Help Desk Analyst Jobs in Brentwood, NH
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Technical Support Specialist (Remote)
- Newmarket, NH (7 miles from Brentwood, NH)
- 3 hours ago
- Newmarket, NH (7 miles from Brentwood, NH)
- 3 hours ago
About IGG Software IGG Software creates Mac, iPad and iPhone applications that help individuals manage their finances and productivity. We're a close-knit team passionate about building quality...
Remote Work- Andover, MA (23 miles from Brentwood, NH)
- 1 day ago
- Andover, MA (23 miles from Brentwood, NH)
- 1 day ago
Helpdesk Engineer Workplace Type : On-site Location : Andover, MA Schedule : Wednesday-Sunday, 6:00 AM - 4:00 PM Contract Type : Ongoing (no defined end date) Industry : Biotech / Organ Transport...
Senior Service Desk Technician
- Middleton, MA (24 miles from Brentwood, NH)
- 2 days ago
- Middleton, MA (24 miles from Brentwood, NH)
- 2 days ago
Troubleshoot and support Windows, M acOS, and Linux operating systems. Manage and resolve service tickets using Jira Service Desk while maintaining accurate documentation....
Teleoperations Support Specialist
- Lawrence, MA (19 miles from Brentwood, NH)
- 5 days ago
- Lawrence, MA (19 miles from Brentwood, NH)
- 5 days ago
Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a...
Knowledge of Active Directory, MS Windows desktop and O365 operating systems, MS office products, PC hardware technologies, TCP/IP, internet connectivity, programming and database languages, and network...
- Hooksett, NH (23 miles from Brentwood, NH)
- 7 days ago
- Hooksett, NH (23 miles from Brentwood, NH)
- 7 days ago
At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is...
ALCS Systems / Software Logistics Product Support Engineer (Qatar)
- Andover, MA (23 miles from Brentwood, NH)
- 7 days ago
- Andover, MA (23 miles from Brentwood, NH)
- 7 days ago
Date Posted: 2025-08-18 Country: United States of America Location: MA600: Andover, MA 366 Lowell St 366 Lowell Street, Andover, MA, 01810-5423 USA Position Role Type: Onsite U.S. Citizen, U.S....
- Lawrence, MA (19 miles from Brentwood, NH)
- 8 days ago
- Lawrence, MA (19 miles from Brentwood, NH)
- 8 days ago
Strong working knowledge of Windows and Mac operating systems, Chromebooks, iPads, and desktop hardware. Proficiency with Microsoft Office/O365, Google Workspace, and business applications....
- Methuen, MA (18 miles from Brentwood, NH)
- 13 days ago
- Methuen, MA (18 miles from Brentwood, NH)
- 13 days ago
Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a...
Helpdesk Specialist (Entry-Level)
- Rowley, MA (17 miles from Brentwood, NH)
- 16 days ago
- Rowley, MA (17 miles from Brentwood, NH)
- 16 days ago
Our ideal candidate will ensure that our end user systems hardware, operating system, software, and miscellaneous peripherals function as expected and provide support as needed....
- Andover, MA (23 miles from Brentwood, NH)
- 16 days ago
- Andover, MA (23 miles from Brentwood, NH)
- 16 days ago
Two-three (2-3) years desktop support experience in a Windows environment; One-two (1-2) years experience with Microsoft Windows Server operating systems....
Lab Service Support Specialist
- Portsmouth, NH (12 miles from Brentwood, NH)
- 20 days ago
- Portsmouth, NH (12 miles from Brentwood, NH)
- 20 days ago
Responsibilities Location Concord, New HampshireUS Job ID REQ-055556 Responsibilities: Compile and assemble program governance documentation per agreed cadence, in preparation for review with...
- Andover, MA (23 miles from Brentwood, NH)
- 21 days ago
- Andover, MA (23 miles from Brentwood, NH)
- 21 days ago
Job#: 2083490 Job Description: Position: Technical Support Specialist Location: Onsite in Andover, MA Duration: Long-term contract For applicants who are interested in this opportunity, send your...
- Hampton, NH (7 miles from Brentwood, NH)
- 29 days ago
- Hampton, NH (7 miles from Brentwood, NH)
- 29 days ago
Computer Technician Part Time JobID: 1619 Position Type: Technology/Computer Technician Date Posted: 7/28/2025 Location: Seabrook, District-Wide Closing Date: 08/13/2025 Additional...
- York, ME (21 miles from Brentwood, NH)
- 30+ days ago
- York, ME (21 miles from Brentwood, NH)
- 30+ days ago
Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world....
Demographic Data for Brentwood, NH
Moving to Brentwood, NH? Find some basic demographic data about Brentwood, NH below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Brentwood, NH
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Brentwood, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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