Help Desk Analyst Jobs in Henderson, NV
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Per Diem Computer Technician - 95452
- Las Vegas, NV (15 miles from Henderson, NV)
- 1 day ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 1 day ago
Strong knowledge of Windows and Mac operating systems. Familiarity with hospital-specific software, hardware and electronic health record (EHR) systems....
Description Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including...
Computer Technician - Limited Term
- Las Vegas, NV (15 miles from Henderson, NV)
- 3 days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 3 days ago
Limited Term Position UP TO 2 YEARS EMPLOYER-PAID PENSION PLAN (NEVADA PERS) COMPETITIVE SALARY & BENEFITS PACKAGE As an academic medical center with a rich history of providing life-saving...
IT Support Associate II, Ops Tech Solutions (OTS)
- Las Vegas, NV (15 miles from Henderson, NV)
- 3 days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 3 days ago
BASIC QUALIFICATIONS - 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience - Experience troubleshooting integrated and interdependent computer systems - Experience...
Associate Service Desk Agent - (Las Vegas)
- Las Vegas, NV (15 miles from Henderson, NV)
- 5 days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 5 days ago
We are hiring for an Associate Service Desk Agent to join our team. The Associate Service Desk Agent is directly responsible for helping employees to solve technology-related issues. This position...
- Las Vegas, NV (15 miles from Henderson, NV)
- 9 days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 9 days ago
Proficient with: Cisco IOS, PFsense, cradlepoint, macOS, Linux (Ubuntu), Windows, Android, and iOS operating systems to include troubleshooting....
- Las Vegas, NV (15 miles from Henderson, NV)
- 10 days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 10 days ago
You are actively expanding your scope of knowledge by learning about software design patterns, data structures, AWS technologies and distributed systems concepts. What Do We Offer?...
Airport Senior Service Desk Technician
- Las Vegas, NV (15 miles from Henderson, NV)
- 11 days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 11 days ago
The Clark County Department of Aviation is seeking qualified candidates to apply for the Airport Senior Service Desk Technician position for our Information Systems (IS) division. This position...
- Las Vegas, NV (15 miles from Henderson, NV)
- 11 days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 11 days ago
Issues may involve support for desktops/laptops, operating systems, servers, applications and remote access systems. Responsible for resetting user passwords and voicemail accounts....
Airport Service Desk Specialist
- Las Vegas, NV (15 miles from Henderson, NV)
- 12 days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 12 days ago
The Clark County Department of Aviation is seeking qualified candidates to apply for the Airport Service Desk Specialist position for our Information Systems (IS) division. This position provides...
Technical Support Associate II
- Las Vegas, NV (15 miles from Henderson, NV)
- 15 days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 15 days ago
Reporting to a Client Services Supervisor, the Technical Support Associate will work directly with end customers of our authorized integrators. This role requires deep technical knowledge,...
- Las Vegas, NV (15 miles from Henderson, NV)
- 21 days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 21 days ago
Lead IT Support Engineer locations Home Office - US, NV time type Full time posted on Posted 2 Days Ago job requisition id 263293 US, Nevada The SHOW comes alive at MGM Resorts International Have...
IT Support Services I-Help Desk
- Las Vegas, NV (15 miles from Henderson, NV)
- 21 days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 21 days ago
Install, configure, and update operating systems, software, and hardware for new and existing users....
Student Worker, Desktop Support Trainee
- Las Vegas, NV (15 miles from Henderson, NV)
- 21 days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 21 days ago
systems and software is preferred....
Customer Technical Support Representative
- Las Vegas, NV (15 miles from Henderson, NV)
- 22 days ago
- Las Vegas, NV (15 miles from Henderson, NV)
- 22 days ago
Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the...
Demographic Data for Henderson, NV
Moving to Henderson, NV? Find some basic demographic data about Henderson, NV below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Henderson, NV
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Henderson, NV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »