Help Desk Analyst Jobs in Offutt Afb, NE
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Omaha, NE (9 miles from Offutt Afb, NE)
- 1 day ago
- Omaha, NE (9 miles from Offutt Afb, NE)
- 1 day ago
Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
- Omaha, NE (9 miles from Offutt Afb, NE)
- 1 day ago
- Omaha, NE (9 miles from Offutt Afb, NE)
- 1 day ago
Under general supervision of the Manager, Service Desk and Desktop Support, provides support for all reported desktop-related issues. Provides second-level support for all application issues...
The Help Desk Analyst will provide specialized 24/7 operational help desk support to PRMS/PRMM users worldwide....
Innovation Device & VR Support Specialist
- Tabor, IA (21 miles from Offutt Afb, NE)
- 2 days ago
- Tabor, IA (21 miles from Offutt Afb, NE)
- 2 days ago
Knowledge of basic network operating system fundamentals. Skill in the operation and maintenance of peripheral devices such as Virtual Reality/Augmented Reality devices and systems....
We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development....
- Omaha, NE (9 miles from Offutt Afb, NE)
- 9 days ago
- Omaha, NE (9 miles from Offutt Afb, NE)
- 9 days ago
What You Need Proficiency in Windows operating systems, macOS, iOS, and experience in VDI environments (preferably VMware Horizon)....
SAP Customer Support Specialist (Remote)
- Omaha, NE (9 miles from Offutt Afb, NE)
- 12 days ago
- Omaha, NE (9 miles from Offutt Afb, NE)
- 12 days ago
Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: No Travel Required Flexible Work Arrangements: Remote Shift: 1st - Day Valid Driving License: No Hazardous Material(s): n/...
IT Support Engineer I, IT Support Engineer I, OTS
- Omaha, NE (9 miles from Offutt Afb, NE)
- 13 days ago
- Omaha, NE (9 miles from Offutt Afb, NE)
- 13 days ago
About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems...
Hybrid IT Field Technician/Help Desk Technician
- Omaha, NE (9 miles from Offutt Afb, NE)
- 13 days ago
- Omaha, NE (9 miles from Offutt Afb, NE)
- 13 days ago
Strong knowledge of desktop operating systems and productivity software. In the fields for practice-level support. Will need to travel when necessary. Troubleshooting and analytical skills....
- Omaha, NE (9 miles from Offutt Afb, NE)
- 14 days ago
- Omaha, NE (9 miles from Offutt Afb, NE)
- 14 days ago
Benefits We Offer: Comprehensive health, prescription, dental, vision, life, and disability plans Competitive pay rates Referral opportunities? Refer a friend & Cash in! Travel reimbursement and...
PC Support Specialist / Information Technology
- Omaha, NE (9 miles from Offutt Afb, NE)
- 15 days ago
- Omaha, NE (9 miles from Offutt Afb, NE)
- 15 days ago
Knowledge of basic network operating system fundamentals. Skill in the operation and maintenance of the personal computers and peripheral devices....
- Omaha, NE (9 miles from Offutt Afb, NE)
- 15 days ago
- Omaha, NE (9 miles from Offutt Afb, NE)
- 15 days ago
Help Desk Technician Employer Omaha Public Schools Location Omaha, NE, US Salary Competitive categories Employer Omaha Public Schools Location Omaha, NE, US Salary Competitive categories Employer...
- Council Bluffs, IA (11 miles from Offutt Afb, NE)
- 16 days ago
- Council Bluffs, IA (11 miles from Offutt Afb, NE)
- 16 days ago
Installs and maintains computer operating systems and software. Performs technical diagnosis, repair, installation and maintenance of computers and audio-visual equipment....
FMCS Support Specialist I (Facilities, Maintenance, and Custodial Services)
- Council Bluffs, IA (7 miles from Offutt Afb, NE)
- 21 days ago
- Council Bluffs, IA (7 miles from Offutt Afb, NE)
- 21 days ago
FMCS Support Specialist I (Facilities, Maintenance, and Custodial Services) JobID: 8193 Position Type: Facilities Date Posted: 8/1/2025 Location: Facilities, Maintenance and Custodial Services...
We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development....
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Offutt Afb, NE
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Offutt Afb, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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