Help Desk Analyst Jobs in Nebraska
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
systems (e.g., Windows Server, Linux) Strong problem-solving skills and attention to detail Excellent communication skills, both verbal and written - _______________________________________________...
Experience in administering desktop applications, tech refresh, OS (Operating System Windows 10/11) deployments and configurations, meeting support and meeting SLAs....
Title: Site Support Technician | Omaha - Multiple Sites | Room for Growth! Pay/Salary/Benefits/Perks: Contract Type: 6-Month Contract to Hire/ Extensions Hourly Rate: $22-28/HR Salary upon...
This position is contract**** ****This position is on site in Omaha, NE**** Akkodis is seeking a Technical Support Specialist for a contract position with a client located in Omaha, NE. This...
As passionate about our people as we are about our mission. What Were All About : Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million...
Job Overview: Technology Assistant will provide a variety of technical support and assistance to our Technology Department during the summer months. Key Responsibilities Prepare new chromebooks...
Mandatory Experience: Demonstrated hands-on experience with Linux operating systems (RHEL preferred), Virtualization technologies (e.g., VMware, KVM), and automated deployment/configuration management...
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
Mandatory Experience: Demonstrated hands-on experience with Linux operating systems (RHEL preferred), Virtualization technologies (e.g., VMware, KVM), and automated deployment/configuration management...
Senior Mission Application Infrastructure Support Engineer
- Omaha, NE
- 6 days ago
- Omaha, NE
- 6 days ago
Senior Mission Application Infrastructure Support Engineer Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage...
Senior Mission Application Infrastructure Support Engineer
- Offutt AFB, NE
- 6 days ago
- Offutt AFB, NE
- 6 days ago
Senior Mission Application Infrastructure Support EngineerJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: TS/SCIEmployee Type: RegularPercentage of...
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
Help Desk Associate - 2 Positions (Lincoln, NE) University of Nebraska Central Administration System Office in Lincoln, NE Apply Now Type: Full-Time Salary: minimum annual salary of $42,700...
Demographic Data for Nebraska
Moving to Nebraska? Find some basic demographic data about Nebraska below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Nebraska
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Nebraska offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- DNS
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »