Help Desk Analyst Jobs in Waite Park, MN
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Saint Cloud, MN (3 miles from Waite Park, MN)
- 17 hours ago
- Saint Cloud, MN (3 miles from Waite Park, MN)
- 17 hours ago
IT Support Technician University Of Minnesota Saint Cloud, MN UniversityJobs June 4, 2025 Job Description Duties/Responsibilities 100%: Provide expert-level support for core device management...
- Saint Cloud, MN (3 miles from Waite Park, MN)
- 10 days ago
- Saint Cloud, MN (3 miles from Waite Park, MN)
- 10 days ago
Help Desk Technician Summary We are seeking a Help Desk Technician to manage tablets, Android devices, and Active Directory Groups; administer Microsoft Exchange mailboxes; and troubleshoot PC...
Bilingual Communications Support Specialist (Somali) -- temp position
- Waite Park, MN
- 11 days ago
- Waite Park, MN
- 11 days ago
Bilingual Communications Support Specialist (Somali) -- temp position JobID: 8108 Position Type: Equity Services/Support Specialist Date Posted: 8/11/2025 Location: District Services Building...
Bilingual Communications Support Specialist (Spanish) -- temp position
- Waite Park, MN
- 11 days ago
- Waite Park, MN
- 11 days ago
Bilingual Communications Support Specialist (Spanish) -- temp position JobID: 8109 Position Type: Equity Services/Support Specialist Date Posted: 8/11/2025 Location: North Junior High School...
Bilingual Communications Support Specialist (Spanish) temp position
- Saint Cloud, MN (3 miles from Waite Park, MN)
- 13 days ago
- Saint Cloud, MN (3 miles from Waite Park, MN)
- 13 days ago
Bilingual Communications Support Specialist (Spanish) temp position St Cloud Area School District 742 Saint Cloud, MN K12JobSpot.com August 11, 2025 SCHEDULE:HourlyHours may vary based on program...
Bilingual Communications Support Specialist -- Somali language
- Waite Park, MN
- 30+ days ago
- Waite Park, MN
- 30+ days ago
Bilingual Communications Support Specialist -- Somali language JobID: 8079 Position Type: Equity Services/Support Specialist Date Posted: 7/15/2025 Location: Tech High School SCHEDULE: Hourly...
- Saint Cloud, MN (3 miles from Waite Park, MN)
- 45+ days ago
- Saint Cloud, MN (3 miles from Waite Park, MN)
- 45+ days ago
FULL TIME St. Cloud Posted on 7/9/2025 At Falcon National Bank, we are passionate about helping our customers and the communities where we live and work. This is accomplished by finding talented...
Technical Support Scientist II (St Cloud, MN)
- Saint Cloud, MN (3 miles from Waite Park, MN)
- 90+ days ago
- Saint Cloud, MN (3 miles from Waite Park, MN)
- 90+ days ago
In this role, you will be responsible for delivering advanced technical support for client products, serving as a key scientific liaison to both internal and external customers. This role...
Demographic Data for Waite Park, MN
Moving to Waite Park, MN? Find some basic demographic data about Waite Park, MN below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Waite Park, MN
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Waite Park, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »