Help Desk Analyst Jobs in Rochester, NH
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
desk support in IT operations or an equivalent combination of education and experience Knowledge, Ability and Skill A candidate for this position should have working knowledge of: Desktop operating...
Lead IT Support Analyst onsite
- Hampton, NH (23 miles from Rochester, NH)
- 3 days ago
- Hampton, NH (23 miles from Rochester, NH)
- 3 days ago
Systems (Windows 10, Windows 11), MAC OS Office 365, and Microsoft Software (SharePoint, Teams)....
Help Desk Support Engineer - Onsite Boston MA Area
- Kittery, ME (15 miles from Rochester, NH)
- 4 days ago
- Kittery, ME (15 miles from Rochester, NH)
- 4 days ago
Help Desk Support Engineer - Onsite Boston MA Area GreenPages United States, Maine, Kittery Jun 06, 2025 Onsite Desktop Support Technician provides support to customer's End Users both in person, over...
Hydrographic Technical Support Consultant
- Portsmouth, NH (16 miles from Rochester, NH)
- 6 days ago
- Portsmouth, NH (16 miles from Rochester, NH)
- 6 days ago
Hydrographic Technical Support Consultant locations US - Portsmouth, NH (TDY) time type Full time posted on Posted 5 Days Ago job requisition id REQ26540 Be visionary Teledyne Technologies...
(Patient Support) - Device Support Specialist - San Jose, CA
- Portsmouth, NH (16 miles from Rochester, NH)
- 9 days ago
- Portsmouth, NH (16 miles from Rochester, NH)
- 9 days ago
Remote (Patient Support) - Device Support Specialist - San Jose, CA Novocure Inc United States, Hampshire, Portsmouth 195 Commerce Way (Show on map) Jun 03, 2025 Description: JOB SUMMARY: The...
CNIC N6 Network Support Technician - Portsmouth, New Hampshire
- Newington, NH (16 miles from Rochester, NH)
- 45+ days ago
- Newington, NH (16 miles from Rochester, NH)
- 45+ days ago
Are you a **Network Support Technician** looking for a place where you can make an impact every day? Serco is the place for you! Join our Defense team supporting our CNIC program in this exciting...
Desktop Support Analyst I (CORP) - 1st Shift
- Barrington, NH (4 miles from Rochester, NH)
- 90+ days ago
- Barrington, NH (4 miles from Rochester, NH)
- 90+ days ago
Join a team of professionals where you will be responsible for providing first tier technical and user level management and support of the companys desktop and laptop computers, software, and...
Demographic Data for Rochester, NH
Moving to Rochester, NH? Find some basic demographic data about Rochester, NH below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Rochester, NH
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Rochester, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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