Help Desk Analyst Jobs in Fenton, MO
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Saint Louis, MO (17 miles from Fenton, MO)
- 23 hours ago
- Saint Louis, MO (17 miles from Fenton, MO)
- 23 hours ago
Salary Not Available Position range in Missouri $42k - $67k Per Year Technical Support Specialist ISPN Network Services Occupation: Computer User Support Specialists Location: Saint Louis, MO -...
- Saint Peters, MO (16 miles from Fenton, MO)
- 23 hours ago
- Saint Peters, MO (16 miles from Fenton, MO)
- 23 hours ago
systems and software - Utilize ENT's ticketing and issue tracking system to initiate, respond to, update, and document end-user support requests to issue completion - Utilize ConnectWise, NinjaOne,...
- Maryland Heights, MO (15 miles from Fenton, MO)
- 23 hours ago
- Maryland Heights, MO (15 miles from Fenton, MO)
- 23 hours ago
Salary Not Available Position range in Missouri $57k - $114k Per Year IT Helpdesk Technician Absolute Computer Solutions Occupation: Computer and Mathematical Occupations Location: Maryland...
Bi-Lingual (ELL) Family Support Specialist 2025-26 SY
- Saint Louis, MO (17 miles from Fenton, MO)
- 1 day ago
- Saint Louis, MO (17 miles from Fenton, MO)
- 1 day ago
JOB SUMMARY Normandy Schools Collaborative is seeking a Bi-Lingual (ELL) Family Support Specialist. Under the direction of the Executive Director of Student Support,our Bi-Lingual Family Support...
- Chesterfield, MO (14 miles from Fenton, MO)
- 1 day ago
- Chesterfield, MO (14 miles from Fenton, MO)
- 1 day ago
We're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique...
Remote WorkInformation Technology Desktop Support
- Chesterfield, MO (14 miles from Fenton, MO)
- 3 days ago
- Chesterfield, MO (14 miles from Fenton, MO)
- 3 days ago
Analyze end user hardware, operating system and business application issues....
- Saint Louis, MO (17 miles from Fenton, MO)
- 5 days ago
- Saint Louis, MO (17 miles from Fenton, MO)
- 5 days ago
Install/Upgrade desktop operating systems, drivers, memory, hard drives and other peripherals, as required. Evaluate new hardware and software configurations....
Help Desk Support Specialist (Remote) Network Solutions
- Maryland Heights, MO (15 miles from Fenton, MO)
- 5 days ago
- Maryland Heights, MO (15 miles from Fenton, MO)
- 5 days ago
CBIZ, Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory,...
- Saint Louis, MO (17 miles from Fenton, MO)
- 6 days ago
- Saint Louis, MO (17 miles from Fenton, MO)
- 6 days ago
Proficiency in troubleshooting Windows and macOS operating systems, Microsoft Office Suite, and common business applications....
IT App Support Specialist - Enterprise
- Chesterfield, MO (14 miles from Fenton, MO)
- 12 days ago
- Chesterfield, MO (14 miles from Fenton, MO)
- 12 days ago
Kforce has a client in Chesterfield, MO that is seeking an IT App Support Specialist - Enterprise. Summary:We are seeking a proactive and detail-oriented Entry-Level IT Applications Support...
Technical Support Engineer (Service Desk Engineer) - After Hours
- Saint Louis, MO (17 miles from Fenton, MO)
- 12 days ago
- Saint Louis, MO (17 miles from Fenton, MO)
- 12 days ago
GadellNet Consulting Services is a rapidly growing IT company based in the Midwest, providing technology solutions to hundreds of businesses across various markets. We are also a family-friendly...
A/V Technology Support Specialist
- Saint Louis, MO (17 miles from Fenton, MO)
- 13 days ago
- Saint Louis, MO (17 miles from Fenton, MO)
- 13 days ago
Proficiency with macOS and applications on Apple operating systems, including Office or macOS. Keynote required....
- Saint Louis, MO (17 miles from Fenton, MO)
- 13 days ago
- Saint Louis, MO (17 miles from Fenton, MO)
- 13 days ago
** We are looking for Level II, Level III, and Level IV** Must-Haves: We need 1-4+ years of experience with hands-on support experience in an MSP environment. Advanced technical knowledge in...
- Saint Louis, MO (17 miles from Fenton, MO)
- 14 days ago
- Saint Louis, MO (17 miles from Fenton, MO)
- 14 days ago
Overview Are you looking for a career with premium benefits and the potential for growth? At TKC Holdings, we’ve created something special, a better place to work and grow. Many employees start...
- Saint Louis, MO (17 miles from Fenton, MO)
- 15 days ago
- Saint Louis, MO (17 miles from Fenton, MO)
- 15 days ago
Must Have: 2 - 3 years of experience in a similar position. 23 years of hands-on support experience in an MSP environment. Advanced technical knowledge in Windows servers, networking protocols,...
Remote WorkDemographic Data for Fenton, MO
Moving to Fenton, MO? Find some basic demographic data about Fenton, MO below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Fenton, MO
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Fenton, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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