Help Desk Analyst Jobs in Portsmouth, NH
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Your Title: System Support Specialist Job Location: Portsmouth, NH Our Division: B2W Do you thrive on diagnosing and debugging intricate electro/mechanical, software, and networked systems when no...
We are looking for IT Help Desk** **C** ontract Position Various Shifts Available **Pay Rate:** $18-20/hr **Overview:** We are seeking up to **8 candidates** to join our team on a 12-month...
We are looking for IT Help Desk C ontract Position Various Shifts Available Pay Rate: $18-20/hr Overview: We are seeking up to 8 candidates to join our team on a 12-month contract, with potential...
Job Description: Client is looking for up to 8 candidates for this group. Client will be using Hireflix for 1st round interviews as a virtual interview, then those client would like to continue...
Remote Work- North Berwick, ME (19 miles from Portsmouth, NH)
- 2 days ago
- North Berwick, ME (19 miles from Portsmouth, NH)
- 2 days ago
Job Title : Desktop Support Location : 113 Wells St North Berwick, ME 03906 Duration : 12+ months (with possible extension) Job Description: Experience with deskside support to build machines,...
Support network and e-mail connectivity, computer operating systems, hardware and software, internally developed applications, mainframe and midrange operations....
Helpdesk Support Analyst (Bank) / Req
- Sanford, ME (23 miles from Portsmouth, NH)
- 6 days ago
- Sanford, ME (23 miles from Portsmouth, NH)
- 6 days ago
Assist Senior IT Personnel in the standardization, configuration, testing, and documentation of computer hardware, networking software and operating system software....
- Greenland, NH (3 miles from Portsmouth, NH)
- 14 days ago
- Greenland, NH (3 miles from Portsmouth, NH)
- 14 days ago
The Desktop Support Technician will report to the Manager, End User Computing and will be responsible for performing routine maintenance and support of desktop equipment. We are looking for a...
- Groveland, MA (24 miles from Portsmouth, NH)
- 19 days ago
- Groveland, MA (24 miles from Portsmouth, NH)
- 19 days ago
Specific task direction is provided by Supv IT - Help Desk Support, Mgr. IT Technology and Innovation, or Manager, Network and Systems and VP of Information Technology....
- Rochester, NH (16 miles from Portsmouth, NH)
- 20 days ago
- Rochester, NH (16 miles from Portsmouth, NH)
- 20 days ago
desk support in IT operations or an equivalent combination of education and experience Knowledge, Ability and Skill A candidate for this position should have working knowledge of: Desktop operating...
Hydrographic Technical Support Consultant locations US - Portsmouth, NH (TDY) time type Full time posted on Posted 5 Days Ago job requisition id REQ26540 Be visionary Teledyne Technologies...
Desktop Support Analyst I (CORP) - 1st Shift
- Barrington, NH (15 miles from Portsmouth, NH)
- 90+ days ago
- Barrington, NH (15 miles from Portsmouth, NH)
- 90+ days ago
Join a team of professionals where you will be responsible for providing first tier technical and user level management and support of the companys desktop and laptop computers, software, and...
Demographic Data for Portsmouth, NH
Moving to Portsmouth, NH? Find some basic demographic data about Portsmouth, NH below.
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Salary for Help Desk Analyst Jobs in Portsmouth, NH
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Portsmouth, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Operating Systems
- VPN
- Technical Troubleshooting
- BMC Remedy
- IT Service Management
- Windows Server
- Remote Support
- DHCP
- Windows OS
- Application Support
- DNS
- TCP/IP
- Windows 7
- Mobile Device Management
- Windows 10
- Incident Management
- MacOS
- Network Administration
- Help Desk Support
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Apple iOS
- Installation
- Customer Support
- Resolution
- Information Technology
- Microsoft Office 365
- General Repair
- Problem Resolution
- Microsoft Active Directory
- Technical Support
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Interpersonal Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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