Help Desk Analyst Jobs in Chesterfield, MO
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Saint Peters, MO (10 miles from Chesterfield, MO)
- 23 hours ago
- Saint Peters, MO (10 miles from Chesterfield, MO)
- 23 hours ago
systems and software - Utilize ENT's ticketing and issue tracking system to initiate, respond to, update, and document end-user support requests to issue completion - Utilize ConnectWise, NinjaOne,...
- Maryland Heights, MO (13 miles from Chesterfield, MO)
- 23 hours ago
- Maryland Heights, MO (13 miles from Chesterfield, MO)
- 23 hours ago
Salary Not Available Position range in Missouri $57k - $114k Per Year IT Helpdesk Technician Absolute Computer Solutions Occupation: Computer and Mathematical Occupations Location: Maryland...
- Chesterfield, MO
- 1 day ago
- Chesterfield, MO
- 1 day ago
We're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique...
Remote WorkAnalyze end user hardware, operating system and business application issues....
Help Desk Support Specialist (Remote) Network Solutions
- Maryland Heights, MO (13 miles from Chesterfield, MO)
- 5 days ago
- Maryland Heights, MO (13 miles from Chesterfield, MO)
- 5 days ago
CBIZ, Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory,...
- Union, MO (23 miles from Chesterfield, MO)
- 6 days ago
- Union, MO (23 miles from Chesterfield, MO)
- 6 days ago
Now hiring for a Help Desk Support Specialist in Union, MO What we offer: Fair and competitive salary. A stable, reliable, and environmentally conscious company....
Kforce has a client in Chesterfield, MO that is seeking an IT App Support Specialist - Enterprise. Summary:We are seeking a proactive and detail-oriented Entry-Level IT Applications Support...
- Wentzville, MO (14 miles from Chesterfield, MO)
- 13 days ago
- Wentzville, MO (14 miles from Chesterfield, MO)
- 13 days ago
IT Support Analyst Information Technology $ 74000 - $ 92000 / Year location_on Wentzville, Missouri work_outline Direct Hire favorite_border JOB ON CANDIDATE PORTAL COPY LINK link IT Support...
- Wentzville, MO (14 miles from Chesterfield, MO)
- 15 days ago
- Wentzville, MO (14 miles from Chesterfield, MO)
- 15 days ago
We have an outstanding career opportunity for anIT Support Analystto join a leading Company located in theWentzville, MOsurrounding area. We are seeking an IT Support Analyst responsible for...
Our client is looking for a level 2 Desktop Support Specialist to assist with supporting their Chesterfield office. This person will be working in a corporate office, which is also attached to a...
- Fenton, MO (14 miles from Chesterfield, MO)
- 18 days ago
- Fenton, MO (14 miles from Chesterfield, MO)
- 18 days ago
Strong understanding of computer hardware, software, operating systems, and networks....
- Saint Charles, MO (19 miles from Chesterfield, MO)
- 18 days ago
- Saint Charles, MO (19 miles from Chesterfield, MO)
- 18 days ago
If you have a solid understanding of operating systems, strong communication skills, and the ability to multitask in a fast-paced environment, we want you on our team....
- Hazelwood, MO (18 miles from Chesterfield, MO)
- 24 days ago
- Hazelwood, MO (18 miles from Chesterfield, MO)
- 24 days ago
systems Monitor and test PC performance and provide statistics and reports Recommend, schedule, and perform PC, hardware and peripheral equipment improvements, upgrades, and repairs....
- Arnold, MO (20 miles from Chesterfield, MO)
- 30+ days ago
- Arnold, MO (20 miles from Chesterfield, MO)
- 30+ days ago
systems and applications Respond to and resolve user tickets in a timely and professional manner Perform regular system maintenance and updates to ensure optimal performance and security Assist with...
- High Ridge, MO (13 miles from Chesterfield, MO)
- 30+ days ago
- High Ridge, MO (13 miles from Chesterfield, MO)
- 30+ days ago
Job ID: 111897 Leonardo DRS is a prime contractor, leading technology innovator and supplier of integrated products, services and support to military forces, intelligence agencies and defense...
Demographic Data for Chesterfield, MO
Moving to Chesterfield, MO? Find some basic demographic data about Chesterfield, MO below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Chesterfield, MO
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Chesterfield, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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