Help Desk Analyst Jobs in Nevada
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Call Liza for more information ... Work environment In-person Expected pay amount 61.00 USD Per Hour Schedule Monday-Friday, 8AM-5PM Job description We are assisting an on-demand, autonomous...
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
Strong knowledge of Windows and Mac operating systems. Familiarity with hospital-specific software, hardware and electronic health record (EHR) systems....
Description Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including...
Limited Term Position UP TO 2 YEARS EMPLOYER-PAID PENSION PLAN (NEVADA PERS) COMPETITIVE SALARY & BENEFITS PACKAGE As an academic medical center with a rich history of providing life-saving...
BASIC QUALIFICATIONS - 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience - Experience troubleshooting integrated and interdependent computer systems - Experience...
We are hiring for an Associate Service Desk Agent to join our team. The Associate Service Desk Agent is directly responsible for helping employees to solve technology-related issues. This position...
Help Desk Specialist Location: 100% onsite in Carson City, NV Hourly Rate: $28-32/hr BENEFITS: Medical, Dental, and Vision insurance, 401K, sick leave, and employee assistance program. Depending...
Experience with various operating systems and browsers, including troubleshooting. Remote troubleshooting experience. Ability to quickly learn new systems for support....
Experience with various operating systems and browsers, including troubleshooting. Remote troubleshooting experience. Ability to quickly learn new systems for support....
Remote WorkHelp Desk Technician Send updated resume at or call @ ext 403 Help Desk Technician Carson City, NV Duration: 12 months Contract (W2 role) Hybrid-2 days in office/work from home 3 days/week Local...
Remote WorkJob ID Number** R5497 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Support Analyst, youi will support and resolve technical issues with Microsoft...
At a Glance Legrand has an exciting opportunity for a Technical Support Engineer II to join the Data, Power and Control Team in Reno, NV. As a tier-II Technical Support Engineer, you'll work with...
Proficient with: Cisco IOS, PFsense, cradlepoint, macOS, Linux (Ubuntu), Windows, Android, and iOS operating systems to include troubleshooting....
Desktop Support Specialist Truckee Meadows Community College - 4.3 Reno, NV Job Details Full-time $58,415 - $73,019 a year 14 hours ago Benefits Free parking Paid holidays Disability insurance...
Demographic Data for Nevada
Moving to Nevada? Find some basic demographic data about Nevada below.
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Title Synonyms
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Salary for Help Desk Analyst Jobs in Nevada
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Nevada offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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