Help Desk Analyst Jobs in Blue Springs, MO
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Field Support Technician Trainee - Detection & Controls
- Blue Springs, MO
- 1 day ago
- Blue Springs, MO
- 1 day ago
Career Opportunities: Field Support Technician Trainee - Detection & Controls (3268) Requisition ID 3268 - Posted 04/30/2025 - Sales - Full-Time - Fike Corporation - United States - Missouri -...
Epic Cupid-Radiant Support Specialist
- Kansas City, MO (18 miles from Blue Springs, MO)
- 2 days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 2 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
- Kansas City, MO (18 miles from Blue Springs, MO)
- 2 days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 2 days ago
Familiarity with Windows and/or Mac operating systems. Basic knowledge of networking concepts (e.g., IP addresses, Wi-Fi connectivity, printers)....
- Kansas City, MO (18 miles from Blue Springs, MO)
- 3 days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 3 days ago
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. Working at WPP means being part of a global...
- Kansas City, MO (18 miles from Blue Springs, MO)
- 5 days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 5 days ago
At Jack Henry & Associates, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to...
Remote WorkWarehouse Systems Support Specialist
- Kansas City, MO (18 miles from Blue Springs, MO)
- 5 days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 5 days ago
Have you ever enjoyed Arnold, Brownberry or Oroweat bread? A Thomas' English muffin or bagel? Or perhaps snacked on a Sara Lee, Entenmann's or Marinela cake or donut? If the answer is yes, then...
- Kansas City, KS (19 miles from Blue Springs, MO)
- 7 days ago
- Kansas City, KS (19 miles from Blue Springs, MO)
- 7 days ago
Insight Global is seeking a Desktop Engineer to work for a client out of the Kansas City, Kansas area. This role will be a hybrid schedule, working 2 days in office and 3 days from home. You will...
Field Support Technician - Detection & Controls
- Blue Springs, MO
- 8 days ago
- Blue Springs, MO
- 8 days ago
Career Opportunities: Field Support Technician - Detection & Controls (3268) Requisition ID 3268 - Posted 04/30/2025 - Sales - Full-Time - Fike Corporation - United States - Missouri - Blue...
- Kansas City, MO (18 miles from Blue Springs, MO)
- 10 days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 10 days ago
Insight Global is seeking a Desktop Support Technician in the Kansas City area to report to the Plaza area 5 days a week. This position will be focused on Help Desk/Desktop tickets to help resolve...
- Kansas City, MO (18 miles from Blue Springs, MO)
- 10 days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 10 days ago
Overview Traders Insurance is a privately owned, Midwest company providing insurance services since 1976. Based in Kansas City, Missouri, Traders Insurance currently provides services to customers...
- Kansas City, KS (19 miles from Blue Springs, MO)
- 10 days ago
- Kansas City, KS (19 miles from Blue Springs, MO)
- 10 days ago
In this role, you will support enterprise endpoint devices (Windows, macOS, iOS and Android), which includes working support tickets submitted through ServiceNow, deploying updates and...
- Kansas City, MO (18 miles from Blue Springs, MO)
- 12 days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 12 days ago
A client of Insight Global is looking for a Technical Support Specialist to join the team. This candidate will play a critical role in supporting the clients needs and will be assisting with...
College Degree or A+ certification preferred Experience in POST data of an operating system Knowledge of various operating system including Windows, Mac and Linux Experience in identifying and recommending...
- Lenexa, KS (23 miles from Blue Springs, MO)
- 13 days ago
- Lenexa, KS (23 miles from Blue Springs, MO)
- 13 days ago
Demonstrate a strong understanding of end-userputing parameters and configurations, with proficiency in Windows Operating Systems, Virtual Desktop Infrastructure (VDI) environments, and tools including...
- Lenexa, KS (23 miles from Blue Springs, MO)
- 13 days ago
- Lenexa, KS (23 miles from Blue Springs, MO)
- 13 days ago
Summary This position will provide in-depth technical support on a wide range of technologies such as desktop computing and client applications, telecommunications, and data networking for...
Demographic Data for Blue Springs, MO
Moving to Blue Springs, MO? Find some basic demographic data about Blue Springs, MO below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Blue Springs, MO
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Blue Springs, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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