Help Desk Analyst Jobs in Clearwater, MN
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
IT Support Technician - University of Minnesota Medical School CentraCare Regional Campus St Cloud
- Saint Cloud, MN (11 miles from Clearwater, MN)
- 8 days ago
- Saint Cloud, MN (11 miles from Clearwater, MN)
- 8 days ago
This position is employed by the University of Minnesota, not CentraCare. Applications submitted to CentraCare will not be accepted. Click here to be considered for this position. The University...
- Saint Cloud, MN (11 miles from Clearwater, MN)
- 10 days ago
- Saint Cloud, MN (11 miles from Clearwater, MN)
- 10 days ago
About the Job The University of Minnesota Medical School is seeking a highly skilled and collaborative IT Support Professional to provide comprehensive technical support for our St. Cloud campus,...
Technical Support Analyst - Elk River, MN
- Elk River, MN (22 miles from Clearwater, MN)
- 16 days ago
- Elk River, MN (22 miles from Clearwater, MN)
- 16 days ago
Journeyman or Master Electrician, Universal CFC, Boiler Operator or PLT Previous experience within large data center operations (prefer 2 Megawatt or greater) Ability to use computer-based Microsoft Operating...
- Saint Cloud, MN (11 miles from Clearwater, MN)
- 16 days ago
- Saint Cloud, MN (11 miles from Clearwater, MN)
- 16 days ago
Our client is looking for a help desk analyst to join their team! We're looking for individuals with AT LEAST 1 year of IT experience and a CompTIA A+ certification....
- Saint Cloud, MN (11 miles from Clearwater, MN)
- 30+ days ago
- Saint Cloud, MN (11 miles from Clearwater, MN)
- 30+ days ago
Desktop Support Associate Kforce Technology Staffing Saint Cloud, MN Dice May 8, 2025 RESPONSIBILITIES: Kforce has a client that is seeking a Desktop Support Associate in Saint Cloud, MN....
systems with a focus on quality including, but not limited to: Windows 10/11; Microsoft Office Printer Support (TCP/IP Settings, SMTP, etc.)...
Technical Support Scientist II (St Cloud, MN)
- Saint Cloud, MN (11 miles from Clearwater, MN)
- 30+ days ago
- Saint Cloud, MN (11 miles from Clearwater, MN)
- 30+ days ago
In this role, you will be responsible for delivering advanced technical support for client products, serving as a key scientific liaison to both internal and external customers. This role...
Desktop Technical Support Level 1 or 2
- Monticello, MN (13 miles from Clearwater, MN)
- 60+ days ago
- Monticello, MN (13 miles from Clearwater, MN)
- 60+ days ago
Position Type: Technology/ Desktop/Mobile Device Support Specialist Date Posted: 4/10/2025 Location: District Wide Date Available: 07/01/2025 Centrally located on Interstate 94 less...
Demographic Data for Clearwater, MN
Moving to Clearwater, MN? Find some basic demographic data about Clearwater, MN below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Clearwater, MN
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Clearwater, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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