Help Desk Analyst Jobs in Hooksett, NH
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Technical Support Specialist (Remote)
- Newmarket, NH (24 miles from Hooksett, NH)
- 3 hours ago
- Newmarket, NH (24 miles from Hooksett, NH)
- 3 hours ago
About IGG Software IGG Software creates Mac, iPad and iPhone applications that help individuals manage their finances and productivity. We're a close-knit team passionate about building quality...
Remote Work- Brentwood, NH (23 miles from Hooksett, NH)
- 6 days ago
- Brentwood, NH (23 miles from Hooksett, NH)
- 6 days ago
Knowledge of Active Directory, MS Windows desktop and O365 operating systems, MS office products, PC hardware technologies, TCP/IP, internet connectivity, programming and database languages, and network...
At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is...
- Concord, NH (12 miles from Hooksett, NH)
- 9 days ago
- Concord, NH (12 miles from Hooksett, NH)
- 9 days ago
New Hampshire Mutual Bancorp (NHMB) is adding to our talented team and seeking an IT Help Desk professional. The incumbent provides support services for all of NHMB, including our affiliates,...
- Bedford, NH (10 miles from Hooksett, NH)
- 13 days ago
- Bedford, NH (10 miles from Hooksett, NH)
- 13 days ago
Business Support Specialist in Bedford Job Ref: ... Employer: Network Company Name: The Masiello Group Industry: Information Technology Job Type: Full Time State: New Hampshire City: Bedford Zip...
Computer Technician II - Nashua, NH (Hospitality)
- Nashua, NH (22 miles from Hooksett, NH)
- 21 days ago
- Nashua, NH (22 miles from Hooksett, NH)
- 21 days ago
Computer Technician II - Nashua, NH (Hospitality) General information Country United States State New Hampshire City Nashua Job ID 45140 Department Customer Support Experience Level ASSOCIATE...
Lab Service Support Specialist
- Concord, NH (12 miles from Hooksett, NH)
- 22 days ago
- Concord, NH (12 miles from Hooksett, NH)
- 22 days ago
Responsibilities: Compile and assemble program governance documentation per agreed cadence, in preparation for review with customer. Documentation may include instrument inventory list, program...
Student - IT Support Assistant
- Manchester, NH (5 miles from Hooksett, NH)
- 30+ days ago
- Manchester, NH (5 miles from Hooksett, NH)
- 30+ days ago
Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us and helped us...
- Manchester, NH (5 miles from Hooksett, NH)
- 45+ days ago
- Manchester, NH (5 miles from Hooksett, NH)
- 45+ days ago
Help Desk Coordinator AutoFair Automotive Group - 2.9 Manchester, NH Job Details Full-time $55,000 - $60,000 a year 19 hours ago Benefits Paid training Health insurance Dental insurance 401(k)...
Lead Computer Tech. (Hospitality POS Systems - Nashua, NH)
- Nashua, NH (22 miles from Hooksett, NH)
- 45+ days ago
- Nashua, NH (22 miles from Hooksett, NH)
- 45+ days ago
General information Country United States State New Hampshire City Nashua Job ID 45141 Department Customer Support Experience Level ASSOCIATE Employment Status FULL_TIME Workplace Type On-site...
Demographic Data for Hooksett, NH
Moving to Hooksett, NH? Find some basic demographic data about Hooksett, NH below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Hooksett, NH
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Hooksett, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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