Help Desk Analyst Jobs in Eureka, MO
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
End User Computing Specialist (Hybrid - Kansas City)
- Eye Care Partners
- Saint Louis, MO (24 miles from Eureka, MO)
- 7 days ago
- Eye Care Partners
- Saint Louis, MO (24 miles from Eureka, MO)
- 7 days ago
EyeCare Partners is the nations leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our...
- Town and Country, MO (13 miles from Eureka, MO)
- 2 days ago
- Town and Country, MO (13 miles from Eureka, MO)
- 2 days ago
Company Details Company URL: Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key...
- Columbia, IL (21 miles from Eureka, MO)
- 3 days ago
- Columbia, IL (21 miles from Eureka, MO)
- 3 days ago
Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
- Saint Louis, MO (24 miles from Eureka, MO)
- 4 days ago
- Saint Louis, MO (24 miles from Eureka, MO)
- 4 days ago
Overview Junior Helpdesk Specialist St. Louis, MO Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional...
- Chesterfield, MO (10 miles from Eureka, MO)
- 4 days ago
- Chesterfield, MO (10 miles from Eureka, MO)
- 4 days ago
Job Summary : As a Help Desk Support Technician, you will be the first line of support for end-users, providing excellent customer service and resolving technical issues in a timely and effective manner...
Production / Technical Support II
- Saint Louis, MO (24 miles from Eureka, MO)
- 5 days ago
- Saint Louis, MO (24 miles from Eureka, MO)
- 5 days ago
Innova Solutions has a client that is immediately hiring for a Position type: Duration: Location: As a(n) you will: Key Responsibilities: This is an ATM Ops L1 Support Analyst role. Role is...
VMO_Production / Technical Support II
- Saint Louis, MO (24 miles from Eureka, MO)
- 5 days ago
- Saint Louis, MO (24 miles from Eureka, MO)
- 5 days ago
Innova Solutions has a client that is immediately hiring for a Position type: Duration: Location: As a(n) you will: Key Responsibilities: This is an ATM Ops L1 Support Analyst role. Role is...
- Saint Louis, MO (24 miles from Eureka, MO)
- 6 days ago
- Saint Louis, MO (24 miles from Eureka, MO)
- 6 days ago
Must have working knowledge of current Windows operating systems. Must have comprehensive knowledge of networking fundamentals and Microsoft active directory administration....
- Wentzville, MO (24 miles from Eureka, MO)
- 8 days ago
- Wentzville, MO (24 miles from Eureka, MO)
- 8 days ago
systems and Office (Word, Excel, PowerPoint, and Access) VMWare PC RF Printing Server Network Storage systems Knowledge of networking Backup technologies to support troubleshooting efforts Industry...
IT Technician - Help Desk (OVERNIGHTS)
- Saint Louis, MO (24 miles from Eureka, MO)
- 9 days ago
- Saint Louis, MO (24 miles from Eureka, MO)
- 9 days ago
SUMMARY The IT Help Desk acts as tier 1 support for all teammates at stores and facilities. The team provides internal support in regard to store point of sale systems, enterprise operations,...
IT App Support Specialist - Enterprise
- Chesterfield, MO (10 miles from Eureka, MO)
- 10 days ago
- Chesterfield, MO (10 miles from Eureka, MO)
- 10 days ago
Kforce has a client in Chesterfield, MO that is seeking an IT App Support Specialist - Enterprise. Summary:We are seeking a proactive and detail-oriented Entry-Level IT Applications Support...
- Chesterfield, MO (10 miles from Eureka, MO)
- 10 days ago
- Chesterfield, MO (10 miles from Eureka, MO)
- 10 days ago
EXPECTATIONS OF THE JOB: Proactively analyze and resolve complex end-user hardware, operating system, and business application issues with a focus on minimizing disruptions to business operations....
Systems Administrator (Tier 2 Production Desktop Technician)
- Arnold, MO (11 miles from Eureka, MO)
- 11 days ago
- Arnold, MO (11 miles from Eureka, MO)
- 11 days ago
We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development....
- Saint Louis, MO (24 miles from Eureka, MO)
- 11 days ago
- Saint Louis, MO (24 miles from Eureka, MO)
- 11 days ago
Job Summary A client of Insight Global is seeking a Lead IT Help Desk associate to be based out of their corporate Headquarters in St. Louis, MO. The Help Desk Lead oversees all processes related...
- Saint Louis, MO (24 miles from Eureka, MO)
- 11 days ago
- Saint Louis, MO (24 miles from Eureka, MO)
- 11 days ago
Employee may provide advanced technical support of hardware, software, operating systems, and networking....
Demographic Data for Eureka, MO
Moving to Eureka, MO? Find some basic demographic data about Eureka, MO below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Eureka, MO
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Eureka, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- Technical Troubleshooting
- Software Installation
- VPN
- Operating Systems
- Windows Server
- Apple OS X
- Application Support
- IT Service Management
- Windows OS
- Remote Support
- Windows 10
- TCP/IP
- VMware
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Installation
- Resolution
- Customer Support
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Networking
- Customer Satisfaction
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »