Help Desk Analyst Jobs in Maryland Heights, MO
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Chesterfield, MO (13 miles from Maryland Heights, MO)
- 17 hours ago
- Chesterfield, MO (13 miles from Maryland Heights, MO)
- 17 hours ago
HelpDesk-Frontdesk Role: Helpdesk / Front Desk Location : Chesterfield, MO Onsite Prioritize excellent customer service for a wide and diverse network of internal and external stakeholders,...
- Saint Louis, MO (15 miles from Maryland Heights, MO)
- 1 day ago
- Saint Louis, MO (15 miles from Maryland Heights, MO)
- 1 day ago
Procore Support Engineer Clayco - St. Louis, MO, United States Tagged: Information Technology About Us Clayco is a full-service, turnkey real estate development, master planning, architecture,...
A/V Technology Support Specialist
- Saint Louis, MO (15 miles from Maryland Heights, MO)
- 2 days ago
- Saint Louis, MO (15 miles from Maryland Heights, MO)
- 2 days ago
A/V Technology Support Specialist Summary: Provides audiovisual services for internal and external clients in meetings, conventions, and presentations. Sets up and operates audio and video...
IT Support Technician Network Solutions
- Maryland Heights, MO
- 3 days ago
- Maryland Heights, MO
- 3 days ago
CBIZ, Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory,...
- Town and Country, MO (5 miles from Maryland Heights, MO)
- 4 days ago
- Town and Country, MO (5 miles from Maryland Heights, MO)
- 4 days ago
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you ready to take charge of incident management and system...
- Saint Louis, MO (15 miles from Maryland Heights, MO)
- 5 days ago
- Saint Louis, MO (15 miles from Maryland Heights, MO)
- 5 days ago
About Us Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest...
- Saint Louis, MO (15 miles from Maryland Heights, MO)
- 10 days ago
- Saint Louis, MO (15 miles from Maryland Heights, MO)
- 10 days ago
Overview Junior Helpdesk Specialist St. Louis, MO Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional...
- Saint Louis, MO (15 miles from Maryland Heights, MO)
- 14 days ago
- Saint Louis, MO (15 miles from Maryland Heights, MO)
- 14 days ago
Solves escalated issues by utilizing knowledge of hardware, software, operating systems, network configuration, server interaction, diagnostics and troubleshooting....
- Ballwin, MO (10 miles from Maryland Heights, MO)
- 17 days ago
- Ballwin, MO (10 miles from Maryland Heights, MO)
- 17 days ago
Certified Desktop Support Technician Skills Help desk support, Customer service, Troubleshooting, Help desk, Windows 10, Active directory Top Skills Details Help desk support,Customer service,Troubleshooting...
- Godfrey, IL (19 miles from Maryland Heights, MO)
- 20 days ago
- Godfrey, IL (19 miles from Maryland Heights, MO)
- 20 days ago
Support computer and telecommunications software including operating systems (Windows and Mac OS), applications, E-mail (Outlook), internet browsers, and other academic and administrative applications...
IT 2 - Systems Support Specialist II
- Arnold, MO (21 miles from Maryland Heights, MO)
- 23 days ago
- Arnold, MO (21 miles from Maryland Heights, MO)
- 23 days ago
Note: Job Description may be subject to change. POSITION TITLE: Systems Support Specialist II STATUS: 260-Day Employee / Non-Exempt PAY CATEGORY: IT 2 REPORTS TO: Director of Technology POSITION...
Technical Support Associate Analyst
- Saint Louis, MO (15 miles from Maryland Heights, MO)
- 28 days ago
- Saint Louis, MO (15 miles from Maryland Heights, MO)
- 28 days ago
systems, Windows 10 and Microsoft Office General knowledge of networking switches and data networks....
Application Support Analyst - 65171
- Lake Saint Louis, MO (18 miles from Maryland Heights, MO)
- 28 days ago
- Lake Saint Louis, MO (18 miles from Maryland Heights, MO)
- 28 days ago
Application Support Analyst - 65171 Employer St. Charles Community College Location Cottleville, Missouri, United States Salary Competitive Salary Date posted Jul 25, 2025 View more categories Job...
Part Time Tier 1 Technical Support Analyst - 76533
- Lake Saint Louis, MO (18 miles from Maryland Heights, MO)
- 28 days ago
- Lake Saint Louis, MO (18 miles from Maryland Heights, MO)
- 28 days ago
Ability to troubleshoot a variety of computer applications and operating systems. Excellent verbal and telephone skills. St. Charles Community College is an Equal Opportunity Employer....
- Saint Louis, MO (15 miles from Maryland Heights, MO)
- 30+ days ago
- Saint Louis, MO (15 miles from Maryland Heights, MO)
- 30+ days ago
Proficiency with Windows and/or Mac operating systems, Microsoft Office Suite, and common business software applications. Proficient in mobile technology e.g. IOS and Android devices....
Demographic Data for Maryland Heights, MO
Moving to Maryland Heights, MO? Find some basic demographic data about Maryland Heights, MO below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Maryland Heights, MO
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Maryland Heights, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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