Help Desk Analyst Jobs in Las Vegas, NV
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Provide installation and or break/fix support including component replacement, hardware troubleshooting, and operating system installation....
Entry Level Network Support Specialist Job Poster : Jobs Skills:Network Support | Location: LAS VEGAS, Nevada, United States Of America Views:9 Network Support Specialist Our Network Support...
systems (Windows, macOS, Linux), networking basics, and common software applicationsFamiliarity with remote troubleshooting tools and ticketing systemsExcellent communication, problem-solving, and...
Remote WorkWe are seeking a knowledgeable and customer-focused Technical Support Specialist to assist users in resolving hardware, software, and system issues. This role involves providing technical...
- North Las Vegas, NV (2 miles from Las Vegas, NV)
- 6 days ago
- North Las Vegas, NV (2 miles from Las Vegas, NV)
- 6 days ago
About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems...
Specific functions: Handle calls covering a large range of issues from hardware failures, to software configuration problems, user training, and general property emergencies related to IT Actively...
IT Support Full Time Las Vegas, NV, US 3 days ago Requisition ID: 1199 WHO WE ARE ASTOUND is a global creative agency that specializes in the design and execution of memorable experiences for...
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
systems, hardware, and softwareEscalate unresolved issues to Tier 2/3 support or appropriate IT teamsTrack, prioritize, and document support requests and resolutions in the help desk systemAssist with...
About the company: Securitas Healthcare empowers caregivers to deliver connected, productive, and safe care. Our innovative portfolio of solutions helps hospitals, clinics, and senior living...
Overview CORT Events is seeking a Sales Support Specialist to join our team in Las Vegas, NV!! This role provides support to the Sales Teams (Account Executives and Strategic Account Managers) on...
Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the...
- North Las Vegas, NV (2 miles from Las Vegas, NV)
- 15 days ago
- North Las Vegas, NV (2 miles from Las Vegas, NV)
- 15 days ago
system devices in diagnosing issues * Collaborate with the IT Networking team on projects and tasks related to deployment, maintenance, and configuration of network devices. * Provide resolution of...
Why You Should Work With Us: Join Our Team as an IT Customer Service Representative! Candidates must be located in the Pacific Time Zone. The scheduled hours for this position are 12:00 PM - 9:00...
experience with server hardware, client systems, and operating systems....
Demographic Data for Las Vegas, NV
Moving to Las Vegas, NV? Find some basic demographic data about Las Vegas, NV below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Las Vegas, NV
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Las Vegas, NV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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