Help Desk Analyst Jobs in Goffstown, NH
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Salem, NH (23 miles from Goffstown, NH)
- 7 hours ago
- Salem, NH (23 miles from Goffstown, NH)
- 7 hours ago
IT Help Desk Technician Top/Must have skills: 3+ years of IT support experience Strong Microsoft knowledge including O365 admin and Azure Active Directory. Basic understanding of networks and WiFi...
- Concord, NH (14 miles from Goffstown, NH)
- 1 day ago
- Concord, NH (14 miles from Goffstown, NH)
- 1 day ago
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
IT Operations Help Desk Technician
- Salem, NH (23 miles from Goffstown, NH)
- 4 days ago
- Salem, NH (23 miles from Goffstown, NH)
- 4 days ago
Systems (Azure Active Directory & Microsoft lntune/ Autopilot) including installing desktop applications....
Human Resources Support Specialist
- Nashua, NH (20 miles from Goffstown, NH)
- 4 days ago
- Nashua, NH (20 miles from Goffstown, NH)
- 4 days ago
Amphenol is one of the largest manufacturers of interconnect products in the world. The Company designs, manufactures and markets electrical, electronic and fiber optic connectors, coaxial and...
Infrastructure and Desktop Support Consultant
- Concord, NH (14 miles from Goffstown, NH)
- 7 days ago
- Concord, NH (14 miles from Goffstown, NH)
- 7 days ago
Job ID Number** R5512 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As the Infrastructure and Desktop Support Consultant, you will be responsible for managing and...
- Concord, NH (14 miles from Goffstown, NH)
- 8 days ago
- Concord, NH (14 miles from Goffstown, NH)
- 8 days ago
Job ID Number** R5497 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Support Analyst, youi will support and resolve technical issues with Microsoft...
Desktop Support Installation Technician
- Manchester, NH (5 miles from Goffstown, NH)
- 10 days ago
- Manchester, NH (5 miles from Goffstown, NH)
- 10 days ago
Job#: 2076957 Job Description: Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital...
Solutionhealth - Technical Support Specialist II - IT Services - Full Time
- Nashua, NH (20 miles from Goffstown, NH)
- 15 days ago
- Nashua, NH (20 miles from Goffstown, NH)
- 15 days ago
Come work at the best place to give and receive care! Job Description: Who We Are: SolutionHealth is an integrated health system uniquely focused on providing access to high-value, primary, and...
Service Desk Technician (Tier 1)
- Concord, NH (14 miles from Goffstown, NH)
- 18 days ago
- Concord, NH (14 miles from Goffstown, NH)
- 18 days ago
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
Senior Technical Support Engineer
- Concord, NH (14 miles from Goffstown, NH)
- 18 days ago
- Concord, NH (14 miles from Goffstown, NH)
- 18 days ago
Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit...
- Nashua, NH (20 miles from Goffstown, NH)
- 18 days ago
- Nashua, NH (20 miles from Goffstown, NH)
- 18 days ago
Seeking a Desktop Support Technician experienced in M365/O365 migrations and mobile device management for hardware/software installation, troubleshooting, and user support. Requirements:...
Openings as of 5/16/2025 Help Desk Technician JobID: 2237 Position Type: Technology Date Posted: 5/14/2025 Location: Goffstown High School Date Available: 07/28/2025 Closing Date: Until Filled...
- Concord, NH (14 miles from Goffstown, NH)
- 45+ days ago
- Concord, NH (14 miles from Goffstown, NH)
- 45+ days ago
systems (Windows, macOS, Linux), network architecture and application software High analytical skills and structured way of working Language: English B1 Communication: Very good verbal and written...
- Derry, NH (17 miles from Goffstown, NH)
- 90+ days ago
- Derry, NH (17 miles from Goffstown, NH)
- 90+ days ago
Position Type: Technology/ Computer Technician Date Posted: 1/3/2025 Location: District-wide Date Available: 01/20/2025 Closing Date: ASAP Job Title: Computer Technician General...
Demographic Data for Goffstown, NH
Moving to Goffstown, NH? Find some basic demographic data about Goffstown, NH below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Goffstown, NH
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Goffstown, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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