Help Desk Analyst Jobs in Wentzville, MO
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Saint Peters, MO (17 miles from Wentzville, MO)
- 1 day ago
- Saint Peters, MO (17 miles from Wentzville, MO)
- 1 day ago
systems and software - Utilize ENT's ticketing and issue tracking system to initiate, respond to, update, and document end-user support requests to issue completion - Utilize ConnectWise, NinjaOne,...
- Maryland Heights, MO (21 miles from Wentzville, MO)
- 1 day ago
- Maryland Heights, MO (21 miles from Wentzville, MO)
- 1 day ago
Salary Not Available Position range in Missouri $57k - $114k Per Year IT Helpdesk Technician Absolute Computer Solutions Occupation: Computer and Mathematical Occupations Location: Maryland...
- Chesterfield, MO (14 miles from Wentzville, MO)
- 1 day ago
- Chesterfield, MO (14 miles from Wentzville, MO)
- 1 day ago
We're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique...
Remote WorkInformation Technology Desktop Support
- Chesterfield, MO (14 miles from Wentzville, MO)
- 4 days ago
- Chesterfield, MO (14 miles from Wentzville, MO)
- 4 days ago
Analyze end user hardware, operating system and business application issues....
Help Desk Support Specialist (Remote) Network Solutions
- Maryland Heights, MO (21 miles from Wentzville, MO)
- 5 days ago
- Maryland Heights, MO (21 miles from Wentzville, MO)
- 5 days ago
CBIZ, Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory,...
IT App Support Specialist - Enterprise
- Chesterfield, MO (14 miles from Wentzville, MO)
- 12 days ago
- Chesterfield, MO (14 miles from Wentzville, MO)
- 12 days ago
Kforce has a client in Chesterfield, MO that is seeking an IT App Support Specialist - Enterprise. Summary:We are seeking a proactive and detail-oriented Entry-Level IT Applications Support...
IT Support Analyst Information Technology $ 74000 - $ 92000 / Year location_on Wentzville, Missouri work_outline Direct Hire favorite_border JOB ON CANDIDATE PORTAL COPY LINK link IT Support...
We have an outstanding career opportunity for anIT Support Analystto join a leading Company located in theWentzville, MOsurrounding area. We are seeking an IT Support Analyst responsible for...
Desktop/Network Support Specialist
- Chesterfield, MO (14 miles from Wentzville, MO)
- 17 days ago
- Chesterfield, MO (14 miles from Wentzville, MO)
- 17 days ago
Our client is looking for a level 2 Desktop Support Specialist to assist with supporting their Chesterfield office. This person will be working in a corporate office, which is also attached to a...
- Saint Charles, MO (21 miles from Wentzville, MO)
- 19 days ago
- Saint Charles, MO (21 miles from Wentzville, MO)
- 19 days ago
If you have a solid understanding of operating systems, strong communication skills, and the ability to multitask in a fast-paced environment, we want you on our team....
- Hazelwood, MO (24 miles from Wentzville, MO)
- 25 days ago
- Hazelwood, MO (24 miles from Wentzville, MO)
- 25 days ago
systems Monitor and test PC performance and provide statistics and reports Recommend, schedule, and perform PC, hardware and peripheral equipment improvements, upgrades, and repairs....
IT Support Analyst Qualifications: Minimum 2 years of experience in end-user system support. High school diploma or GED required; Associate’s Degree preferred. Hands-on experience with: Windows 7...
Overview Piston Automotive is looking for an IT Support Analyst to be responsible for supporting, troubleshooting and delivering personal computer system solutions and initial support for IT...
Venue IT Support Representative (Seasonal)
- Maryland Heights, MO (21 miles from Wentzville, MO)
- 30+ days ago
- Maryland Heights, MO (21 miles from Wentzville, MO)
- 30+ days ago
Job Summary: Title: Venue IT Support Representative ( Part Time Seasonal ) - Include weekday & weekend days/evenings from April - October Location: Maryland Heights, Missouri (Hollywood Casino...
- Chesterfield, MO (14 miles from Wentzville, MO)
- 30+ days ago
- Chesterfield, MO (14 miles from Wentzville, MO)
- 30+ days ago
systems Troubleshoot technology and support problems and makes recommendations for possible solutions Qualifications 2+ Years of experience in Windows, software, and endpoint support required 1-2 Years...
Demographic Data for Wentzville, MO
Moving to Wentzville, MO? Find some basic demographic data about Wentzville, MO below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Wentzville, MO
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Wentzville, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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