Help Desk Analyst Jobs in Maryland Heights, MO
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Arnold, MO (21 miles from Maryland Heights, MO)
- 60+ days ago
- Arnold, MO (21 miles from Maryland Heights, MO)
- 60+ days ago
We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development....
- Saint Louis, MO (15 miles from Maryland Heights, MO)
- 8 hours ago
- Saint Louis, MO (15 miles from Maryland Heights, MO)
- 8 hours ago
Technical Support Engineer THE OPPORTUNITY We are searching for a highly skilled Technical Support Engineer to play a key role in customer support. This position offers an exciting chance to join...
- Saint Louis, MO (15 miles from Maryland Heights, MO)
- 1 day ago
- Saint Louis, MO (15 miles from Maryland Heights, MO)
- 1 day ago
Cognizant CIS** About Cloud Infrastructure & Security Services: Cognizant's Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving...
Epic Cupid-Radiant Support Specialist
- Saint Louis, MO (15 miles from Maryland Heights, MO)
- 2 days ago
- Saint Louis, MO (15 miles from Maryland Heights, MO)
- 2 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
- Saint Louis, MO (15 miles from Maryland Heights, MO)
- 3 days ago
- Saint Louis, MO (15 miles from Maryland Heights, MO)
- 3 days ago
Desktop Support Cognizant North America life insurance, parental leave, paid time off, paid holidays, 401(k) United States, Missouri, St. Louis Jun 11, 2025 Cognizant CIS About Cloud...
- Saint Louis, MO (15 miles from Maryland Heights, MO)
- 5 days ago
- Saint Louis, MO (15 miles from Maryland Heights, MO)
- 5 days ago
This role blends traditional Help Desk support with hands-on responsibilities in workstation management, basic server administration, and network support....
SharePoint Helpdesk Administrator
- Saint Louis, MO (15 miles from Maryland Heights, MO)
- 6 days ago
- Saint Louis, MO (15 miles from Maryland Heights, MO)
- 6 days ago
desk support for internal and remote users Backup for Azure user environment, including creating and deleting users, managing access, in tune management Perform additional duties as assigned Commit...
- Saint Louis, MO (15 miles from Maryland Heights, MO)
- 6 days ago
- Saint Louis, MO (15 miles from Maryland Heights, MO)
- 6 days ago
Join Our Team as a Help Desk Analyst! Are you passionate about solving tech problems and helping people?...
- Saint Louis, MO (15 miles from Maryland Heights, MO)
- 6 days ago
- Saint Louis, MO (15 miles from Maryland Heights, MO)
- 6 days ago
Procore Support Engineer Clayco - St. Louis, MO, United States Tagged: Information Technology About Us Clayco is a full-service, turnkey real estate development, master planning, architecture,...
- Saint Louis, MO (15 miles from Maryland Heights, MO)
- 9 days ago
- Saint Louis, MO (15 miles from Maryland Heights, MO)
- 9 days ago
Proficiency in troubleshooting Windows and macOS operating systems, Microsoft Office Suite, and common business applications....
Computer Technician - Level III
- O Fallon, MO (15 miles from Maryland Heights, MO)
- 9 days ago
- O Fallon, MO (15 miles from Maryland Heights, MO)
- 9 days ago
Computer Technician - Level III Fort Zumwalt R-2 School District PROFESSIONAL DEV CNTR - OFALLON, Missouri This job is also posted in Fort Zumwalt School District Job Details Job ID:5188522...
Help Desk Support Specialist (Remote) Network Solutions
- Maryland Heights, MO
- 12 days ago
- Maryland Heights, MO
- 12 days ago
CBIZ, Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory,...
District Technology Support Specialist
- Eureka, MO (18 miles from Maryland Heights, MO)
- 12 days ago
- Eureka, MO (18 miles from Maryland Heights, MO)
- 12 days ago
District Technology Support Specialist Rockwood R-6 School District Districtwide - Eureka, Missouri Job Details Job ID:5157947 Application Deadline:Posted until filled Posted:May 12, 2025 Starting...
Customer Support Engineer-eTerra, Outage Assist, Storm Assist, S6 SCADA
- Ballwin, MO (10 miles from Maryland Heights, MO)
- 14 days ago
- Ballwin, MO (10 miles from Maryland Heights, MO)
- 14 days ago
Expertise in installing, analyzing and troubleshooting e-terra DMS and related products. Experience in modelling various electrical devices Able to troubleshoot issues using a variety of tools....
- Arnold, MO (21 miles from Maryland Heights, MO)
- 15 days ago
- Arnold, MO (21 miles from Maryland Heights, MO)
- 15 days ago
systems and applications Respond to and resolve user tickets in a timely and professional manner Perform regular system maintenance and updates to ensure optimal performance and security Assist with...
Demographic Data for Maryland Heights, MO
Moving to Maryland Heights, MO? Find some basic demographic data about Maryland Heights, MO below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Maryland Heights, MO
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Maryland Heights, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »