Help Desk Analyst Jobs in Nebraska
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
Skills and Experience · Basic-to-Intermediate knowledge non-personal computers running Windows 10 and 11 operating systems. · a bility to troubleshoot and resolve basic computer hardware and networking...
systems, and software....
Job Title: Plant Senior Support Analyst Location: Blair, Nebraska Job Type: Full-Time | On-site At NatureWorks, we use renewable resources to create sustainable materials that make a difference....
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
Looking to join our team? Here's what we're looking for! Are you the go-to person when friends and family need tech help? Do you love solving problems and making technology work for others? Are...
Desk Specialist Bellevue, NE Full Time Posted by: Fastwyre Broadband Posted: Wednesday, 11 June 2025 American Broadband This position is located in our Bellevue, NE office. The hours are M-F...
Openings as of 6/7/2025 Help Desk Technician JobID: 1510 Position Type: Technology Date Posted: 6/2/2025 Location: District Date Available: Immediately Closing Date: Open Until Filled See Attached...
Job ID Number** R5512 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As the Infrastructure and Desktop Support Consultant, you will be responsible for managing and...
Job ID Number** R5497 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Support Analyst, youi will support and resolve technical issues with Microsoft...
ACI Worldwide is looking to fill one Senior Technical Support Analyst position based out of its Elkhorn, Nebraska office located at 6060 Coventry Drive, Elkhorn, NE 68022 (may telecommute up to...
Remote WorkProficiency in diagnosing and troubleshooting Windows operating systems and mobile platforms. Familiarity with Office 365, and Active Directory....
You will install and configure applications and operating system software, as well as troubleshoot and repair computer hardware and network connectivity issues....
Job duties require the technician to install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs...
Title: Site Support Technician | Omaha - Multiple Sites | Room for Growth! Pay/Salary/Benefits/Perks: Contract Type: 6-Month Contract to Hire/ Extensions Hourly Rate: $25-28/HR Salary upon...
Demographic Data for Nebraska
Moving to Nebraska? Find some basic demographic data about Nebraska below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Nebraska
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Nebraska offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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