Help Desk Analyst Jobs in Hampton, NH
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Technical Support Specialist (Remote)
- Newmarket, NH (10 miles from Hampton, NH)
- 5 hours ago
- Newmarket, NH (10 miles from Hampton, NH)
- 5 hours ago
About IGG Software IGG Software creates Mac, iPad and iPhone applications that help individuals manage their finances and productivity. We're a close-knit team passionate about building quality...
Remote WorkSenior Service Desk Technician
- Middleton, MA (24 miles from Hampton, NH)
- 2 days ago
- Middleton, MA (24 miles from Hampton, NH)
- 2 days ago
Troubleshoot and support Windows, M acOS, and Linux operating systems. Manage and resolve service tickets using Jira Service Desk while maintaining accurate documentation....
Teleoperations Support Specialist
- Lawrence, MA (22 miles from Hampton, NH)
- 5 days ago
- Lawrence, MA (22 miles from Hampton, NH)
- 5 days ago
Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a...
- Brentwood, NH (7 miles from Hampton, NH)
- 7 days ago
- Brentwood, NH (7 miles from Hampton, NH)
- 7 days ago
Knowledge of Active Directory, MS Windows desktop and O365 operating systems, MS office products, PC hardware technologies, TCP/IP, internet connectivity, programming and database languages, and network...
- Lawrence, MA (22 miles from Hampton, NH)
- 9 days ago
- Lawrence, MA (22 miles from Hampton, NH)
- 9 days ago
Strong working knowledge of Windows and Mac operating systems, Chromebooks, iPads, and desktop hardware. Proficiency with Microsoft Office/O365, Google Workspace, and business applications....
- Methuen, MA (22 miles from Hampton, NH)
- 13 days ago
- Methuen, MA (22 miles from Hampton, NH)
- 13 days ago
Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a...
Helpdesk Specialist (Entry-Level)
- Rowley, MA (15 miles from Hampton, NH)
- 17 days ago
- Rowley, MA (15 miles from Hampton, NH)
- 17 days ago
Our ideal candidate will ensure that our end user systems hardware, operating system, software, and miscellaneous peripherals function as expected and provide support as needed....
Lab Service Support Specialist
- Portsmouth, NH (9 miles from Hampton, NH)
- 20 days ago
- Portsmouth, NH (9 miles from Hampton, NH)
- 20 days ago
Responsibilities Location Concord, New HampshireUS Job ID REQ-055556 Responsibilities: Compile and assemble program governance documentation per agreed cadence, in preparation for review with...
Computer Technician Part Time JobID: 1619 Position Type: Technology/Computer Technician Date Posted: 7/28/2025 Location: Seabrook, District-Wide Closing Date: 08/13/2025 Additional...
- York, ME (18 miles from Hampton, NH)
- 30+ days ago
- York, ME (18 miles from Hampton, NH)
- 30+ days ago
Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world....
Robot Teleoperations Support Specialist
- Methuen, MA (22 miles from Hampton, NH)
- 45+ days ago
- Methuen, MA (22 miles from Hampton, NH)
- 45+ days ago
Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a...
US - Staffing - IT Help Desk Agent
- Portsmouth, NH (9 miles from Hampton, NH)
- 45+ days ago
- Portsmouth, NH (9 miles from Hampton, NH)
- 45+ days ago
US - Staffing - IT Help Desk Agent#25-63506 $20 per hour Portsmouth, NH All On-site Job Description Pay Rate: ***/hr*** We are looking for up to 8 candidates for this group. We will be using...
Remote WorkDemographic Data for Hampton, NH
Moving to Hampton, NH? Find some basic demographic data about Hampton, NH below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Hampton, NH
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Hampton, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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