Help Desk Analyst Remote & Hybrid Only Jobs in Minnesota
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Digital Learning and Device Support Specialist
- Spring Lake Park School Dist
- Spring Lake Park, MN
- 9 hours ago
- Spring Lake Park, MN
- 9 hours ago
Openings as of Sunday, May 31, 2026 Digital Learning and Device Support Specialist JobID: 6950 Position Type: Technology/Computer Technician Date Posted: 5/28/2026 Location: District Services...
In PersonDescription Leidos is seeking a TFDM Triage Manager for AIMs and Help Desk Tickets, who will support the Federal Aviation Administration (FAA)s Terminal Flight Data Manager (TFDM) program. TFDM is...
In PersonSilverBlaze, a division of Harris; is seeking a Level 2 Support Specialist who is a self-directed problem solver, is comfortable working with users at every level, and is committed to delivering...
In PersonEUC technician/Site IT Support
- TATA Consultancy Services
- Plymouth, MN
- 1 day ago
- Plymouth, MN
- 1 day ago
Must Have Technical/Functional Skills • Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services • Experience in managing PC and...
In PersonRepair Service Desk Technician
- University of Minnesota
- Minneapolis, MN
- 1 day ago
- Minneapolis, MN
- 1 day ago
About the Job Are you dependable, detail-oriented, and passionate about supporting technology users across a major research institution? The Office of Information Technology (OIT) at the...
In PersonPriority Position Deadline: Monday, June 15th, 2026 at Noon, open until filled Full Wage Scale: $25.76 - $34.77 Benefits: Competitive Pay Paid Time Off 13 Paid Holidays MN PERA Retirement Weekend,...
In PersonTechnology Support Specialist I
- Southwest West Central Service Cooperative
- Marshall, MN
- 2 days ago
- Marshall, MN
- 2 days ago
Openings as of 6/1/2026 Technology Support Specialist I JobID: 1820 Position Type: TECHNOLOGY POSTIONS/ Technology Support Specialist Date Posted: 6/1/2026 Location: Marshall Date Available:...
In PersonInformation Technology (IT) Services and Support Specialist II
- TRR Total Renal Research Inc
- Edina, MN
- 2 days ago
- Edina, MN
- 2 days ago
In lieu of Associates Degree, 3+ years of IT Industry experience to include help desk support or IT support is required Minimum of 2 years experience hands on experience in a desktop support or helpdesk...
HybridUse Hubbard's service management system to monitor and address hardware and software issues, including ticket triage, categorization, and documentation. Provide deployment, maintenance, and...
In Person- Ellie Mental Health
- Mendota Heights, MN
- 3 days ago
- Mendota Heights, MN
- 3 days ago
Provide IT support for technical issues related to Microsoft's core business applications and operating systems....
In PersonWho We Are Lakes Center is a mission driven nonprofit providing counseling, education engagement, youth development, restorative justice, and prevention focused programming for youth and families...
In PersonInformation Technology (IT) Services and Support Specialist II
- DaVita Inc.
- Minneapolis, MN
- 3 days ago
- Minneapolis, MN
- 3 days ago
In lieu of Associates Degree, 3+ years of IT Industry experience to include help desk support or IT support is required Minimum of 2 years experience hands on experience in a desktop support or helpdesk...
HybridIT Technical Support Specialist II
- Fond-Du-Luth Casino
- Cloquet, MN
- 4 days ago
- Cloquet, MN
- 4 days ago
Set up equipment for employee use, performing or insuring proper installation of cable, operating systems, and appropriate software....
In PersonEpic Help Desk City: Minneapolis State/Province: Minnesota Posting Start Date: 5/28/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company...
In PersonResponsibilities: Provide real time Help Desk support as requested. This includes answering the phone and logging/responding to support requests. Diagnose hardware and software problems....
In PersonDemographic Data for Minnesota
Moving to Minnesota? Find some basic demographic data about Minnesota below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Minnesota
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Minnesota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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