Help Desk Analyst Jobs in Columbus, MN
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Digital Learning and Device Support Specialist
- Spring Lake Park School Dist
- Spring Lake Park, MN (16 miles from Columbus, MN)
- 1 day ago
- Spring Lake Park, MN (16 miles from Columbus, MN)
- 1 day ago
Openings as of Sunday, May 31, 2026 Digital Learning and Device Support Specialist JobID: 6950 Position Type: Technology/Computer Technician Date Posted: 5/28/2026 Location: District Services...
In PersonRepair Service Desk Technician
- University of Minnesota
- Minneapolis, MN (22 miles from Columbus, MN)
- 2 days ago
- Minneapolis, MN (22 miles from Columbus, MN)
- 2 days ago
About the Job Are you dependable, detail-oriented, and passionate about supporting technology users across a major research institution? The Office of Information Technology (OIT) at the...
In PersonWho We Are Lakes Center is a mission driven nonprofit providing counseling, education engagement, youth development, restorative justice, and prevention focused programming for youth and families...
In PersonInformation Technology (IT) Services and Support Specialist II
- DaVita Inc.
- Minneapolis, MN (22 miles from Columbus, MN)
- 4 days ago
- Minneapolis, MN (22 miles from Columbus, MN)
- 4 days ago
In lieu of Associates Degree, 3+ years of IT Industry experience to include help desk support or IT support is required Minimum of 2 years experience hands on experience in a desktop support or helpdesk...
Hybrid- Wipro Ltd.
- Minneapolis, MN (22 miles from Columbus, MN)
- 5 days ago
- Minneapolis, MN (22 miles from Columbus, MN)
- 5 days ago
Epic Help Desk City: Minneapolis State/Province: Minnesota Posting Start Date: 5/28/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company...
In PersonClient Support Specialist - FT Overnights
- Emma Norton Services
- Saint Paul, MN (21 miles from Columbus, MN)
- 5 days ago
- Saint Paul, MN (21 miles from Columbus, MN)
- 5 days ago
Title: Client Support Specialist - FT Overnights Status: Full-time, Non-exempt Location: Saint Paul, Minnesota Supervisor: Client Support Supervisor Compensation: $2 1.50 per hour Organization...
In PersonDigital Learning and Device Support Specialist
- Spring Lake Park Schools
- Minneapolis, MN (22 miles from Columbus, MN)
- 6 days ago
- Minneapolis, MN (22 miles from Columbus, MN)
- 6 days ago
Position Type: Technology/ Computer Technician Date Posted: 5/28/2026 Location: District Services Center About Spring Lake Park Schools Spring Lake Park Schools serves approximately...
In Person- Travelers Companies
- Saint Paul, MN (21 miles from Columbus, MN)
- 7 days ago
- Saint Paul, MN (21 miles from Columbus, MN)
- 7 days ago
Strong interest and background in PC Hardware, desktop operating systems, and network functionality. The highest sense of urgency, focus, and flexibility....
In PersonIT Help Desk Technician (bilingual Eng-Span)
- CLUES
- Saint Paul, MN (21 miles from Columbus, MN)
- 11 days ago
- Saint Paul, MN (21 miles from Columbus, MN)
- 11 days ago
Minimum of 2+ years of experience with Windows operating systems, computer repair, imaging, systems analysis, desktop support, deployment and troubleshooting within a 50+ staff company....
In Person Full TimeRemote Desktop Support Specialist
- TEKsystems
- Minneapolis, MN (22 miles from Columbus, MN)
- 12 days ago
- Minneapolis, MN (22 miles from Columbus, MN)
- 12 days ago
Adjust, repair, and replace malfunctioning equipment as directed, including cloning and rebuilding pc's Manage email system Skills Customer Service, servicenow, ticketing system, help desk, help desk...
Remote ContractIntermediate Service Desk Specialist
- Graco Inc.
- Minneapolis, MN (22 miles from Columbus, MN)
- 15 days ago
- Minneapolis, MN (22 miles from Columbus, MN)
- 15 days ago
Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials. What does that mean? Well, we pump peanut butter into...
In PersonSenior Service Desk Specialist
- Graco Inc.
- Minneapolis, MN (22 miles from Columbus, MN)
- 15 days ago
- Minneapolis, MN (22 miles from Columbus, MN)
- 15 days ago
Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials. What does that mean? Well, we pump peanut butter into...
In Person- LifeStance Health
- Centerville, MN (6 miles from Columbus, MN)
- 15 days ago
- Centerville, MN (6 miles from Columbus, MN)
- 15 days ago
systems (Windows 10/11, macOS), Microsoft 365, and basic networking Experience with Active Directory, Exchange, VPNs, and remote access tools (e.g., TeamViewer, RDP) Excellent troubleshooting, analytical...
In Person- Bachman's Inc.
- Minneapolis, MN (22 miles from Columbus, MN)
- 19 days ago
- Minneapolis, MN (22 miles from Columbus, MN)
- 19 days ago
Proficient with PC operating systems, Windows Servers, and SQL Servers....
In Person- TEKsystems
- Minneapolis, MN (22 miles from Columbus, MN)
- 20 days ago
- Minneapolis, MN (22 miles from Columbus, MN)
- 20 days ago
Uses knowledge of computers, mobile device, hardware, software configurations, operating systems, and LAN to resolve technical issues and provide implementation support Provides technical support in...
In PersonDemographic Data for Columbus, MN
Moving to Columbus, MN? Find some basic demographic data about Columbus, MN below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Columbus, MN
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Columbus, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »