Help Desk Analyst Jobs in Nebraska
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Systems Preventive Maintenance Process Improvement Safety Standards Technical Services Technical Support Technical Training Test Equipment Cross-Org Skills Effective Communication Results Orientation...
Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
Under general supervision of the Manager, Service Desk and Desktop Support, provides support for all reported desktop-related issues. Provides second-level support for all application issues...
The Help Desk Analyst will provide specialized 24/7 operational help desk support to PRMS/PRMM users worldwide....
Knowledge of basic network operating system fundamentals. Skill in the operation and maintenance of peripheral devices such as Virtual Reality/Augmented Reality devices and systems....
Technical Support Analyst 4.0 4.0 out of 5 stars Brownville, NE 68321 Technical Support Analyst Brownville, NE, US, 68321-0098 Nebraska Public Power District (NPPD) has an immediate opening for a...
We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development....
The work we do matters! Hiring Agency: Administrative Services - Agency 65 Location: Lincoln, NE Hiring Rate: $25.218 Job Posting: JR2... IT Operations Analyst (Open) Applications No Longer...
What You Need Proficiency in Windows operating systems, macOS, iOS, and experience in VDI environments (preferably VMware Horizon)....
Act as SAP Key User for our company's Animal Health Order to Cash functions and processes Provide first line support within Order Management Center and business processes Focus includes US...
Qualifications What You Bring and Is Required Bachelors in Computer Science/IT or 5+ years of technical experience supporting a Microsoft environment. 3+ years experience in Help Desk support with strong...
About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems...
Strong knowledge of desktop operating systems and productivity software. In the fields for practice-level support. Will need to travel when necessary. Troubleshooting and analytical skills....
Benefits We Offer: Comprehensive health, prescription, dental, vision, life, and disability plans Competitive pay rates Referral opportunities? Refer a friend & Cash in! Travel reimbursement and...
Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
Demographic Data for Nebraska
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Salary for Help Desk Analyst Jobs in Nebraska
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Nebraska offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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