Help Desk Analyst Jobs in Manchester, NH

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 17 Jobs

IT Help Desk Technician

  • Salem, NH (18 miles from Manchester, NH)
  • 8 hours ago
  • Salem, NH (18 miles from Manchester, NH)
  • 8 hours ago

IT Help Desk Technician Top/Must have skills: 3+ years of IT support experience Strong Microsoft knowledge including O365 admin and Azure Active Directory. Basic understanding of networks and WiFi...

CIS - IT Support Apprentice

  • Concord, NH (17 miles from Manchester, NH)
  • 1 day ago
  • Concord, NH (17 miles from Manchester, NH)
  • 1 day ago

systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...

IT Operations Help Desk Technician

  • Salem, NH (18 miles from Manchester, NH)
  • 4 days ago
  • Salem, NH (18 miles from Manchester, NH)
  • 4 days ago

Systems (Azure Active Directory & Microsoft lntune/ Autopilot) including installing desktop applications....

Human Resources Support Specialist

  • Nashua, NH (17 miles from Manchester, NH)
  • 4 days ago
  • Nashua, NH (17 miles from Manchester, NH)
  • 4 days ago

Amphenol is one of the largest manufacturers of interconnect products in the world. The Company designs, manufactures and markets electrical, electronic and fiber optic connectors, coaxial and...

Infrastructure and Desktop Support Consultant

  • Concord, NH (17 miles from Manchester, NH)
  • 7 days ago
  • Concord, NH (17 miles from Manchester, NH)
  • 7 days ago

Job ID Number** R5512 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As the Infrastructure and Desktop Support Consultant, you will be responsible for managing and...

Desktop Support Specialist

  • Concord, NH (17 miles from Manchester, NH)
  • 8 days ago
  • Concord, NH (17 miles from Manchester, NH)
  • 8 days ago

Job ID Number** R5497 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Support Analyst, youi will support and resolve technical issues with Microsoft...

Desktop Support Installation Technician

  • Manchester, NH
  • 10 days ago
  • Manchester, NH
  • 10 days ago

Job#: 2076957 Job Description: Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital...

Computer Repair Technician (part time)

  • Lowell, MA (24 miles from Manchester, NH)
  • 11 days ago
  • Lowell, MA (24 miles from Manchester, NH)
  • 11 days ago

Computer Repair Technician (18 hours per week) REQUIREMENTS: Experience using Windows, Mac, or mobile Operating Systems Comfortable using various Internet browsers (i.e....

Solutionhealth - Technical Support Specialist II - IT Services - Full Time

  • Nashua, NH (17 miles from Manchester, NH)
  • 15 days ago
  • Nashua, NH (17 miles from Manchester, NH)
  • 15 days ago

Come work at the best place to give and receive care! Job Description: Who We Are: SolutionHealth is an integrated health system uniquely focused on providing access to high-value, primary, and...

Service Desk Technician (Tier 1)

  • Concord, NH (17 miles from Manchester, NH)
  • 18 days ago
  • Concord, NH (17 miles from Manchester, NH)
  • 18 days ago

Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....

Senior Technical Support Engineer

  • Concord, NH (17 miles from Manchester, NH)
  • 18 days ago
  • Concord, NH (17 miles from Manchester, NH)
  • 18 days ago

Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit...

Desktop Support Tech

  • Nashua, NH (17 miles from Manchester, NH)
  • 18 days ago
  • Nashua, NH (17 miles from Manchester, NH)
  • 18 days ago

Seeking a Desktop Support Technician experienced in M365/O365 migrations and mobile device management for hardware/software installation, troubleshooting, and user support. Requirements:...

Help Desk Technician

  • Goffstown, NH (5 miles from Manchester, NH)
  • 28 days ago
  • Goffstown, NH (5 miles from Manchester, NH)
  • 28 days ago

Openings as of 5/16/2025 Help Desk Technician JobID: 2237 Position Type: Technology Date Posted: 5/14/2025 Location: Goffstown High School Date Available: 07/28/2025 Closing Date: Until Filled...

Device Support Engineer

  • Lowell, MA (24 miles from Manchester, NH)
  • 30+ days ago
  • Lowell, MA (24 miles from Manchester, NH)
  • 30+ days ago

Systems Knowledge of Android and iOS operating systems Preferred: Knowledge of AWS, Confluence, JIRA, and Salesforce $56,350 - $65,000 a year Additionally, this position is eligible for benefits including...

Software Support Specialist (Lowell Regional Office)

  • Lowell, MA (24 miles from Manchester, NH)
  • 30+ days ago
  • Lowell, MA (24 miles from Manchester, NH)
  • 30+ days ago

WinnCompanies is searching for an analytical and organized Software Support Specialist to join our corporate team at our Lowell Regional Office. In this role, you will primarily act as the subject...

Demographic Data for Manchester, NH

Moving to Manchester, NH? Find some basic demographic data about Manchester, NH below.


Local
National
120,224
3,120
Medium/Lg

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Title Synonyms

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Salary for Help Desk Analyst Jobs in Manchester, NH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in Manchester, NH offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Manchester, NH
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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