Help Desk Analyst Jobs in Nevada
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
The Technical Support Analyst is the point person for IT support. This role acts as a liaison between business operations and IT and is responsible to ensure high quality, timely and effective IT...
Position Help Desk Technician Full Time/Part Time Full Time Job Type Regular Position Summary Under the direction of the Help Desk Team Lead, the Help Desk Technician ensures proper computer,...
Provide support assistance with technical problem solving, equipment deployment, hardware and software setups and configurations and WSOP setups. May include other PC equipment tasks as directed....
Preferred Skills: Operating systems hardware architecture Basic Networking Microsoft Office and Business Apps Ability to work independently PHYSICAL DEMAND While performing the duties of this job, the...
Summary The Stations Support Specialist Lead oversees day to day operation of Stations Support Specialists I and II. As team lead, they are responsible for the overview of airport networking...
Title: Technical Support Analyst Employment Type: 4 month Contract To Hire Compensation: 27.49/hr Location: Las Vegas, NV - 5 days onsite. Two schedules, either 7am-4pm or 8am-5pm. Reason for...
Position Description The Campus Support Specialist (CSS) is responsible for the daily operation of their location. The CSS handles the locations administrative and operational duties and assists...
of software applications (desktop, client-server, browser-based, etc.); Experience in operating systems, software tools and project management methodologies required....
Computer Technician I - Miller, Bob MS Employer Clark County School District Location HENDERSON, NV, US Salary Competitive categories Employer Clark County School District Location HENDERSON, NV,...
Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the...
Desk Support Technician to join our team!...
systems Experience with Okta, G Suite, and Microsoft Intune Understanding of call center operations and VOIP technologies Familiarity with computer hardware troubleshooting and repair Basic networking...
Install, configure, and maintain operating systems, software applications, and hardware peripherals....
systems/technologies: OS400; Windows 2003, 2008 Windows Terminal Services; XenApp; Windows Active Directory; Guardian; Unix/Aix/Linux; and/or Application Installation Provide high level knowledge of...
system devices in diagnosing issues * Collaborate with the IT Networking team on projects and tasks related to deployment, maintenance, and configuration of network devices. * Provide resolution of...
Demographic Data for Nevada
Moving to Nevada? Find some basic demographic data about Nevada below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Nevada
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Nevada offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »