Help Desk Analyst Jobs in Moorhead, MN
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Fargo, ND (8 miles from Moorhead, MN)
- 2 days ago
- Fargo, ND (8 miles from Moorhead, MN)
- 2 days ago
The North Dakota State University Foundation seeks mission-driven individuals interested in joining a growing team dedicated to connecting people, developing partnerships, teamwork,...
- Fargo, ND (8 miles from Moorhead, MN)
- 3 days ago
- Fargo, ND (8 miles from Moorhead, MN)
- 3 days ago
osition Title: Deskside Support Technician (Tier 2) Shift: First Shift (Flexible Start Time: 7:00 AM - 8:00 AM) Location: 100% Onsite - Fargo, ND Area Travel: Occasional travel to nearby...
Helpdesk Coordinator Minnesota State University Moorhead
- Moorhead, MN
- 5 days ago
- Moorhead, MN
- 5 days ago
Working Title: Helpdesk CoordinatorInstitution: Minnesota State University MoorheadClassification Title: Information Technology Spec. 2Bargaining Unit/ Union:214- MAPECity:MoorheadFLSA: Non Job...
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). Working Title: Helpdesk Coordinator Institution: Minnesota State University, Moorhead Classification...
- North River, ND (8 miles from Moorhead, MN)
- 7 days ago
- North River, ND (8 miles from Moorhead, MN)
- 7 days ago
Computer Support Associate I(Infrastructure Engineer) Pay rate: $27 per hour Duration : 5 years W2 contract only (No C2C) Location Fargo, ND, 58102 (ONSITE) NOTES: ** Visa sponsorship is not...
- Fargo, ND (8 miles from Moorhead, MN)
- 8 days ago
- Fargo, ND (8 miles from Moorhead, MN)
- 8 days ago
Job Title: Computer Support Associate I(Infrastructure Engineer) Pay rate: $27 per hour Duration : 5 years W2 contract only (No C2C) Location Fargo, ND, 58102 (ONSITE) NOTES: ** Visa sponsorship...
- Fargo, ND (8 miles from Moorhead, MN)
- 21 days ago
- Fargo, ND (8 miles from Moorhead, MN)
- 21 days ago
Spherion Staffing is looking for several candidates to assist with providing technical support for IT assets in preparation of a Windows 11 upgrade for all end users. The project will perform a...
Associate Help Desk Support Technician
- Fargo, ND (8 miles from Moorhead, MN)
- 28 days ago
- Fargo, ND (8 miles from Moorhead, MN)
- 28 days ago
Job Summary Associate Help Desk Support Technicians will provide front-line technical support for all Sanford Health patients and employees....
Laboratory Clinical Applications Support Analyst
- Fargo, ND (8 miles from Moorhead, MN)
- 45+ days ago
- Fargo, ND (8 miles from Moorhead, MN)
- 45+ days ago
Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement...
Technical Support Specialist (Onsite; Fargo, ND)
- Fargo, ND (8 miles from Moorhead, MN)
- 60+ days ago
- Fargo, ND (8 miles from Moorhead, MN)
- 60+ days ago
Company Overview: Razor Tracking is a leading provider of real-time telematics solutions, offering advanced fleet and operations management systems. Our innovative platform delivers actionable...
- Fargo, ND (8 miles from Moorhead, MN)
- 60+ days ago
- Fargo, ND (8 miles from Moorhead, MN)
- 60+ days ago
Job Summary: The Technical Support Specialist serves as liaison between operations and customers during the post-sales phase of the sales cycle. This role is accountable for new account setup,...
Demographic Data for Moorhead, MN
Moving to Moorhead, MN? Find some basic demographic data about Moorhead, MN below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Moorhead, MN
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Moorhead, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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