Help Desk Analyst Jobs in Blue Springs, MO
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
PC Technician/ Desktop Support
- Strategic Staffing Solutions
- Kansas City, MO (18 miles from Blue Springs, MO)
- 1 hour ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 1 hour ago
PC Technician/ Desktop Support Strategic Staffing Solutions - 3.6 Kansas City, MO Job Details Contract $24 - $26 an hour 2 hours ago Benefits Health savings account Health insurance Dental...
In PersonMid ESD Helpdesk Support Technician
- TEKsystems
- Kansas City, MO (18 miles from Blue Springs, MO)
- 1 day ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 1 day ago
Skills Help desk support, Windows, Technical support, Customer service Top Skills Details Help desk support,Windows,Technical support Additional Skills & Qualifications Self Managing, excellent communications...
In Person Contract- Spring Venture Group
- Kansas City, MO (18 miles from Blue Springs, MO)
- 4 days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 4 days ago
Company Description As a leader in Medicare health insurance distribution, Spring Venture Group guides people through one of their most important life decisions - finding the right insurance...
In Person- Garmin International, Inc.
- Lenexa, KS (23 miles from Blue Springs, MO)
- 4 days ago
- Lenexa, KS (23 miles from Blue Springs, MO)
- 4 days ago
Overview We are seeking a full-time Helpdesk Analyst 1 at Garmin's U.S. headquarters in the Greater Kansas City area. In this role, you will be responsible for providing first level support to end...
In PersonEnterprise Service Desk Help Desk Support Technician
- TEKsystems c/o Allegis Group
- Kansas City, MO (18 miles from Blue Springs, MO)
- 4 days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 4 days ago
Job Requirements Kansas City, MO Secret Polygraph not specified Entry Level (less than 2 yrs experience) $50,000 - $70,000 Job Description ****This position requires an active DoD Clearance...
In PersonTechnical Support Engineer (After Hours)
- Jack Henry & Associates Inc.
- Lenexa, KS (23 miles from Blue Springs, MO)
- 5 days ago
- Lenexa, KS (23 miles from Blue Springs, MO)
- 5 days ago
At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our...
In PersonMid ESD Helpdesk Support Technician ( MUST Have Secret Clearance )
- TEKsystems
- Kansas City, MO (18 miles from Blue Springs, MO)
- 5 days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 5 days ago
Our customer is looking to grow their Enterprise Service located in Kansas City, Missouri. This team comprises 40 Service Desk Technicians responsible for supporting NGEN Network End-Users...
In Person Contract- Oracle
- Kansas City, MO (18 miles from Blue Springs, MO)
- 5 days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 5 days ago
As a member of the Support organization, you will resolve post-sales customer inquiries via phone and electronic means. Your focus is to provide level two support including problem resolution...
In PersonTechnical Support Representative I
- MULTIVAC Inc
- Kansas City, MO (18 miles from Blue Springs, MO)
- 6 days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 6 days ago
Location: Kansas City, MO, United States Share: Share with Email Share on Twittershare to twitter Share on Facebookshare to facebook Share on LinkedInshare to linkedin Apply Now Save Job Saved...
In PersonTechnical Support Engineer, II
- Jack Henry & Associates Inc.
- Lenexa, KS (23 miles from Blue Springs, MO)
- 6 days ago
- Lenexa, KS (23 miles from Blue Springs, MO)
- 6 days ago
At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our...
In PersonESD Helpdesk Support Technician
- TEKsystems
- Kansas City, MO (18 miles from Blue Springs, MO)
- 6 days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 6 days ago
Skills Help desk support, Windows, Technical support, Customer service Top Skills Details Help desk support,Windows,Technical support Additional Skills & Qualifications Self Managing, excellent communications...
In Person Contract- Oracle
- Kansas City, MO (18 miles from Blue Springs, MO)
- 6 days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 6 days ago
Preferably based in one of the following locations: Orlando, FL Kansas City, MO Nashville, TN Description As a Support Engineer II, your role involves conducting investigations on front-end...
Hybrid- Evans & Dixon
- Kansas City, MO (18 miles from Blue Springs, MO)
- 6 days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 6 days ago
IT Support Technician Evans & Dixon - 3.4 Kansas City, MO Job Details Full-time $22 - $26 an hour 22 hours ago Qualifications Low-voltage system cabling Technical Proficiency Full Job Description...
In PersonComponent Manufacturing Implementation & Support Specialist - Truss Design
- Simpson Manufacturing Company, Inc.
- Kansas City, KS (19 miles from Blue Springs, MO)
- 7 days ago
- Kansas City, KS (19 miles from Blue Springs, MO)
- 7 days ago
Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate...
RemoteApp Support Specialist II (Online Banking)
- UMB
- Kansas City, MO (18 miles from Blue Springs, MO)
- 12 days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 12 days ago
Our Online Banking Support team provides support for our Consumer, Small business Online banking application. We work closely with our business partners, vendors and product team to effectively...
In PersonDemographic Data for Blue Springs, MO
Moving to Blue Springs, MO? Find some basic demographic data about Blue Springs, MO below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Blue Springs, MO
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Blue Springs, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »