Help Desk Analyst Jobs in Ceresco, NE
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Innovation Device & VR Support Specialist
- Cedar Bluffs, NE (22 miles from Ceresco, NE)
- 2 days ago
- Cedar Bluffs, NE (22 miles from Ceresco, NE)
- 2 days ago
Knowledge of basic network operating system fundamentals. Skill in the operation and maintenance of peripheral devices such as Virtual Reality/Augmented Reality devices and systems....
- Lincoln, NE (18 miles from Ceresco, NE)
- 13 days ago
- Lincoln, NE (18 miles from Ceresco, NE)
- 13 days ago
Qualifications What You Bring and Is Required Bachelors in Computer Science/IT or 5+ years of technical experience supporting a Microsoft environment. 3+ years experience in Help Desk support with strong...
Client Technical Support Engineer
- Lincoln, NE (18 miles from Ceresco, NE)
- 15 days ago
- Lincoln, NE (18 miles from Ceresco, NE)
- 15 days ago
Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
- Lincoln, NE (18 miles from Ceresco, NE)
- 30+ days ago
- Lincoln, NE (18 miles from Ceresco, NE)
- 30+ days ago
About the company: Securitas Healthcare empowers caregivers to deliver connected, productive, and safe care. Our innovative portfolio of solutions helps hospitals, clinics, and senior living...
- Lincoln, NE (18 miles from Ceresco, NE)
- 30+ days ago
- Lincoln, NE (18 miles from Ceresco, NE)
- 30+ days ago
Looking for your chance to make a real impact? Firespring, Nebraska's first Certified B Corporation®, is looking for an amazing human to join our team. We’re known for providing...
Demographic Data for Ceresco, NE
Moving to Ceresco, NE? Find some basic demographic data about Ceresco, NE below.
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Salary for Help Desk Analyst Jobs in Ceresco, NE
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Ceresco, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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