Help Desk Analyst Jobs in Clayton, MO
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Chesterfield, MO (18 miles from Clayton, MO)
- 18 hours ago
- Chesterfield, MO (18 miles from Clayton, MO)
- 18 hours ago
HelpDesk-Frontdesk Role: Helpdesk / Front Desk Location : Chesterfield, MO Onsite Prioritize excellent customer service for a wide and diverse network of internal and external stakeholders,...
- Saint Louis, MO (7 miles from Clayton, MO)
- 1 day ago
- Saint Louis, MO (7 miles from Clayton, MO)
- 1 day ago
Procore Support Engineer Clayco - St. Louis, MO, United States Tagged: Information Technology About Us Clayco is a full-service, turnkey real estate development, master planning, architecture,...
SATCOM IP Network Support Specialist
- Shiloh, IL (23 miles from Clayton, MO)
- 2 days ago
- Shiloh, IL (23 miles from Clayton, MO)
- 2 days ago
The Leidos Digital Modernization Sector and Global Solutions Management-Operations II (GSMO-II) have an opening in our Enterprise SATCOM Gateway Services (ESGS) Operations Support Cell for a...
A/V Technology Support Specialist
- Saint Louis, MO (7 miles from Clayton, MO)
- 3 days ago
- Saint Louis, MO (7 miles from Clayton, MO)
- 3 days ago
A/V Technology Support Specialist Summary: Provides audiovisual services for internal and external clients in meetings, conventions, and presentations. Sets up and operates audio and video...
IT Support Technician Network Solutions
- Maryland Heights, MO (9 miles from Clayton, MO)
- 3 days ago
- Maryland Heights, MO (9 miles from Clayton, MO)
- 3 days ago
CBIZ, Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory,...
- Town and Country, MO (11 miles from Clayton, MO)
- 5 days ago
- Town and Country, MO (11 miles from Clayton, MO)
- 5 days ago
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you ready to take charge of incident management and system...
- Saint Louis, MO (7 miles from Clayton, MO)
- 6 days ago
- Saint Louis, MO (7 miles from Clayton, MO)
- 6 days ago
About Us Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest...
- Saint Louis, MO (7 miles from Clayton, MO)
- 10 days ago
- Saint Louis, MO (7 miles from Clayton, MO)
- 10 days ago
Overview Junior Helpdesk Specialist St. Louis, MO Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional...
- Saint Louis, MO (7 miles from Clayton, MO)
- 14 days ago
- Saint Louis, MO (7 miles from Clayton, MO)
- 14 days ago
Solves escalated issues by utilizing knowledge of hardware, software, operating systems, network configuration, server interaction, diagnostics and troubleshooting....
- Ballwin, MO (12 miles from Clayton, MO)
- 17 days ago
- Ballwin, MO (12 miles from Clayton, MO)
- 17 days ago
Certified Desktop Support Technician Skills Help desk support, Customer service, Troubleshooting, Help desk, Windows 10, Active directory Top Skills Details Help desk support,Customer service,Troubleshooting...
- Godfrey, IL (22 miles from Clayton, MO)
- 20 days ago
- Godfrey, IL (22 miles from Clayton, MO)
- 20 days ago
Support computer and telecommunications software including operating systems (Windows and Mac OS), applications, E-mail (Outlook), internet browsers, and other academic and administrative applications...
IT 2 - Systems Support Specialist II
- Arnold, MO (15 miles from Clayton, MO)
- 23 days ago
- Arnold, MO (15 miles from Clayton, MO)
- 23 days ago
Note: Job Description may be subject to change. POSITION TITLE: Systems Support Specialist II STATUS: 260-Day Employee / Non-Exempt PAY CATEGORY: IT 2 REPORTS TO: Director of Technology POSITION...
Technical Support Associate Analyst
- Saint Louis, MO (7 miles from Clayton, MO)
- 28 days ago
- Saint Louis, MO (7 miles from Clayton, MO)
- 28 days ago
systems, Windows 10 and Microsoft Office General knowledge of networking switches and data networks....
FULL TIME - Help Desk/Call Center Specialist
- O Fallon, IL (23 miles from Clayton, MO)
- 30+ days ago
- O Fallon, IL (23 miles from Clayton, MO)
- 30+ days ago
Are you someone looking for a Help Desk Call Center Specialist (Full Time) opportunity that will help you grow and build on your current technical skills? Do you provide and practice great...
Remote WorkETL Support Engineer Missouri, Clayton 07/22/2025 Contract Active Job Description: Job Summary: We are seeking a highly skilled ETL Support Engineer to handle production support with a strong...
Demographic Data for Clayton, MO
Moving to Clayton, MO? Find some basic demographic data about Clayton, MO below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Clayton, MO
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Clayton, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »