary: $18.00 USD Hourly - $20.00 USD Hourly Description: Job Title US - Staffing - IT Help Desk Agent Position Summary We are hiring up to 10 IT Help Desk Agents for a...
HybridSupport network and e-mail connectivity, computer operating systems, hardware and software, internally developed applications, mainframe and midrange operations....
In PersonTraining Requirements: 3-week training program that is instructor lead. Training is mandatory and scheduled for 35 hours per week. 8:30am-4:00pm ET, Monday-Friday. Upon completion of training and...
In PersonSummer Internship - Desktop Technician
- Mainstay Technologies
- Manchester, NH
- 5 days ago
- Manchester, NH
- 5 days ago
Desktop Technician Intern Launch Your IT Career with Hands-On Helpdesk Experience We're looking for a motivated Desktop Technician Intern to join our team and gain real-world experience in client...
In Person Internship- CP01 University System of New Hampshire
- Keene, NH
- 6 days ago
- Keene, NH
- 6 days ago
Expertise in multiple information technology areas (networks, configuration management, security, operating systems, software) and experience with both Windows and Macintosh OSX computer platforms,...
Hybrid- CP01 University System of New Hampshire
- Keene, NH
- 6 days ago
- Keene, NH
- 6 days ago
Expertise and documented experience in multiple information technology areas (networks, configuration management, security, operating systems, software) and experience with both Microsoft Windows and...
HybridTechnical Support Specialist II - IT Services - Full Time
- SolutionHealth
- Manchester, NH
- 7 days ago
- Manchester, NH
- 7 days ago
Come work at the best place to give and receive care! Job Description: Who We Are: SolutionHealth is an integrated health system uniquely focused on providing access to high-value, primary, and...
In Person Full TimeIT Support Lead Greater Nashua Mental Health - 3.1 Nashua, NH Job Details Full-time 19 hours ago Benefits 403(b) matching Health savings account AD&D insurance Paid holidays Disability insurance...
In PersonMarket Transportation At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes,...
Remote- Allegro Microsystems, Inc.
- Manchester, NH
- 12 days ago
- Manchester, NH
- 12 days ago
The Allegro team is united by a clear purpose-advancing technologies that make the world safer, more efficient, and more sustainable. With over 30 years of experience in semiconductor innovation,...
In PersonLab Service Support Specialist
- PerkinElmer, Inc.
- Portsmouth, NH
- 12 days ago
- Portsmouth, NH
- 12 days ago
Responsibilities Location Concord, New Hampshire US Job ID REQ-057414 Responsibilities: Compile and assemble program governance documentation per agreed cadence, in preparation for review with...
In PersonResponsibilities: Compile and assemble program governance documentation per agreed cadence, in preparation for review with customer. Documentation may include instrument inventory list, program...
In PersonSenior Operations Support Specialist
- CP01 University System of New Hampshire
- Manchester, NH
- 13 days ago
- Manchester, NH
- 13 days ago
The Sr. Operations Support Specialist works in the Facilities Control Center (FCC) and provides direct support to customers, field technicians, managers and contractors carrying out daily planned...
In PersonDemographic Data for New Hampshire
Moving to New Hampshire? Find some basic demographic data about New Hampshire below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in New Hampshire
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in New Hampshire offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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