Help Desk Analyst Jobs in Manchester, NH
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Ansible Technical Support Engineer
- Lowell, MA (24 miles from Manchester, NH)
- 1 hour ago
- Lowell, MA (24 miles from Manchester, NH)
- 1 hour ago
The Technical Support Engineer works with minimal supervision to resolve routine and semi-routine technical issues and ensures customers maximize the value of their subscriptions. This role...
Remote WorkDesktop Support Specialist (Lawrence, MA)
- Lawrence, MA (24 miles from Manchester, NH)
- 14 hours ago
- Lawrence, MA (24 miles from Manchester, NH)
- 14 hours ago
Join Our Team as a Desktop Support Specialist Location: Lawrence, MA | Full-Time Do you have a passion for helping others reach their financial goals? Want to turn your passion for helping people...
Apple Genius - IT Support Technician
- Salem, NH (18 miles from Manchester, NH)
- 2 days ago
- Salem, NH (18 miles from Manchester, NH)
- 2 days ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared...
- Concord, NH (17 miles from Manchester, NH)
- 5 days ago
- Concord, NH (17 miles from Manchester, NH)
- 5 days ago
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
Desktop Support Part time#25-02558 Manchester, NH All On-site Job Description : Desktop Support-Part Time JOB LOCATION: Manchester, NH & Portland ME WAGE RANGE*: $29-$36 JOB NUMBER: 25-02558...
Help Desk Analyst - Tier 1 (Swing)
- Concord, NH (17 miles from Manchester, NH)
- 5 days ago
- Concord, NH (17 miles from Manchester, NH)
- 5 days ago
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
- Concord, NH (17 miles from Manchester, NH)
- 6 days ago
- Concord, NH (17 miles from Manchester, NH)
- 6 days ago
The IT Support Technician is primarily responsible for ensuring the proper day-to-day operation of technology applications and equipment, providing remote and desk-side assistance in resolving...
- Concord, NH (17 miles from Manchester, NH)
- 9 days ago
- Concord, NH (17 miles from Manchester, NH)
- 9 days ago
systems (Windows, macOS, Linux), network architecture and application software High analytical skills and structured way of working Language: English B1 Communication: Very good verbal and written...
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
Senior Endpoint and Virtual Desktop Engineer
- Concord, NH (17 miles from Manchester, NH)
- 10 days ago
- Concord, NH (17 miles from Manchester, NH)
- 10 days ago
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
IS Desktop Support Intern - Per Diem
- Nashua, NH (17 miles from Manchester, NH)
- 16 days ago
- Nashua, NH (17 miles from Manchester, NH)
- 16 days ago
Overview This is an internship position with the Information Technology User Support team Responsibilities Curious and wants to learn from this experience Flexible and able to navigate change...
Senior Software Support Engineer
- Concord, NH (17 miles from Manchester, NH)
- 18 days ago
- Concord, NH (17 miles from Manchester, NH)
- 18 days ago
. + Experience within an Enterprise Technical support environment includes operating system, network stability, application components, etc. in an event. + Support wire center clients with data and...
Remote WorkThe Customer Service / Help Desk Analyst provides first-line technical support for end users, assisting them with troubleshooting hardware, software, network, and other IT-related issues....
- Derry, NH (11 miles from Manchester, NH)
- 28 days ago
- Derry, NH (11 miles from Manchester, NH)
- 28 days ago
Openings as of 4/1/2025 Computer Technician JobID: 1883 Position Type: Technology/Computer Technician Date Posted: 3/28/2025 Location: District-wide Date Available: ASAP Closing Date: ASAP Job...
- Concord, NH (17 miles from Manchester, NH)
- 30+ days ago
- Concord, NH (17 miles from Manchester, NH)
- 30+ days ago
EDB Senior Support Engineer II in Concord , New Hampshire A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional,...
Remote WorkDemographic Data for Manchester, NH
Moving to Manchester, NH? Find some basic demographic data about Manchester, NH below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Manchester, NH
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Manchester, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »