Help Desk Analyst Jobs in Maryland Heights, MO

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 45 Jobs

Technical Support Specialist

  • Saint Louis, MO (15 miles from Maryland Heights, MO)
  • 1 day ago
  • Saint Louis, MO (15 miles from Maryland Heights, MO)
  • 1 day ago

Salary Not Available Position range in Missouri $42k - $67k Per Year Technical Support Specialist ISPN Network Services Occupation: Computer User Support Specialists Location: Saint Louis, MO -...

IT Support Engineer

  • Saint Peters, MO (4 miles from Maryland Heights, MO)
  • 1 day ago
  • Saint Peters, MO (4 miles from Maryland Heights, MO)
  • 1 day ago

systems and software - Utilize ENT's ticketing and issue tracking system to initiate, respond to, update, and document end-user support requests to issue completion - Utilize ConnectWise, NinjaOne,...

IT Helpdesk Technician

  • Maryland Heights, MO
  • 1 day ago
  • Maryland Heights, MO
  • 1 day ago

Salary Not Available Position range in Missouri $57k - $114k Per Year IT Helpdesk Technician Absolute Computer Solutions Occupation: Computer and Mathematical Occupations Location: Maryland...

Bi-Lingual (ELL) Family Support Specialist 2025-26 SY

  • Saint Louis, MO (15 miles from Maryland Heights, MO)
  • 1 day ago
  • Saint Louis, MO (15 miles from Maryland Heights, MO)
  • 1 day ago

JOB SUMMARY Normandy Schools Collaborative is seeking a Bi-Lingual (ELL) Family Support Specialist. Under the direction of the Executive Director of Student Support,our Bi-Lingual Family Support...

Tier 1 Help Desk - Service Center Technician (Remote) Night Shift: Wednesday-Saturday , midnight - 10:30am

  • Chesterfield, MO (13 miles from Maryland Heights, MO)
  • 1 day ago
  • Chesterfield, MO (13 miles from Maryland Heights, MO)
  • 1 day ago

We're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique...

Remote Work

Information Technology Desktop Support

  • Chesterfield, MO (13 miles from Maryland Heights, MO)
  • 4 days ago
  • Chesterfield, MO (13 miles from Maryland Heights, MO)
  • 4 days ago

Analyze end user hardware, operating system and business application issues....

Desktop Support Co-Op

  • Saint Louis, MO (15 miles from Maryland Heights, MO)
  • 5 days ago
  • Saint Louis, MO (15 miles from Maryland Heights, MO)
  • 5 days ago

Install/Upgrade desktop operating systems, drivers, memory, hard drives and other peripherals, as required. Evaluate new hardware and software configurations....

Help Desk Support Specialist (Remote) Network Solutions

  • Maryland Heights, MO
  • 5 days ago
  • Maryland Heights, MO
  • 5 days ago

CBIZ, Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory,...

Manager of IT Support

  • Saint Louis, MO (15 miles from Maryland Heights, MO)
  • 6 days ago
  • Saint Louis, MO (15 miles from Maryland Heights, MO)
  • 6 days ago

Proficiency in troubleshooting Windows and macOS operating systems, Microsoft Office Suite, and common business applications....

IT App Support Specialist - Enterprise

  • Chesterfield, MO (13 miles from Maryland Heights, MO)
  • 12 days ago
  • Chesterfield, MO (13 miles from Maryland Heights, MO)
  • 12 days ago

Kforce has a client in Chesterfield, MO that is seeking an IT App Support Specialist - Enterprise. Summary:We are seeking a proactive and detail-oriented Entry-Level IT Applications Support...

Technical Support Engineer (Service Desk Engineer) - After Hours

  • Saint Louis, MO (15 miles from Maryland Heights, MO)
  • 12 days ago
  • Saint Louis, MO (15 miles from Maryland Heights, MO)
  • 12 days ago

GadellNet Consulting Services is a rapidly growing IT company based in the Midwest, providing technology solutions to hundreds of businesses across various markets. We are also a family-friendly...

A/V Technology Support Specialist

  • Saint Louis, MO (15 miles from Maryland Heights, MO)
  • 13 days ago
  • Saint Louis, MO (15 miles from Maryland Heights, MO)
  • 13 days ago

Proficiency with macOS and applications on Apple operating systems, including Office or macOS. Keynote required....

Desktop Support

  • Saint Louis, MO (15 miles from Maryland Heights, MO)
  • 13 days ago
  • Saint Louis, MO (15 miles from Maryland Heights, MO)
  • 13 days ago

** We are looking for Level II, Level III, and Level IV** Must-Haves: We need 1-4+ years of experience with hands-on support experience in an MSP environment. Advanced technical knowledge in...

IT Support Analyst

  • Wentzville, MO (21 miles from Maryland Heights, MO)
  • 13 days ago
  • Wentzville, MO (21 miles from Maryland Heights, MO)
  • 13 days ago

IT Support Analyst Information Technology $ 74000 - $ 92000 / Year location_on Wentzville, Missouri work_outline Direct Hire favorite_border JOB ON CANDIDATE PORTAL COPY LINK link IT Support...

Field Support Technician

  • Saint Louis, MO (15 miles from Maryland Heights, MO)
  • 14 days ago
  • Saint Louis, MO (15 miles from Maryland Heights, MO)
  • 14 days ago

Overview Are you looking for a career with premium benefits and the potential for growth? At TKC Holdings, we’ve created something special, a better place to work and grow. Many employees start...

Demographic Data for Maryland Heights, MO

Moving to Maryland Heights, MO? Find some basic demographic data about Maryland Heights, MO below.

Local
National
22,362
830
Medium

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Udemy
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Help Desk Analyst Jobs in Maryland Heights, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.

Highest Education Level

Help Desk Analysts in Maryland Heights, MO offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Maryland Heights, MO
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Analyst position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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