Help Desk Analyst Jobs in Springfield, MO
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Secure Data is looking for someone who's ready to jump in, learn something new, and make an impact. Whether you're just starting your career or you've been in IT/Tech space for years, this is a...
JOB TITLE: PART-TIME NETWORK HARDWARE TECHNICIAN DEPARTMENT: INFORMATION TECHNOLOGY SALARY RANGE: $13.80 - $14.25 per hour FLSA: NON-EXEMPT IMMEDIATE SUPERVISOR: Assistant Director of Network...
Technical Certifications Network+ and A+ or higher, required At least one additional network/PC industry certificate, preferred Cisco, Microsoft Proficiency with Windows and macOS operating systems....
Diagnoses problems to resolve calls on various supported computer hardware, software, and operating systems....
Job Summary: The Technology Support Specialist is responsible for customer support related to Fabick's SITECH, marine technology, and Teledyne Construction products, assisting the sales team with...
AVT Help Desk Operator Work Study Networking and Telecommunications
- Springfield, MO
- 29 days ago
- Springfield, MO
- 29 days ago
AVT Help Desk Operator Work Study Networking and Telecommunications Student Status Work Study Required- You are required to be a Federal Work Study Recipient to hold this position. Work Location...
The Retail Facilities Coordinator (RFC) is responsible to ensure that the retail store locations are maintained in a condition that represents our brand positively to both our team members and...
Job Type Full-time Description ABEC is at the forefront of innovation in our industry, offering highly differentiated products and services driving exceptional growth. As we expand to meet...
IT Field Support Technician - IT End User Experience
- Springfield, MO
- 30+ days ago
- Springfield, MO
- 30+ days ago
systems, and operating system configuration issues....
Technology Support Specialist - Advancement
- Springfield, MO
- 30+ days ago
- Springfield, MO
- 30+ days ago
This position is responsible for technical tasks related to mass data entry into University Advancement's system of record and other databases. This position oversees machine equipment inventory...
Responsibilities Noblis ESI is seeking a Mission Support Engineer to join our elite team providing Systems Engineering and Technical Advisory (SETA) services in Springfield, Virginia....
IT Customer Support Analyst - IT Service Desk
- Springfield, MO
- 60+ days ago
- Springfield, MO
- 60+ days ago
Skills Basic understanding of commonly used operating systems (e.g., Windows, macOS) and software applications....
Set-up equipment for employee use, performing or ensuring proper installation, including cables, operating systems, and appropriate software. Follow-up on QPS support issues in a timely manner....
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Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services, and managed IT solutions. We are seeking motivated and customer-focused IT Service Desk...
Demographic Data for Springfield, MO
Moving to Springfield, MO? Find some basic demographic data about Springfield, MO below.
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Salary for Help Desk Analyst Jobs in Springfield, MO
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Springfield, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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