Help Desk Analyst Jobs in Montana
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Computer Support Specialist II, Alexander Blewett III School of Law (Campus-Only Applicants)
- University of Montana (UM), Helena College, and UM Western
- MT
- 10 days ago
- MT
- 10 days ago
Computer Support Specialist II, Alexander Blewett III School of Law (Campus-Only Applicants) Salary $24.25 Hourly Location Missoula Mountain Campus Job Type Hourly Staff Full-time Job Number...
In Person Full TimeComputer Support Specialist I, IT
- University of Montana (UM), Helena College, and UM Western
- Missoula, MT
- 12 days ago
- Missoula, MT
- 12 days ago
Information Technology (IT) invites applications for a Computer Support Specialist I to provide frontline technical support and service to UM students, staff, and faculty. The primary focus is on...
In Person Full TimeAre you a recent IT graduate or a customer service professional ready to take the next step in your career? Join Missoula Bone & Joint and Surgery Center as a Full-Time IT Helpdesk Specialist in...
In PersonComputer Support Specialist III
- Montana State University
- Bozeman, MT
- 19 days ago
- Bozeman, MT
- 19 days ago
Announcement Number: STAFF - VA - 26409 For questions regarding this position, please contact: Coltran Hophan-Nichols ... ... Classification Title: Computer Supp Spec III Working Title: Computer...
In Person- National Older Worker Career Center
- Miles City, MT
- 20 days ago
- Miles City, MT
- 20 days ago
Program Support Specialist ID:AMT1-011Location:Miles CityProgram:ACE Wage/Hr:$20.00Hours/Week:20 - 40Minimum Age:55 Disclaimer: This is not a federal position. This role is offered through...
In PersonAt Western Montana Clinic, we are continuing our 100-year tradition of providing excellent health care to the community. We are a group of local, independent providers practicing in multiple...
In PersonProduct Security Governance Support Specialist
- Hewlett Packard Enterprise Company
- Helena, MT
- 23 days ago
- Helena, MT
- 23 days ago
Product Security Governance Support Specialist This role has been designated as 'Remote/Teleworker', which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the...
Remote. - Install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs. - Troubleshoots printer, computer...
In PersonInformation Technology Support Specialist - Information Technology (Anaconda/Butte, MT)
- Aware Inc.
- Butte, MT
- 29 days ago
- Butte, MT
- 29 days ago
If you are passionate about providing high-quality care to individuals in your community, we invite you to join our team at AWARE. AWARE is looking for the right person to join the team as an...
In PersonPC Technician / Desktop Support
- TEKsystems c/o Allegis Group
- Libby, MT
- 30+ days ago
- Libby, MT
- 30+ days ago
Install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs....
In PersonAbout Brink's: The Brinks Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial...
In PersonAbout TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over...
In PersonInformation Technology User Services Support Specialist
- Montana State University
- Bozeman, MT
- 45+ days ago
- Bozeman, MT
- 45+ days ago
Demonstrated experience imaging and deploying computer operating systems in an enterprise environment. Demonstrated experience in Higher Education and/or Enterprise IT environments....
In Person- Gunnison Consulting Group Inc
- Billings, MT
- 45+ days ago
- Billings, MT
- 45+ days ago
systems, Microsoft Office, and Google Workspace (Gmail) Install, configure, and maintain hardware and software systems Support specialized applications such as GIS, AutoCAD, or other business applications...
In PersonTechnology Support Specialist (Construction)
- RDO Equipment
- Billings, MT
- 45+ days ago
- Billings, MT
- 45+ days ago
This individual will provide product training support for both internal and external customers for all Topcon, Carlson, Wingtra and other manufacturer products sold and supported by RDO Equipment...
In PersonDemographic Data for Montana
Moving to Montana? Find some basic demographic data about Montana below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Montana
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Montana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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