Help Desk Analyst Jobs in Chesterfield, MO
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Careers at CBIZ
- Maryland Heights, MO (13 miles from Chesterfield, MO)
- 1 hour ago
- Maryland Heights, MO (13 miles from Chesterfield, MO)
- 1 hour ago
View More Jobs IT Support Technician Maryland Heights, MO, United States (Hybrid) Be the First to Apply Apply Now Job Info Job Identification 5700 Posting Date 06/02/2026, 04:48 PM Locations 201...
In PersonIT Support Associate II, Ops Tech Solutions (OTS)
- Amazon
- Chesterfield, MO
- 2 days ago
- Chesterfield, MO
- 2 days ago
systems support experience or equivalent experience - Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach Preferred...
In PersonMid-Level Conference Room Support Specialist Sign on Bonus Potential
- Boeing
- Berkeley, MO (19 miles from Chesterfield, MO)
- 8 days ago
- Berkeley, MO (19 miles from Chesterfield, MO)
- 8 days ago
Systems (Server 2003-2016, Windows 7 and 10) Conflict of Interest: Successful candidates for this job must satisfy the Companys Conflict of Interest (COI) assessment process....
In PersonSenior Technical Support Supervisor Sign on Bonus Potential
- Boeing
- Berkeley, MO (19 miles from Chesterfield, MO)
- 8 days ago
- Berkeley, MO (19 miles from Chesterfield, MO)
- 8 days ago
Senior Technical Support Supervisor **Sign on Bonus Potential** Company: The Boeing Company The Boeing Companys Specialized United States Infrastructure Operations Organization is currently...
In Person- CP00001 Washington University in St Louis
- Clayton, MO (18 miles from Chesterfield, MO)
- 12 days ago
- Clayton, MO (18 miles from Chesterfield, MO)
- 12 days ago
Scheduled Hours 40 Position Summary Ensure positive experience between deskside support and customers by overseeing daily operations & activities of deskside technical staff. Serves as liaison...
In Person- TEKsystems
- O Fallon, MO (15 miles from Chesterfield, MO)
- 14 days ago
- O Fallon, MO (15 miles from Chesterfield, MO)
- 14 days ago
As a Small Business Help Desk Representative, you will play a pivotal role in delivering exceptional customer service primarily through phone interactions in an automated call delivery environment...
RemoteHelp Desk Technician, 2nd Shift
- TVS Supply Chain Solutions Ltd
- Wentzville, MO (14 miles from Chesterfield, MO)
- 20 days ago
- Wentzville, MO (14 miles from Chesterfield, MO)
- 20 days ago
systems, networking, hardware, and software Proficient in Windows 10/11, Microsoft Office, Office 365, preferred Active Directory and Microsoft AZURE, preferred Physical Demands The physical demands...
In Person- Spar Information Systems
- Chesterfield, MO
- 22 days ago
- Chesterfield, MO
- 22 days ago
Under minimal supervision, act as support resource providing first and second-tier support for IT incidents and requests from associates via phone, email, and remote connection to resolve routine...
In PersonTechnical Support Specialist I - WashU IT
- CP00001 Washington University in St Louis
- Clayton, MO (18 miles from Chesterfield, MO)
- 24 days ago
- Clayton, MO (18 miles from Chesterfield, MO)
- 24 days ago
Desktop support provides technical support for computer operating systems, software, hardware and networking....
In Person- TEKsystems
- Ballwin, MO (6 miles from Chesterfield, MO)
- 30+ days ago
- Ballwin, MO (6 miles from Chesterfield, MO)
- 30+ days ago
About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over...
Hybrid- TEKsystems
- Florissant, MO (20 miles from Chesterfield, MO)
- 45+ days ago
- Florissant, MO (20 miles from Chesterfield, MO)
- 45+ days ago
About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over...
In PersonDesktop Support Tech - St. Louis
- Apex Systems
- Berkeley, MO (19 miles from Chesterfield, MO)
- 60+ days ago
- Berkeley, MO (19 miles from Chesterfield, MO)
- 60+ days ago
Job#: 3008476 Job Description: PC Service Technician Interested candidates should send an updated resume to Location : St. Louis, MO - position is onsite Duration : Long-term, multi year contract...
In PersonTier 2 Technical Support Analyst - 79525
- St. Charles Community College
- Dardenne Prairie, MO (15 miles from Chesterfield, MO)
- 90+ days ago
- Dardenne Prairie, MO (15 miles from Chesterfield, MO)
- 90+ days ago
Technical knowledge of a Windows and Mac operating system preferred. Knowledge of Active Directory preferred....
In PersonIT Support Technician Network Solutions
- CBIZ, Inc.
- Maryland Heights, MO (13 miles from Chesterfield, MO)
- 90+ days ago
- Maryland Heights, MO (13 miles from Chesterfield, MO)
- 90+ days ago
#LI-DNI Essential Functions and Primary Duties Provides professional customer service and remote technical support via phone, email, or messaging application for end users, field technicians, and...
In PersonRetail A+ Certified Computer Technician
- Micro Center
- Brentwood, MO (17 miles from Chesterfield, MO)
- 90+ days ago
- Brentwood, MO (17 miles from Chesterfield, MO)
- 90+ days ago
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most...
In PersonDemographic Data for Chesterfield, MO
Moving to Chesterfield, MO? Find some basic demographic data about Chesterfield, MO below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Chesterfield, MO
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Chesterfield, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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